Piazza Volkswagen of Ardmore
Ardmore, PA
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245 Reviews of Piazza Volkswagen of Ardmore
I was more than pleasantly surprised by the friendly staff and straightforward approach to purchasing my new Golf R. I had put a deposit down 6 months ago with a very specifically configured car, and Su staff and straightforward approach to purchasing my new Golf R. I had put a deposit down 6 months ago with a very specifically configured car, and Sue & Piazza delivered. I had been shopping around other dealers, and they tried the usual tricks and gimmicks to bump up the price (i.e. adding window etching security, wheel and tire insurance without asking me) and needless to say I was pretty upset. With Sue at Piazza, there were no hidden fees, and what we agreed upon was the ACTUAL price, and even though I paid sticker price, I'm happy because i got what I wanted, and from what I understand, other dealers are charging a premium over list. Sue was in constant communication with me, and Demian emailed me the window sticker as soon as it was available to him. The finance staff were friendly and shopped around for the best rates. EVERYTHING was explained to me, and optional warranties were offered but not pushed. There was a small scratch on the shift knob, and it was replaced in no time. I can't say enough great things about Piazza of Ardmore and the staff, attention to details, and professionalism. I am now a lifelong customer and can't wait to see what I buy next! More
I went there to get a oil change with a coupon. They found that a tail light was not working. But after I left I realized that it wasn't the taillight light bulb it was the taillight it self that wouldn found that a tail light was not working. But after I left I realized that it wasn't the taillight light bulb it was the taillight it self that wouldn't hold the bulb so the shop put a piece of electrical tape on it an charged me $100. Also they were suppose to rotate my tires and fill all fluids didnt do cause my Antifreeze light went on and it was almost empty. they didnt realy do what I needed. But they are a good shop and friendly. Very expensive though. More
Katie was great. She answered all my questions and seemed knowledgable about the features, etc. Not too pushy but didn't ignore me either. When she wasn't available, she returned phone calls promptly. It was knowledgable about the features, etc. Not too pushy but didn't ignore me either. When she wasn't available, she returned phone calls promptly. It was such a pleasant experience, I may even buy a TDI Passat later this year! More
Katie was great during the sales process-- attentive and informative but not overbearing. I would recommend her and the team at piazza vw to anyone who asked. informative but not overbearing. I would recommend her and the team at piazza vw to anyone who asked. More
I've been into this dealership several times for a pesky noise, oil changes, and various other fixes for my 2007 GTI, they are always quick to service, pleasant to work with, and provide pretty cool loaner noise, oil changes, and various other fixes for my 2007 GTI, they are always quick to service, pleasant to work with, and provide pretty cool loaner cars which makes the experience easy and convenient. More
I bought my Beetle here in 2009, the salesman was great. I have taken my Beetle back ever since for service and everyone in the service department is outstanding. I have taken my Beetle back ever since for service and everyone in the service department is outstanding. More
I recently had a great experience purchasing a new Tiguan at Piazza VW. We'd been working with our salesperson Jonathan for over a month before our actual sale. From the first day we walked in to finally d at Piazza VW. We'd been working with our salesperson Jonathan for over a month before our actual sale. From the first day we walked in to finally driving off the lot, Jonathan was helpful all throughout the process in pretty much every way possible. He helped us get all our pre-purchase needs in order, including out of state title transfers for trade-ins, obtaining car insurance, financing and utlimately negotiating a price. Overall - as a first time new car buyer – the folks at Piazza VW made the experience a lot less painful than I'd imagined. Dare I say fun? If you're shopping for a VW near Philadelphia, this is absolutely the place to go. Ask for Jonathan. More
I went to several dealerships before going to Ardmore, PA and dealt with several other dealers online. I was first so impressed with the immediate and continued responses with Demian. He answered all of my and dealt with several other dealers online. I was first so impressed with the immediate and continued responses with Demian. He answered all of my questions and provided detailed information regarding the car. He was very up-front and reassuring. When I got to their office I was pleasantly impressed with how well their team worked with me. Demian was with another customer and Danit Klovsky met with me and went over the primalary details needed to process the sale. Demain introduced himself after we were through with processing the insurance call/coverage. I really loved meeting my salesman after so many email correspondences. I then was moved to the financial contact who had everything up on the computer and reviewed all the details as well as my options. Veronica helped me pick the best options for my purchase and took the time to explain everything. The paperwork printed out and signatures were done. The Danit took me to the car, put the temporary plate on and proceded to show me how to use all the programs in my car. This woman spent a good 1/2 hour with me setting up my phone, favorites on radio and setups for the various options in my very first new car. I was directed to this dealer by a call to my Costco rewards offer. My son saw the offer while we were entering the store. Ten days later I had my beautiful car with a great deal at a great friendly Piazza VW dealer. Thank you! More
With Danit it was a pleasure.She was very helpful,knowledgeable and patient.It was the very best experience that I have ever had at a car dealership.Thank's again Danit p.s.and the car is gre helpful,knowledgeable and patient.It was the very best experience that I have ever had at a car dealership.Thank's again Danit p.s.and the car is great.I will see you again in 33 month's. More

