Piazza Honda of Springfield - Service Center

Clear communication. Used Express service and work was done in half the original estimated time. done in half the original estimated time. More

I’m very satisfied with this dealership. The staff is very accommodating, gracious, informative. Always a pleasant experience. very accommodating, gracious, informative. Always a pleasant experience. More

Service center manager w/ earring was useless when I asked for help asked for help More

Piazza Honda is our go to spot for service. Department is efficient and all staff helpful and accommodating. Dawn was a kind , pleasant service associate. efficient and all staff helpful and accommodating. Dawn was a kind , pleasant service associate. More

I had a scheduled 8 AM appointment for an oil change and inspection. There was also an emissions recall, the service adviser assured me my car would be ready by noon. I called around 3:30, and my car wasn't inspection. There was also an emissions recall, the service adviser assured me my car would be ready by noon. I called around 3:30, and my car wasn't "in the system" and I was told I would receive a return call. The dealership never called me back, I called around 5 and got an answering machine. I picked up my vehicle the next morning. I do not think I'll use this dealership again. The customer service was deplorable, it reminded me of the importance of customer service for retention of consumers. Unbelievable and arrogant. More

Mr. Gary Weber was my service advisor on 7/22/21 was very helpful with the time needed, the service my suv needed, the overall condition . very helpful with the time needed, the service my suv needed, the overall condition . More

I always receive friendly professional service when I take my vehicle In For maintenance at piazza Springfield. They make it easy and that’s why I continue to go there. take my vehicle In For maintenance at piazza Springfield. They make it easy and that’s why I continue to go there. More

Courteous and efficient service every time, great people . Never go any where else . Never go any where else More

I am always happy to bring my car to piazza Honda to be serviced I didn’t have to wait long I was in there for oil change and inspection the whole staff was awesome in the service department I would defini serviced I didn’t have to wait long I was in there for oil change and inspection the whole staff was awesome in the service department I would definitely recommend them More

As always, service was quick and thorough. There are never surprises. I had an oil change and some other small maintenance items, and the price was fair. I like that they check to see if any coupons a never surprises. I had an oil change and some other small maintenance items, and the price was fair. I like that they check to see if any coupons and deals are around that you qualify for. Good service is the reason I’ve been going back to them for so many years. Tony helped me, but I don’t know his last name. He was great. More