Pierre Chevrolet

Poor Customer Service - Sleazy Tactics My family and I were looking at a vehicle that didn't meet our needs. We were simply talking about the desire to have something else when one of the s My family and I were looking at a vehicle that didn't meet our needs. We were simply talking about the desire to have something else when one of the sales managera interjected and begun typical sleazy car salesman tactics. He started lying to us in order to convince us that what we really want isn't what we actually want or need. I told my spouse I wanted to leave and apologized to the salesman for losing a sale due to the sales managers behavior. My husband let them know I hate car salesmen because of this. The sales manager left and came back out and said we hate rude customers. My husband called him out for speaking to a customer that way and ended up getting in my husbands face, pointing his finger in my husbands chest while he was holding our 9 month old. I lost it and told him to "F" off and that his behaviors are out of line. I spoke with the GM, who essentially supported his salesman's unacceptable behavior. I have been to several great dealerships where the salesmen weren't pushy, didn't lie, and treated us with respect; regardless of us wanting to buy a car from their dealership. I will never go to or recommend a Pierre dealership to anyone, ever. This is unacceptable, regardless. More

Never trade a car in here Like another reviewer said, do your homework. Edmonds.com, kbb.com, NADA.com. Print the values you come up with. I was lied to about the impact an Like another reviewer said, do your homework. Edmonds.com, kbb.com, NADA.com. Print the values you come up with. I was lied to about the impact an accident had on the value of my car. I was told my trade would have to be sold for below book. The reality: Car value as a trade was $8k -$11k. It had low miles. Newer tires, and was mechanically excellent. I was told due to the minor accident, the best I could get was $6k. I should have walked, but I believed the sales rep. My bad. Within three weeks, they sold my trade in for $13k. Even if they put a $1,000 into it for detailing, they made a $6,000 profit based off of the LIE that a minor accident means the car will never sell for book. DO YOUR HOMEWORK AND BRING IT WITH YOU. More

Know your numbers when leasing from here... Go to sites like edmunds.com to know your money factor and residual. Do the calculations even before you think about buying when leasing from here... Go to sites like edmunds.com to know your money factor and residual. Do the calculations even before you think about buying from here. They are just waiting for amateurs to walk in and rip people off. Went in for a Camaro, got the exact same car from Bellevue Chevy at a much much lower rate. More

A great dealership Showed up on a Sunday to test drive a Prius. They had the car already waiting ready to go on a test drive after speaking with them earlier. Loved the Showed up on a Sunday to test drive a Prius. They had the car already waiting ready to go on a test drive after speaking with them earlier. Loved the car and the price and with their assistance from insurance carrier suggestions to financing i was driving off the lot in my new car in just a few hours. Thank you! More

Excellent costumer service they have been nice to me thank you so much....for made me feel so special I let you know every one approach having a smile on his fa costumer service they have been nice to me thank you so much....for made me feel so special I let you know every one approach having a smile on his face ?? More

Buying a car I've kept in contact with this dealership for the past year. I really liked the fact that they kept in contact with me to see if or when I was ready t I've kept in contact with this dealership for the past year. I really liked the fact that they kept in contact with me to see if or when I was ready to buy a car. The employees are very respectful, very welcoming, and very honest with you. More

Used truck purchase I give bill Pierre a excellent review sales was fast not stressful.the salesman we dealt with was both knowledgeable and curtious at the same time wou I give bill Pierre a excellent review sales was fast not stressful.the salesman we dealt with was both knowledgeable and curtious at the same time would have my repeat business More

love! I'm a first time buyer and my experience at this deal was great! They did everything they could to get me approved , my car was perfect thank you! I'm a first time buyer and my experience at this deal was great! They did everything they could to get me approved , my car was perfect thank you! More

Friendly I have never bought a car that took less then 3 hours very great service. They guys are there to help you and make sure that you understand. I have never bought a car that took less then 3 hours very great service. They guys are there to help you and make sure that you understand. More

Experience of a lifetime. I went to the Bill Pierre Chevrolet and bought a car the experience was one in a mollion. The staff was friendly which came from their heart's. The at I went to the Bill Pierre Chevrolet and bought a car the experience was one in a mollion. The staff was friendly which came from their heart's. The atmosphere was so conducive to warmth and love. They made me feel so at home and happy. This is how an Auto dealership should be. And this is why they are so successful they operate as a family. More