Pierre Chevrolet

STAY AWAY! I actually specifically created a yelp account just to let people know about my experience at this car dealership- Pierre Chevrolet. I cannot begi I actually specifically created a yelp account just to let people know about my experience at this car dealership- Pierre Chevrolet. I cannot begin to explain what a headache taking my 2012 Chevrolet Captiva to get serviced at this dealership. I have been having issues with my car- it wouldn't start, it was losing oil, and shaking. The first time I took it here, they told me an oil flush, new battery, and putting in an indicator light to let me know when the oil was low would cost $600. This seems like an insane amount of money for those three things. Also I had gotten the battery checked two other times and both times the other places told me just the cord going to the battery was the issue with my car not starting. My car was needing a couple of quarts of oil added every few weeks. It wasn't dripping oil so the only other explanation was that it was burning oil. I paid for replacing the battery and flushing the oil with the PROMISE that by paying for an oil flush they would then record my oil level and prove that it was losing oil and then I could get the power train replaced under warranty which is thought to be the cause of the burning oil. I would need to come back every week for 6 WEEKS straight to check the oil level. I called a dealership back home and they said this was crazy and just one time I would need my oil level being low to prove my car needed fixed by Chevrolet because it was under warranty. I had them call Pierre Chevrolet and they AGREED that just one time of coming in and checking my oil and it being low and then it would prove that was the problem and it would be covered under my Chevrolet warranty and would be fixed. I drove the car for about 6 weeks and then felt my car acting up again. I checked my oil and it was dry- EMPTY. I took it to the dealership and just heard back that they do not have a record of my oil level. They said my oil level was only 3/4 of a quart below full and that it would need to be 1 quart below to justify sending the results to Chevy- again I checked right before and it the stick was DRY. They also said I have to come in at least 2 more times to get the level checked. They also said the indicator light should tell me when it is low which is what at first they wanted to charge me to "install." They also said it had been 3,000 miles since my last visit and that if they did have a record, they couldn't justify my oil level being low because I had driven too far. Previously, I was given NO advise to come back in after any certain mileage. This car dealership knows I am a young woman that does not know enough about cars. They are abusing this fact and STEALING my time and money. Stay away from Pierre Chevrolet. I am taking my business elsewhere and so should you. More

First time buyer satisfied I showed up and didn't have any hassle, we got right down to every car I wanted to look at. We took an hour drive and back just to test one of the oth I showed up and didn't have any hassle, we got right down to every car I wanted to look at. We took an hour drive and back just to test one of the others I only wanted to see. They even kept the car safe (I later purchased) so I didn't have problems competing with other buyers. The process took awhile but they were patient the entire time, and also courteous and honest, which are hard attributes to find. Many of their cars listed are the best deals you'll find anywhere based on the thousands of cars I looked at from KBB. Great experience. More

A new start Well to start off I went to Pierre with the intention to by a Camaro 2014 but my credit was not that good do to a past car I got from the so called ca Well to start off I went to Pierre with the intention to by a Camaro 2014 but my credit was not that good do to a past car I got from the so called car hop which I will never go to or recommend to anyone as my experience with them lead me to pay three times the amount the car was worth. Well I had an accident which total the car I only owed 800 more for the title but after paying about 11000 for a car not even worth 3000 I decided not to pay. So when I went to Pierre they told me because of that it was not possible right now to get it but with a year of paying on a car I can then trade back and get my Camaro. So not only am I going to my car I want but I'm building up my credit as well and the car that I have now from Pierre is great I love it I spend less on gas and more on me Thank you Pierre for giving me what thought I was getting from car hop some years back. More

Don't trust in this guys word I just bought a truck toyota tacoma 2010 crewcab 4x4 19 days ago wel,l last friday in a rainy day noticed my back window were leaking a lotup water I just bought a truck toyota tacoma 2010 crewcab 4x4 19 days ago wel,l last friday in a rainy day noticed my back window were leaking a lotup water and seatbelts under the back seat has mold , and driver and back driver side pasenger window frame had some signs of rust wich didnt see when bought, (guess they touchit up with cheap stuff) And when ask about my extended warranty i bought they said it was just expired ( really?i just got it less than 3 weeks ago) i will not recomend this dealer of xxxx More

BMW purchase Everyone was very nice and welcoming and very helpful. Went in and looked around and saw a lot of cars until I tried the BMW and I absolutely fell in Everyone was very nice and welcoming and very helpful. Went in and looked around and saw a lot of cars until I tried the BMW and I absolutely fell in love with it. They faught for me to get the car loan and they made it happened for me. More

2015 Chevy Trax My Daugter had a great experience with her Grandfather today at Bill Pierre Chevrolet. After all was said and done,she was very happy with deal presen My Daugter had a great experience with her Grandfather today at Bill Pierre Chevrolet. After all was said and done,she was very happy with deal presented to her along with the great service she received. I would recommend Bill Pierre Chevrolet to anyone looking to purchase a new Chevrolet. Monty the sales manager took great care of the process from start to finish. Since I live in another state and wasn't there to help my daughter it's nice to know Bill Pierre has a great sales manager (Monty). To help here through such a major purchase. Thank you Bill Pierre Chevrolet and especially Monty. She loves her new Trax!! More

Outstanding Service. Mike Vu is a superhuman! He really help my husband and I after my husbands strokes and made it very easy and stress free to purchase our new 2013 Tow Mike Vu is a superhuman! He really help my husband and I after my husbands strokes and made it very easy and stress free to purchase our new 2013 Town&Country. I have told all my friends to go there it is the best dealer we've ever dealt with. THANKS SO MUCH. More

Great experience Had a great car buying experience overall.. Called told them what I wanted, they said come down was able to get the car quick and easy. Every one was Had a great car buying experience overall.. Called told them what I wanted, they said come down was able to get the car quick and easy. Every one was helpful and friendly. I am in a bankruptcy right now and was given the run around by a lot of dealerships, not the case here. My only complaint is one of the speakers is blown on my car.Will definitely see these guys again when I need another vehicle. More

Normal buying experience, Nice Folks & Service Dept Issues This is probably the most unusual experience I have had with purchasing a vehicle. I bought a used hybrid and I immediately had to take it back becau This is probably the most unusual experience I have had with purchasing a vehicle. I bought a used hybrid and I immediately had to take it back because of noise issues with the brakes. I took it back to Bill Pierre, they inspected it and said the brakes were fine and the vehicle was safe to drive; the brake pads had 6mm, and I should set up a time for Toyota to perform warranty repair for the noise. A few days later, Toyota informed me that the brakes were so bad that the car was unsafe to drive; they would not give it back to me. I had Toyota show me the brake pads and they were worn so thin, even the metal thing that makes noise was worn out. Bill Pierre gave me a nice loaner car while the warranty work was being done; it was only a year old, but that car's air conditioner didn't work. I have to question their service department's resolve and knowledge in inspecting their used vehicles. If you purchase a used car from this dealership, be sure to have a mechanic look over the car before buying it. To Bill Pierre's credit; they have done a good job trying to make this right (the only reason they got three stars). They are replacing the brake pads and have given me a different loaner car. Bill Pierre currently has my car and I have now driven a loner car for more days than I drove the hybrid I purchased. I am sure this will all work out. I hope they resolve whatever issues they have with their service department as it is a big tarnish spot on an otherwise great experience. More

Top Shelf Experience This was the best buying experience we have ever had. From sale to finance it was an a smooth a pleasant experience. Everyone we dealt with was profes This was the best buying experience we have ever had. From sale to finance it was an a smooth a pleasant experience. Everyone we dealt with was professional and pleasant More