Piazza Volkswagen of Ardmore

I had a great experience with everyone I dealt with at the dealership. There was no high-pressure sales pitch and everyone worked to make the transaction as quick and painless as possible. the dealership. There was no high-pressure sales pitch and everyone worked to make the transaction as quick and painless as possible. More

Well, I have to replace my engine after 140K in under 4 years. I put a lot of miles on that car. I even bought this car at Piazza in Ardmore back in October 2017. Great car. Fast, Responsive. But when years. I put a lot of miles on that car. I even bought this car at Piazza in Ardmore back in October 2017. Great car. Fast, Responsive. But when the engine light starts to pop off one too many times, be prepared to open up your wallet. My model jetta was the first model year after Dieselgate. I loved everything about this car. I loved when the turbo kicked in. I loved the sunroof. The Carplay was better than any other Audi or Porsche that I have seen on the market. I am underwater on the car loan. I have to get the car fixed. The engines seem to be cheap for a 2016 Jetta. Before you buy a car from this lot, take it to a your own mechanic and have them run a review on it.. Also, do a deep dive on the VIN number of the vehicle because CarFax has it's limitations. The blame should stop at the manufacturer. However, Are the mechanics overworked in the service department Are the service managers pressured? The service managers were pretty friendly, they get 5 stars. The GM VW in 2017 at the dealer gets 1 star. The Mechanics- 0 stars. Go with your intuition on the car that you own. Research a mechanic. I give this place a 1.5 stars out of 5 stars. More

The service personnel are efficient and pleasant. Just The service personnel are efficient and pleasant. Just be careful: confirm before arriving for your appointment that the part your car needs is actu The service personnel are efficient and pleasant. Just be careful: confirm before arriving for your appointment that the part your car needs is actually on site. The service appointments are made off site and it is the car owner’s responsibility, not the service department’s, to put all the ducks in the row. I just wasted an hour there only to find out that contrary to the phone appointment person’s assurances, my part was not there. I will have to return when it is. To be fair, my past experiences have been good. More

Great experience! Adam was very transparent, let us test drive different models, gave us several quotes and helped us make the most informed decision possible. drive different models, gave us several quotes and helped us make the most informed decision possible. More

Great Customer Service and Sales Team. Adam was amazing and went over every little question we had. We were able to get in and get a test drive and made our decision to get our VW Atlas. We love the car a and went over every little question we had. We were able to get in and get a test drive and made our decision to get our VW Atlas. We love the car and the dealership was very professional. Our Salesman Adam went above and beyond to make sure we had everything we wanted. More

I liked that they were considerate of my time, as well as the fact that there was enough space in the waiting area for everyone to maintain a safe distance from one another. the fact that there was enough space in the waiting area for everyone to maintain a safe distance from one another. More

Great Service during COVID-19 Your dealership adapted to the times and made it possible for us to get maintenance without leaving the house. You picked up and dropped off our car. Your dealership adapted to the times and made it possible for us to get maintenance without leaving the house. You picked up and dropped off our car. It is a great way to help during quarantine. Excellent service. More

Great Service! Great service! My car works great and they were very communicative. They even washed my car and dropped it off to me. Thanks so much! Great service! My car works great and they were very communicative. They even washed my car and dropped it off to me. Thanks so much! More

GTI purchase started good, went downhill. Bought a CPO GTI here. The people were friendly and when I went in to pick up my car, the paperwork ran very smoothly. After that, things became muc Bought a CPO GTI here. The people were friendly and when I went in to pick up my car, the paperwork ran very smoothly. After that, things became much more problematic. Not a terrible experience, but given that there are competing dealerships in the area, I would not likely shop here again. After 2 days, I had to call and have the car taken back in for failed systems. They had it over a week, and kept it beyond the day promised. When I got it back, the repairs were acceptable, but now the car has rattles and buzzes it didn't use to, and a small tear in the driver's seat. No response when I reached out to try to resolve. I wish I had better things to say... More

Great Service The service at Piazza's service department is exceptional from start to finish and the staff is professional and kind. I'm able to get the appointment The service at Piazza's service department is exceptional from start to finish and the staff is professional and kind. I'm able to get the appointment that works with my schedule and they provide a comfortable waiting area. Everyone provided excellent customer service, and they deserve the highest ratings. More