Piazza Honda of Reading - Service Center

My service advisor was a pleasant person to deal with and, the service was done very quickly, I appreciate that as I was waiting. and, the service was done very quickly, I appreciate that as I was waiting. More

I was charged $40 to clean corrosion off of my battery. I was told my battery tested fine. Thirty minutes after I left the shop, my car died and left me stuck. The battery was dead. I do appreciate the I was told my battery tested fine. Thirty minutes after I left the shop, my car died and left me stuck. The battery was dead. I do appreciate the shop sending someone to jump my car. I returned to the shop and was told I needed a new battery. If I was told I needed a new battery I wouldn’t have wasted $40 on the corrosion cleaning. The $40 should be refunded to me. More

It was nice quick and easy. They were nice and the waiting room was comfortable. They were nice and the waiting room was comfortable. More

Piazza Honda of Reading has the best service advisors in Amelia Kachel and Alex Moranes! They take the time to explain service recommendations for my car very thoroughly and don't pressure me to get them do Amelia Kachel and Alex Moranes! They take the time to explain service recommendations for my car very thoroughly and don't pressure me to get them done "right away" since they understand that I'm a senior citizen and have to work within a budget. I'm so glad I take my Honda to Piazza of Reading and I wouldn't go anywhere else!! Thank you Piazza! More

I am a new customer to Piazza Honda with an old but wonderful 2006 Honda Accord. Nearing 200,000 miles I knew the car was needing a maintenance checkup. Jon Barth greeted me the first day walking into wonderful 2006 Honda Accord. Nearing 200,000 miles I knew the car was needing a maintenance checkup. Jon Barth greeted me the first day walking into the Service Department. I shared my concerns and Jon explained some services my car could need. A service appointment and $1,780 later there remains some needs. Repairs are always more expensive than what you are prepared for! I’m at a place in my late life that my car has to remain dependable. I have to pay this repair bill before I can do anything more. What I found most irritating was the 3% surcharge because I had to use a credit card on top of the $1,736.57!! I gave you my business…$1,736.57 and you charge me an additional $52.10!! A large dealership that employs a large number of people…not a positive way to treat your customers!! Makes one very disappointed with Piazza Honda’s business ethic! More

My appointment was lost. Another garage said everything was good but you still tried finding things to charge me more for. It took quite a while probably due to point number Another garage said everything was good but you still tried finding things to charge me more for. It took quite a while probably due to point number 1. All in all I don’t fully trust you and am debating whether to use you in the future for yearly inspections even with the free safety inspection. You emissions seems priced high and it just feels like a part of your business that focuses on making more money than meeting clients needs. Oh but you take your time asking for a high rating at the end. More

We purchased our Honda from Piazza and we will buy from them again, the customer service is excellent in the maintenance department, it’s always efficient. them again, the customer service is excellent in the maintenance department, it’s always efficient. More

Always great customer service and getting the job done within a reasonable time frame. They adjust to my personal situation and specific needs. within a reasonable time frame. They adjust to my personal situation and specific needs. More

Best advisor I have ever had the pleasure of working with!! Handsome honest and hard working with!! Handsome honest and hard working More

I came intending to just drop my car and have to come back, but the service department graciously completed the work for me while I waited. They said it’d be about 2 hrs. and it was almost on the nose! back, but the service department graciously completed the work for me while I waited. They said it’d be about 2 hrs. and it was almost on the nose! Very grateful for their effort. Great place, friendly helpful people, and a comfortable waiting area with water and snacks provided. I received a text telling me that additional work was needed and was able to okay that without even getting up out of my chair! Well done, Piazza Honda of Reading! Well done. Sorry I don’t remember names, but everyone I encountered was friendly, professional and kind. So I rated them all excellent!! I’m sure they deserved the stars! More