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Tom Denchel Ford Country Prosser. - Service Center
Prosser, WA
147 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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147 Reviews of Tom Denchel Ford Country Prosser. - Service Center
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July 02, 2018
Service visit Everyone has been very helpful, fair, and friendly. Salesman remember us. The car gets in and out in a timely manner and it was washed! Thank you! Everyone has been very helpful, fair, and friendly. Salesman remember us. The car gets in and out in a timely manner and it was washed! Thank you! More
by Cynthia
Verified Customer
July 01, 2018
Excellent service experience I had an issue with a coolant leak. The service team was able to help me with a work-a-round (a temporary surge tank) until the parts could be secure I had an issue with a coolant leak. The service team was able to help me with a work-a-round (a temporary surge tank) until the parts could be secured. The follow-up repair was performed in less than the estimated time. More
by MARKNATM
Employees Worked With
Doug Butler
June 25, 2018
The Different Ford Dealership. This Ford Dealership is so different from your normal Vehicle Dealerships. The services received from everybody regardless of your job or tittle is This Ford Dealership is so different from your normal Vehicle Dealerships. The services received from everybody regardless of your job or tittle is absolutely fantastic, these people are kind courteous, helpful and very knowledgeable about their work. You can be guaranteed the service and workmanship will be the best. More
by amgouws
Employees Worked With
Other Employees :
Jordon Bogart, John Hancock, Doug Butler, KC Flores, Shawn Wabeke
June 22, 2018
Serviced my 2017 F250. Customer service was exceptional. My Auto Tech, Leo Burris, did a fantastic job on my truck. I’d recommend him and Tom Denchel Ford to my family and f Customer service was exceptional. My Auto Tech, Leo Burris, did a fantastic job on my truck. I’d recommend him and Tom Denchel Ford to my family and friends. More
by CTUNDERWOOD2011
Employees Worked With
Leo Burris
June 02, 2018
The Very Best Their service is always the very best. Customer is number one and they’re spot on providing recommendations and implementation of what is needed. A fe Their service is always the very best. Customer is number one and they’re spot on providing recommendations and implementation of what is needed. A few times I’ve driven in with no appt and presented my problem. They’ve always responded right then never forcing me to leave and come back later. I love 45 miles from them and they are very considerate of that. I’ve bought many autos & trucks from them and would never think of going anywhere else. I sing their praises to everyone that will listen! More
by SMCD1950
Employees Worked With
Other Employees :
John Hancock, Ruben Munguia, Doug Butler, Arnold Orozco
May 26, 2018
Excellent The service department is top notch. Very friendly and professional. I Had all my questions and expectations met! Would highly rec service department The service department is top notch. Very friendly and professional. I Had all my questions and expectations met! Would highly rec service department for any kind of service. More
by Kflo42
May 25, 2018
Satisfaction and confidence I live 5 miles from Brand X, but it's worth it to come to your dealership which is 35 miles away. You guys are professional, courteous and worth the I live 5 miles from Brand X, but it's worth it to come to your dealership which is 35 miles away. You guys are professional, courteous and worth the extra effort. Don't change a thing. !!!!!!!!!!!! More
by LOJO3535
Employees Worked With
Angela, Brandon Johnson, John Hancock, Ruben Munguia, Doug Butler, Arnold Orozco
May 23, 2018
Always good service I discovered a missing tire valve extension when I got home but was able to purchase a replacement at my local NAPA. No other issues. I discovered a missing tire valve extension when I got home but was able to purchase a replacement at my local NAPA. No other issues. More
by Paul
Employees Worked With
KC Rey
May 23, 2018
AWSOME!! I just love everything they do. The service center has been the best! They take good care of me and making sure I am safe! I just love everything they do. The service center has been the best! They take good care of me and making sure I am safe! More
by LUV2HUNT509
Employees Worked With
Other Employees :
Doug Butler, KC Flores, Shawn Wabeke
May 17, 2018
Great and very smooth in and out on the scheduled time Had a oil and filter change and check up for my truck and the service department also took care of a recall item. I was very happy Had a oil and filter change and check up for my truck and the service department also took care of a recall item. I was very happy More
by RCJBCJ
Employees Worked With
Doug Butler
