Pierre Ford of Hermiston

Overall good service. Good service overall. Yet there were some issues. 2012 6.7 powerstroke 56k miles. They shoved a truck out the door on me that they were still doing th Good service overall. Yet there were some issues. 2012 6.7 powerstroke 56k miles. They shoved a truck out the door on me that they were still doing the used vehicle inspection on. The pickup went out the door with a zip tied front lip. They wouldn’t fix. I had to order a new one. Brought it back for CEL warranty. And they brought up other issues that they had planned on fixing before the truck sold. Which they didn’t tell me before I drove off with the truck. Terrible communication with mechanics and management on that part. They should have had that on a list that it can’t go out the door until those issues were fixed. Or at least notify the buyer about them. They said it needed new batteries, tire pressure sensors, and the Exhaust gas return valve was having issues. They did help me out and cover a loaner vehicle for 30 days as needed until they replaced/fixed those issues. So that I was pretty pleased with. More

New to me Ivan is good sales man friendly nice and made the experience good i would recommend talking to him if you are looking for a new truck or car Ivan is good sales man friendly nice and made the experience good i would recommend talking to him if you are looking for a new truck or car More

Salesman ivan Extremely friendly and entertaining- knew everything we needed to know about how to work the car; had it ready to go when we arrived no waiting. Also Extremely friendly and entertaining- knew everything we needed to know about how to work the car; had it ready to go when we arrived no waiting. Also got us the best deal on our trade in. For the internet - appreciated the fact the I said text only no calls as I was at work and he respected that and only texted no pushy sales More

James Pooley is an awesome salesman. Will work hard to get you what you want. Very easy to work with and very laid back and never pushy. This is now the 4th vehic is an awesome salesman. Will work hard to get you what you want. Very easy to work with and very laid back and never pushy. This is now the 4th vehicle i have bought feom james and i will continue to buy my vehicles from him. More

Service on a 2012 Ford Explorer They did a great job on getting it back on the road great job and they get me in fast and they are very friendly They did a great job on getting it back on the road great job and they get me in fast and they are very friendly More

pleasant and precise The service center took and truck in early and got it done in a timely manner. Doug was very helpful in getting our gas mileage reader set on our tru The service center took and truck in early and got it done in a timely manner. Doug was very helpful in getting our gas mileage reader set on our truck to where we wanted it before we left the lot. More

Great truck Thanks to ford in hermiston I have a great truck pat a great price so thanks guys for the hook up i think will go back from here on out Thanks to ford in hermiston I have a great truck pat a great price so thanks guys for the hook up i think will go back from here on out More

Ivan is fantastic! Ivan rocks at what he does! This is the second vehicle we have bought from him. He is honest, funny, and works to get you the best deal. I have recomm Ivan rocks at what he does! This is the second vehicle we have bought from him. He is honest, funny, and works to get you the best deal. I have recommended him to many friends and family. Will always go back to Ford and will always go with Ivan! More

Fast easy no pressure car purchases This is the second automobile I have bought from Tom Denchel Ford in Hermiston Or. My experience was the best I have ever had. No pressure no long This is the second automobile I have bought from Tom Denchel Ford in Hermiston Or. My experience was the best I have ever had. No pressure no long drawn out yapping. Jamie & Paul & Sabastion each did an excellent job Rodney. Thank you too for your considerate work of getting the Mustang from Prosser to Hermiston and calling and texting me all the information,along with Vivian of whom was excellent in having all the paperwork in order . Merlinda & I cant Thank you all enough. We love the bright Yellow Mustang GT. Keep up the good work and I will tell everyone I know to Shop Tom Denchel Ford . More

AMAZING This dealership, Ivan Inparticular, isn’t just there to sell you a vehicle. They are there to get you YOUR vehicle, the one you’ve dreamed about and t This dealership, Ivan Inparticular, isn’t just there to sell you a vehicle. They are there to get you YOUR vehicle, the one you’ve dreamed about and than work with you to get it to a price you can both agree on! They treat you as friends not just a quick in and out sale. More