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Piazza Mazda of Reading

Reading, PA

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401 Reviews

3728 Pottsville Pike

Reading, PA

19605

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401 Reviews of Piazza Mazda of Reading

March 12, 2013

Mike Mccormac is an amazing salesman.Our experience of purchasing anew mazda was simple and we will recomend him to our friends and family. Thanks Mike More

by raul809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike mccormac, Mike McCormac
March 12, 2013

Mike McCormac and the entire staff at Tom Masano in Reading PA were excellent. They treated me great and I chose to purchase a vehicle with Masano because of Mike's professionalism. Thanks for evwe More

by hthfrk40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCormac
March 11, 2013

Excellent experience with these guys once again!!! They worked with me and explored all options to get me in a new 2013 Mazda 6. Would recommend the Tom Masano family of dealerships (specifically the names More

by GLappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gassert/Brian (Finance Manager) and Darren Brown
March 06, 2013

Mike Whitney was very pleasant the moment we pulled into the lot. He was patient and took the time to listen to all our concerns regarding purchasing a new car. He was thorough explaining all the features o More

by jamieking12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ingham, Mike Whitney
March 06, 2013

After extensive research and shopping around we ended up getting our best deal on a 2014 CX-5 at Tom Masano Mazda even though they were approx 40 miles from home. It didn't hurt that our salesman Bob Knosp, More

by groberts1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Bob Knosp
February 28, 2013

As a first time buyer, this experience was very helpful because my sales rep was very detailed and informative. I would highly recommend this dealership to my friends. More

by abalthaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCormac
January 24, 2013

Bought a used 2010 Mazda3 from Masano. Everything seemed great until I got home and reviewed my billing info. At the time of sale, there was a sign on the window of the car saying the car came with a full w More

by rxs051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Knosp
Feb 12, 2013 -

Piazza Mazda of Reading responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.At Tom Masano Automotive Group, we pride ourselves in our full disclosure approach. The optional extension of the factory warranty does indeed cost money and is listed as a seperate line item on bills of sale, contract and optional product disclosures and all of these documents are signed at time of sale. However, we refunded that too.

January 01, 2013

We wanted to swap a high monthly payment on a nice Acura TL for 2 cars, with a similar total combined payment. I wanted one car to be a hard top Miata, and hadn't decided what I wanted the other one to be. More

by rjanelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Janelle, Mike McCormac
November 16, 2012

Just bought my first car & I could not have asked for a better overall experience! Bob had helped me while I was searching around for cars a few months prior, and I ended up coming back after testing out More

by rakowskj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Knosp
November 03, 2012

These guys are awesome. 2nd time working with them in 3 months! Couldn't ask for a more respectful team. The finance guys were awesome and worked hard to get me where I needed to be all while respecting o More

by hdmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McCormac
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