Pierre Ford of Hermiston

The service was great. Shawnica always does an outstanding job in helping me take care of my vehicles Shawnica always does an outstanding job in helping me take care of my vehicles More

Thank you to James and Jordan for awesome service. A 2 times owner of 2 mini coopers from James. Great experience easy to get along with. A 2 times owner of 2 mini coopers from James. Great experience easy to get along with. More

It appeared the dealership was not ready for us even though we had worked out the deal ahead of time and told them we would leave Pendleton at 9:00 am to come and sign papers and pick up the car. It sti though we had worked out the deal ahead of time and told them we would leave Pendleton at 9:00 am to come and sign papers and pick up the car. It still took over 2 1/2 hours to leave with the car. The charger had to be located as it wasn't in the vehicle and ready to go, this took a significant amount of time. More

I worked with James Pooley and Fabian Cortez. I couldn’t have asked for a more dedicated duo to help me purchase a new truck. James actually listened to my boundaries and worked hard to get me in I couldn’t have asked for a more dedicated duo to help me purchase a new truck. James actually listened to my boundaries and worked hard to get me into a new vehicle while adhering to my nonnegotiables. I really appreciated his integrity and his commitment to honoring the contract. I worked with Fabian Cortez as well, he proved to be an upstanding young man that is down to earth, not pushy. Due to James and Fabian’s professionalism and commitment to honoring their promises, this was the best transaction at a dealership that I have ever nonnegotiable More

Shawnica was so helpful and patient with me as I figured out scheduling for the appointment. Additionally, the car pick up service was outstanding!! out scheduling for the appointment. Additionally, the car pick up service was outstanding!! More

I've always had great experiences with their service department. I've purchased 3 vehicles through them, the first two purchases were great, this last one had a few bumps in the road but not horrible. department. I've purchased 3 vehicles through them, the first two purchases were great, this last one had a few bumps in the road but not horrible. More

I love taking my vehicle to the ford shop! They are always so friendly and helpful! The experience is so wonderful! And that girl that answers the phone is so sweet! They are always so friendly and helpful! The experience is so wonderful! And that girl that answers the phone is so sweet! More

Very helpful & professional always willing to answer any questions. Although I don't remember names the teams that picked up and delivered my car were kind and professional. Mostly spoke with Shawnica and questions. Although I don't remember names the teams that picked up and delivered my car were kind and professional. Mostly spoke with Shawnica and was very happy with everything. More

Was extremely happy with the minor warranty service I had performed on 2/21/24. Javier exhibited excellent communication throughout the process and the work was performed promptly and without issue or delay. performed on 2/21/24. Javier exhibited excellent communication throughout the process and the work was performed promptly and without issue or delay. Due to my busy schedule, I utilized the night-drop option for my vehicle - very convenient and hassle free. More

They completed a big job on my pickup under difficult conditions. The work was quality and the communication was terrific with an out-of-state customer. conditions. The work was quality and the communication was terrific with an out-of-state customer. More