Piazza Volkswagen of Ardmore
Ardmore, PA
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237 Reviews of Piazza Volkswagen of Ardmore
I always received honest and professional service. I have been going to them for over five years and they continually offer excellent services. I have been going to them for over five years and they continually offer excellent services. More
I have bought two cars from this dealership, and both have performed beyond expectations. I have especially appreciated the service. Service reps are knowledgeable, friendly, and honest about what needs have performed beyond expectations. I have especially appreciated the service. Service reps are knowledgeable, friendly, and honest about what needs to be done. I have always been satisfied with the work done too. More
From the minute I walked onto the lot to look at cars (had no intention of buying that day), the sales person, Bill Pomeroy, until 2 days later when I signed all papers with Tara Ryan, I received excelle (had no intention of buying that day), the sales person, Bill Pomeroy, until 2 days later when I signed all papers with Tara Ryan, I received excellent service. Everyone was friendly and patiently answered all my questions and concerns. I have been looking on and off for a couple of years and never felt that anyone actually cared about selling a car that I was happy with. I love my car and feel I bought the perfect car for me. Thanks everyone!!! More
Good communication, sending me video of any issues that needed addressing so I could understand the problem and approve the work. The whole team always makes me feel like a valued customer. needed addressing so I could understand the problem and approve the work. The whole team always makes me feel like a valued customer. More
From the moment I got a call from Shameer I could tell the customer service ar Piazza was amazing. I was never rushed, got all my questions answered, was able to schedule a test drive quickly, and everyon the customer service ar Piazza was amazing. I was never rushed, got all my questions answered, was able to schedule a test drive quickly, and everyone I interacted with was professional and courteous. I'm usually trepidatious when it comes to contracts but Tara explained everything to me so well thag I had great confidence in every document I signed. It really gave me the impression that the whole dealership was on my side and trying to help me. Couldn't be happier with how it all turned out, especially in this crazy market where people's true colors have come out. More
Proximity to my home, excellent service (including follow up), friendly service place. I was reminded about my due service date; very impressive. And when I dropped my car, they were expecting me and prepa up), friendly service place. I was reminded about my due service date; very impressive. And when I dropped my car, they were expecting me and prepared for my arrival. More
I asked them online to give me a lease quote for a Taos. I received the quote via email and was ready to purchase the car at the price quoted. I got to the dealer, test drove the car and told them that I am I received the quote via email and was ready to purchase the car at the price quoted. I got to the dealer, test drove the car and told them that I am ready to buy the car. When we set down to do the paperwork the sales person came back with a different price 30% higher than quoted. They had a bunch of things as dealer installed options that I did not want and that were not on the quoted car. I asked them to remove the optional things but they refused. They had also added a $1000 dealer markup that was not on the quote they sent to me. I wasted an afternoon driving to the dealer because they were not upfront about what they offered. It was a very disappointing experience. More