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Piazza Honda of Reading - Service Center
Reading, PA
1,459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,459 Reviews of Piazza Honda of Reading - Service Center
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October 08, 2024
Our CR-V had an unusual problem and we think it was handled well. The Piazza staff was cooperative and informative. The cost of repair was more than we liked of course. But it made sense. Lots of labor handled well. The Piazza staff was cooperative and informative. The cost of repair was more than we liked of course. But it made sense. Lots of labor to replace the airbag harness and other items. Our insurance covered most of the cost. We do harbor apprehension that rodent damage could occur again and are taking some preventive measures with rodent poison and scents they dislike. An interesting experience but it was well handled. More
by JERRYO219
Verified CustomerEmployees Worked With
Other Employees :
Mark Kosak, Adam Zezenski
October 08, 2024
Polite desk people. In and out in timely manner. Disappointed no more car washes? Also not everyone appreciates Fox news! In and out in timely manner. Disappointed no more car washes? Also not everyone appreciates Fox news! More
by PRIMUS613
Employees Worked With
Other Employees :
Can't remember polite persons name who checked me out
October 08, 2024
Very good experience from scheduling appointment, to working with my advisor, to picking up and paying with cashier! Keep up the good work team! working with my advisor, to picking up and paying with cashier! Keep up the good work team! More
by 88LAW1
October 07, 2024
I had my car in for a regular maintenance of oil change, brake fluid,rotate tires and they replaced engine filter. Next day my 2022 Honda Accord left me sit with lights on dash indicating brake issue and c brake fluid,rotate tires and they replaced engine filter. Next day my 2022 Honda Accord left me sit with lights on dash indicating brake issue and call dealer. Had car towed. Dealer said is was a dead battery. Only had the car 2.5 yrs and the paperwork from previous day said battery is green checked and good. Also the radio worked during this time. It was if car was running but could not put it in gear and could not turn it off. That is what drained my battery. Trying to get thru to anyone in service is a nightmare. I called repeatedly trying for someone to tell me how to get it in gear so it could be towed. They just kept passing me around to voicemail and no one ever called me back. I bought a new Honda so I wouldn't have a problem like this. Beka Moatz tried to help but when calling her, I also got voicemail. She blamed it on battery even though the car is a 2022. This is my 4th Honda. Always thought they were reliable and always thought I could count on this dealership. Don't feel that way anymore. More
by JGOCHALL26
Employees Worked With
October 07, 2024
Easy scheduling, updates were helpful being sent via text messages. Kept up to speed with questions messages. Kept up to speed with questions More
by STEPHANIE.ZUBRITSKI
Employees Worked With
October 06, 2024
My son and I have been happy with the service for the 2 cars we’ve bought from and maintained at Piazza Honda since 2009. The 2009 Honda Civic was transferred to a relative in Virginia but the 2021 Honda w cars we’ve bought from and maintained at Piazza Honda since 2009. The 2009 Honda Civic was transferred to a relative in Virginia but the 2021 Honda will be in care of this wonderful dealership. Thanks, Adele H. More
by Hagen Adele
Employees Worked With
Everyone during every visit
October 06, 2024
They need to be more responsible when it comes to service with the costumers Thanks. with the costumers Thanks. More
by JERE0312
Employees Worked With
October 06, 2024
Fast & Reliable work done while you wait, very helpful staff to explain the work being done . Parts department on site very helpful. staff to explain the work being done . Parts department on site very helpful. More
by SCOTT.FONDA
October 06, 2024
Very friendly staff, had my car done and ready to pick up very quickly, and explained everything they did. Would definitely recommend! very quickly, and explained everything they did. Would definitely recommend! More
by no
Employees Worked With
October 06, 2024
The service advisor and service manager were both professional l very personable and made my visit a positive experience! professional l very personable and made my visit a positive experience! More
by SCSGRS
