Piazza Honda of Reading - Service Center

Overall, it was a great experience. However, I would improve the appointment scheduling. I scheduled the appointment for noon and the car wasn’t taken in until sometime around 2 or 2:15 However, I would improve the appointment scheduling. I scheduled the appointment for noon and the car wasn’t taken in until sometime around 2 or 2:15. It was done and inspected by about 3 PM. More

Took me in right on time. Everything done professionally. Price was reasonable. Pleasant people at the service counter and at valet. Overall a good experience Everything done professionally. Price was reasonable. Pleasant people at the service counter and at valet. Overall a good experience More

My initial visit to Piazza Honda was to get an oil change and I had one of the advisors check the daytime running lights heat first came back and stated that because of it being an aftermarket part I needed and I had one of the advisors check the daytime running lights heat first came back and stated that because of it being an aftermarket part I needed to change the whole unit so I stated I would go back to where the car had the aftermarket part put in and see what they could do I came then to find out that the new LED lights that I placed in back in November was taken out therefore instructed my second visit to find out what happened to that light and I was given an explanation of they didn't know what happened to the lights and somehow they found it in the engine compartment of some sort which I didn't understand how when I've driven the car for a whole week before going in for that second visit third visit I got one of the managers call because of the survey that I completed that prompted the daytime running light which they couldn't figure out why on the first visit or the second visit it was never explained to me that it was overheating which on the third visit is what was explained which doesn't make any sense to me why on the third visit all of a sudden it was overheating when it never overheated to begin with they should have explained that to me the first time I will not be returning to Piazza Honda I did not like the service very disappointed More

Erika was very helpful and answered every single question we had. Helped us find the car that suited me perfectly! Would definitely recommend her for a family member looking for a vehicle. we had. Helped us find the car that suited me perfectly! Would definitely recommend her for a family member looking for a vehicle. More

Very informative. And took the time to explain everything. Wll coming back. Excellent service. Thanks And took the time to explain everything. Wll coming back. Excellent service. Thanks More

I've been a customer of Piazza Honda of Reading since 2007. Personnel are always very helpful and friendly. When bringing my car in for service, I wait in their waiting room which is very comfortable a 2007. Personnel are always very helpful and friendly. When bringing my car in for service, I wait in their waiting room which is very comfortable and convenient. The service employees keep me informed about my car and what it needs now or in the future. More

I like Honda vehicle line up and the service is good. Dealership is tired looking and the service process needs improvement Dealership is tired looking and the service process needs improvement More

Great service department and advisor! Appraisal outsource team is a bit confusing. Too many different people responding. Appraisal outsource team is a bit confusing. Too many different people responding. More

First time there and everything went very well. Everyone very pleasant, will return if needed. Everyone very pleasant, will return if needed. More

Always very responsive and helpful. The staff is very friendly. I appreciate that they text with updates too!! The staff is very friendly. I appreciate that they text with updates too!! More