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Piazza Mazda of West Chester
West Chester, PA
286 Reviews
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Showing 286 reviews
September 06, 2012
Nick was really helpful with answering all my questions and allowing me the time to feel comfortable with the purchase. Nick and Lee both stayed really late in order for us to finish up all the paper work. and allowing me the time to feel comfortable with the purchase. Nick and Lee both stayed really late in order for us to finish up all the paper work. Lee even offered to meet me with any papers that we had forgotten so I didn't have to drive all the way to the dealership. More
by sdchuplis
Employees Worked With
Lee Levy, Nicholas Price
September 06, 2012
Service was great. I had recently had my driver side mirror repainted and the shop simonized it again for no extra charge. They even threw in a free car wash. mirror repainted and the shop simonized it again for no extra charge. They even threw in a free car wash. More
by sdchuplis
Employees Worked With
Paul Curtis, Bill Bossler
September 06, 2012
We are always pleased with the service at Piazza Mazda. They are always friendly, quick and efficient. Getting a convenient service time is never a problem. They are always friendly, quick and efficient. Getting a convenient service time is never a problem. More
by brisgone
Employees Worked With
Paul Curtis, Bill Bossler
September 06, 2012
When I take my car in for service it is always done correctly the first time. The service is very efficient and the employees are always kind and respectful. They provide sound advice and recommendat correctly the first time. The service is very efficient and the employees are always kind and respectful. They provide sound advice and recommendations when needed. More
by santelli
Employees Worked With
Bill Bossler, Paul Curtis
September 06, 2012
I stared a new job close to this location. I called in about a part that was recalled for my 2008 Mazda 3. Was able to drop my car off there while at work. I also asked about other parts and service that about a part that was recalled for my 2008 Mazda 3. Was able to drop my car off there while at work. I also asked about other parts and service that I wanted to get done and all my questions was answered and the gentleman was very helpful. Service was fast and was done all on my break time. I was driving to Langhorne, PA before but now will be come to this location. More
by elijahprice5
Employees Worked With
Sorry, I forget the name in parts and service.
September 04, 2012
They gave me a great deal and everytime i needed support Paul was there to assist and show me what needed to be done and in a great way. Paul was there to assist and show me what needed to be done and in a great way. More
by hawaiikungen
Employees Worked With
Chris Angelone, Paul Curtis
September 01, 2012
I hate buying cars. I hate the silly negotiation process and I hate hard sell techniques. I didn't experience anything like that this time. Perhaps it was because I was in buying a second car and it didn't and I hate hard sell techniques. I didn't experience anything like that this time. Perhaps it was because I was in buying a second car and it didn't matter, but I found John easy to work and talk with. Everything was transparent and I was even able to "talk" to him by email, which was a huge convenience, for both of us. The dealership facility itself is old and in need of updating, but the customer service from the sales department couldn't have been easier and nicer to deal with. More
by Shockandawe
Employees Worked With
John Pinkerton, John Pinkerton
August 28, 2012
I initially went with my girlfriend to help pick out a new Mazda for her. We properly greeted with a smile by one of their Sales Reps Phil Saraceni. He did such an amazing job helping my girlfriend with new Mazda for her. We properly greeted with a smile by one of their Sales Reps Phil Saraceni. He did such an amazing job helping my girlfriend with buying her car that I decided to look into a used Mercedes they had on their lot. While Phil was helping my girlfriend wrap up some paperwork I was shown the Mercedes by their General Mgr Pat Oliveto who also was very upfront and eager to show me the history on the car via the CarFax report. Most dealerships I’ve dealt with in the past it’s like pulling teeth to get them to show you the CarFax and Pat actually offered to show me without me even asking. Pat and Phil both helped work out a FANTASTIC deal on the Mercedes never once acting like they were doing me a favor by giving me a good deal (I hate when dealers pull that card). Instead they listened to my counter offer and didn’t hesitate to see what they could do to make the deal work. Never once were they pushy. We ended up agreeing on a deal I couldn’t refuse. To be honest, I had no intentions of buying a car until next year but this dealership along with Phil and Pat made it so easy to pull the trigger early. The car was in immaculate condition, the deal was there, and the experience was the best I’ve had at a dealer! A day after I bought the car I noticed there was a problem with the windshield wipers. I made one phone call to Phil who worked with Pat and they had it fixed right in a timely manner and they didn’t charge me for it. They even gave me a free loaner car while it was being repaired. Now that’s customer service at its finest right there!! They didn’t have to do all that because I had already bought the car and didn’t have a warranty to cover the repair but they handled it because that’s just the type of service they provide there. All in all, I can’t say enough about these guys and I will be recommending them to all my friends and family! More
by josh.dalton
Employees Worked With
Phil Saraceni & Pat Oliveto, Pat Oliveto
August 28, 2012
Bill in the service department is great. He is always friendly, attentive and has my vehicle ready when promised. He goes above and beyond. He is an asset to Piazza Mazda friendly, attentive and has my vehicle ready when promised. He goes above and beyond. He is an asset to Piazza Mazda More
by joan.a.greco.7
Employees Worked With
Bill Bossler
August 16, 2012
It's hard to put into words just how great Phil our sames rep and Pat the general manager were. The past weekend we visited as I was interested in a 2010 used Mazda 3. However, I wound up leaving Tuesday nig rep and Pat the general manager were. The past weekend we visited as I was interested in a 2010 used Mazda 3. However, I wound up leaving Tuesday night with a brand new Mazda 3. They worked with me to get everything I wanted, but still keep me on budget. From the first moment we met Phil, he helped us in any and every way he could- he was even the one that detailed my car when I picked it up, due to it being late and the detailer guy not being there any more! Not only did Phil help me get my dream car, but he helped my boyfriend work out an amazing deal for Mercedes they had recently gotten on the lot. His car is just gorgeous. Pat the whole time was right there to help in the process. I cant say enough how much of a great experience we had. They have the nicest staff that is there to HELP you. I would recommend them to anyone ever looking for a car. They're just fantastic and I am very grateful for all their awesome help and work! More
by jhyziak
Employees Worked With
Phil Saraceni and Pat Oliveto, Pat Oliveto
