Piazza Volkswagen of Ardmore

I had a great experience at Piazza VW of Ardmore. The salesman Charles Firestone was excellent in terms of knowledge and honest. I knew what I wanted and test drove my car on a Sat. The following Tuesd salesman Charles Firestone was excellent in terms of knowledge and honest. I knew what I wanted and test drove my car on a Sat. The following Tuesday, I bought the car. It was the BEST dealership experience ever! (and my father spent his whole life at a dealership so I've been to several). I didn't even have to negotiate the price. The price was better than I had expected to be offered as soon as I sat down and I qualified for 1.9% financing. It doesn't get better than that! I signed the paperwork in 5 mins and was out of there. I scheduled the pickup and did the paperwork in the dealership the following weekend. I had a massive migraine so I was not in any mood to speak to anyone. Andrea, who was taking care of the paperwork, spoke softly and warned me when the printer was going to blast off. I was sooooo grateful! I wasn't sure about the extended warranty and asked for some time to think about it. Andrea was great and told me to email her. I did that Monday. She sent a driver with the new paperwork so I didn't have to leave work. I also had a problem with Sirius satellite...Charles called them and took care of it immediately. I couldn't say anything bad about my experience. It was excellent! I love my new TDI too! More

I have recommended many of my friends to Piazza when in the market for a VW or if they need service on their VW in the Philadelphia area. the market for a VW or if they need service on their VW in the Philadelphia area. More

I just purchased a 2010 Volkswagen CC Sport from Ardmore Volkswagen. I was very impressed with the level of service I received from my salesperson Jonathan R. As a professional sales executive for 18 years Volkswagen. I was very impressed with the level of service I received from my salesperson Jonathan R. As a professional sales executive for 18 years it takes a lot to WOW me. He was professional, courteous, informative and easy going. I never once felt like I was being sold ... only helped. When looking for a used vehicle I visited Audi, BMW, Infiniti, Saab dealerships and none offered an shopping experience even close to what Johnathan delivered. Lauren in fiancing also was great to deal with. Thanks for a terrific shopping experience! Daniel H. More

I hate to say this but I beleive I wiil be forced to take my Jetta elswhere for service. I cannot afford the dealers prices for parts and labor,this is the same reason I cannot recommend them. my Jetta elswhere for service. I cannot afford the dealers prices for parts and labor,this is the same reason I cannot recommend them. More

This is the third car my wife and I have purchased from Piazza VW in Ardmore, PA and each time has been a personable and pleasant experience. Our most recent purchase on Saturday, September 17, 2011 was Piazza VW in Ardmore, PA and each time has been a personable and pleasant experience. Our most recent purchase on Saturday, September 17, 2011 was made exceptional by our salesman Jonathan who, beyond his professionalism, knowledge of the car, and overall friendliness, was very patient and polite as he worked with my wife and her questions and concerns. Jonathan answered all our questions, sought information from others when he needed to, and always made us feel welcomed and his top priority. Thanks to Jonathan -and, of course, everyone at Piazza VW- my wife and I happily drove away in a 2012 Jetta. Regards, Debra Wolensky and Michael Chiaradonna More

We had been in contact with many VW dealererships, both locally and nationally, to inquire about purchasing a Tiguan. Piazza VW in Ardmore, Pa. was the only dealership that was professional and knowledgeab locally and nationally, to inquire about purchasing a Tiguan. Piazza VW in Ardmore, Pa. was the only dealership that was professional and knowledgeable. Many of the competing dealerships either didn't have an answer to our questions, made one up, or promised to get back to us with an answer and never did. Piazza was only the only dealership with a consistent "yes, can do" attitude, always with a follow-up email or phone call. The general attitude in the showroom is always friendly, never aggressive, always available for help if that is what one desires. Sometimes car shopping is just a browsing process in the beginning; Piazza always allows room for casual browsing with appropriate staffing waiting in the wings to answer questions. We appreciated the no-nonsense approach to vehicle purchase price; Piazza offers a fair price and eliminates the need for back and forth haggling. Our only experience with service thus far has been for the complimentary 90 day new vehicle service check, which was scheduled easily and done within the estimated time, with a prompt follow-up phone call when the service was finished. Piazza was such a pleasure to work with that we are back to purchase a second vehicle within 60 days of the first transaction! More

It was a very pleasant experience. Chris Gray was very helpfull,very profesional, prompt with every question that i had. He matched me with the best option that fit my need.All other stuff that i came in helpfull,very profesional, prompt with every question that i had. He matched me with the best option that fit my need.All other stuff that i came in contact with was very profesional and very nice. More

As someone with a VW Rabbit in center city Philadelphia, Piazza VW is a convenient location for having my car serviced. Beyond the convenient location, the service staff at Piazza is friendly and generally Piazza VW is a convenient location for having my car serviced. Beyond the convenient location, the service staff at Piazza is friendly and generally exudes trustworthiness. This is important in the auto service business given the potential for all but the most savvy customers being swindled. I highly recommend Piazza because of this and their flexibility is scheduling appointments (I always get my first pick). My only gripe is the cost, but I believe the labor rate at any dealership would be comparable. More

Alex Mallon was an excellent sales associate! The dealership atmosphere as a whole was extremely welcoming! Piazza is not the type of dealership that pushes you into buying a car or tries to get you dealership atmosphere as a whole was extremely welcoming! Piazza is not the type of dealership that pushes you into buying a car or tries to get you into a vehicle you didn't want to buy. They had the car I wanted ready with all the features I had asked for and did not try to force me into any extras. Alex and the dealership worked extremely hard to get me into a car for a great down payment and monthly payment. I was extremely satisfied with the service and honesty from everyone! Not only to they provide great service upon the purchasing but, Alex emailed and called to make sure I was completely happy with the car and to make sure it was running smoothly! Everyone from the time I walked in was very down to earth. I will be buying again in the future! More

I highly recommend Piazza Volkswagen. On every occasion that I have had to take my Passat in for service, the work has been completed in a timely and most professional manner. The customer service associa that I have had to take my Passat in for service, the work has been completed in a timely and most professional manner. The customer service associates are extremely helpful and polite, always addressing me respectfully, and going the "extra mile" to be sure the work on my car is complete. The mechanics are skilled and meticulous in their workmanship. Never have I had to return to have the same problem worked on again after they first repair it. I have found the dealership to be honest and always exhibiting integrity and thoughfulness. My car is returned to me with the interior in immaculate condition and the car having been washed and looking new. I have had no regrets for ever taking my car to Piazza Volkswagen for any repairs or warranty work. Again, I highly recommend this dealership to anyone who is looking for quality work, courtesy, and satisfaction in having any repair made to their car. Caesar Salmieri, Folsom, PA More