We received helpful, friendly, knowledgeable, efficient service from Phil. I'm very happy with my service and the deal we got by using the coupon that we received in the mail. That's one of the reasons that I like going to this facility because of the good deals. I also like how they match other competitors deals. I recommend this Toyota facility.
Thank you Mike for always giving us a service with a smile. He is friendly, reasonable, and definitely knowledgeable. We always go into Toyota knowing we’ll be taken care of by him (as long as everyone else). Excellent!
I have brought my car to the shop for maintenance since I purchased it in 2013. The same two gentlemen (Bryan Nguyen and Jim Nguyen) have worked on my car throughout that duration. Their care and dedication to my car is phenomenal, as well as them carefully articulating how to properly maintain my car. There are not enough superlatives to describe how amazing these technicians are.
Marvin did a fantastic job helping me get checked in to service my car. He was friendly, funny and nice. He explained to me throughly as to what they will be doing to my car and what they do every 5k and 10k milage.
Quick, courteous attention and service by the employees. Clean lobby with WiFi and working stations if needed. A video message of the vehicle being worked on was awesome. Overall a great experience at every visit !!
Open 7 days a week and busy. And great customer service with honesty. They have vehicle looked at before speculating what you will need. Easy to make appointments. Drove in and taken care of in less than a minute. My service guy Reza is just awesome! Thank you Reza. Oh yea, my 2002 Sequoia has a great ride now after replacing the struts.
My first time in pierce. The service center offers a clean lobby, fin games, personalized service, Marvin explained all the detail needed. Excellent guy. I will come again for all 4 of my car to be service here.
Diana was super nice, helpful and honest. She explained things clearly and made our visit very pleasant. Car was ready in about two hours on a busy Saturday morning. Highly recommend Piercey Toyota and Diana.
I made an appointment and was greeted on time. They quickly processed the service papers and I enjoyed decent coffee and a donut in the comfortable waiting area. Work was done faster than I expected, I'm glad I waited. Piercey Toyota will get my business from now on.