Piazza Volkswagen of Ardmore

From the minute I walked onto the lot to look at cars (had no intention of buying that day), the sales person, Bill Pomeroy, until 2 days later when I signed all papers with Tara Ryan, I received excelle (had no intention of buying that day), the sales person, Bill Pomeroy, until 2 days later when I signed all papers with Tara Ryan, I received excellent service. Everyone was friendly and patiently answered all my questions and concerns. I have been looking on and off for a couple of years and never felt that anyone actually cared about selling a car that I was happy with. I love my car and feel I bought the perfect car for me. Thanks everyone!!! More

I am very pleased about the way that I'm treated when I am at the dealership. That mean ups a lot to me. am at the dealership. That mean ups a lot to me. More

Kevin Lee and Jonathan Sanchez made it a delightful experience. Their customer service was truly awesome experience. Their customer service was truly awesome More

Good communication, sending me video of any issues that needed addressing so I could understand the problem and approve the work. The whole team always makes me feel like a valued customer. needed addressing so I could understand the problem and approve the work. The whole team always makes me feel like a valued customer. More

From the moment I got a call from Shameer I could tell the customer service ar Piazza was amazing. I was never rushed, got all my questions answered, was able to schedule a test drive quickly, and everyon the customer service ar Piazza was amazing. I was never rushed, got all my questions answered, was able to schedule a test drive quickly, and everyone I interacted with was professional and courteous. I'm usually trepidatious when it comes to contracts but Tara explained everything to me so well thag I had great confidence in every document I signed. It really gave me the impression that the whole dealership was on my side and trying to help me. Couldn't be happier with how it all turned out, especially in this crazy market where people's true colors have come out. More

The service was done in a timely fashion and the customer service was very great. service was very great. More

Proximity to my home, excellent service (including follow up), friendly service place. I was reminded about my due service date; very impressive. And when I dropped my car, they were expecting me and prepa up), friendly service place. I was reminded about my due service date; very impressive. And when I dropped my car, they were expecting me and prepared for my arrival. More

I asked them online to give me a lease quote for a Taos. I received the quote via email and was ready to purchase the car at the price quoted. I got to the dealer, test drove the car and told them that I am I received the quote via email and was ready to purchase the car at the price quoted. I got to the dealer, test drove the car and told them that I am ready to buy the car. When we set down to do the paperwork the sales person came back with a different price 30% higher than quoted. They had a bunch of things as dealer installed options that I did not want and that were not on the quoted car. I asked them to remove the optional things but they refused. They had also added a $1000 dealer markup that was not on the quote they sent to me. I wasted an afternoon driving to the dealer because they were not upfront about what they offered. It was a very disappointing experience. More

I had a great experience with everyone I dealt with at the dealership. There was no high-pressure sales pitch and everyone worked to make the transaction as quick and painless as possible. the dealership. There was no high-pressure sales pitch and everyone worked to make the transaction as quick and painless as possible. More

Well, I have to replace my engine after 140K in under 4 years. I put a lot of miles on that car. I even bought this car at Piazza in Ardmore back in October 2017. Great car. Fast, Responsive. But when years. I put a lot of miles on that car. I even bought this car at Piazza in Ardmore back in October 2017. Great car. Fast, Responsive. But when the engine light starts to pop off one too many times, be prepared to open up your wallet. My model jetta was the first model year after Dieselgate. I loved everything about this car. I loved when the turbo kicked in. I loved the sunroof. The Carplay was better than any other Audi or Porsche that I have seen on the market. I am underwater on the car loan. I have to get the car fixed. The engines seem to be cheap for a 2016 Jetta. Before you buy a car from this lot, take it to a your own mechanic and have them run a review on it.. Also, do a deep dive on the VIN number of the vehicle because CarFax has it's limitations. The blame should stop at the manufacturer. However, Are the mechanics overworked in the service department Are the service managers pressured? The service managers were pretty friendly, they get 5 stars. The GM VW in 2017 at the dealer gets 1 star. The Mechanics- 0 stars. Go with your intuition on the car that you own. Research a mechanic. I give this place a 1.5 stars out of 5 stars. More