Isaac Hernandez
Isaac Hernandez at Speck Ford of Prosser

Isaac Hernandez

Service Manager

Speck Ford of Prosser

630 Wine Country Rd
Prosser, WA 99350

5.0
42 Reviews
5.0

42 Reviews

Write a Review

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

42 Reviews of Isaac Hernandez

October 28, 2026

Dealership Rating
Employee Rating

I had experienced several other dealerships with help and guidance, but this dealership far exceeded my expectations I searched many dealerships looking for OTD for 200 miles, but I found an excellent deal h More

by brokenminer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 29, 2026

Speck Ford of Prosser responded

Knowing our help and guidance exceeded your expectations after visiting several dealerships is rewarding for our team. Congratulations on your new Ford F150!

Nov 02, 2026

Speck Ford of Prosser responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2026

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They handled several recall issues for me and did so promptly and efficiently. The only issue is that I have not yet received the documentation which was going to be send to me by text. More

by tom68coug
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Omar

Aug 24, 2026

Speck Ford of Prosser responded

Your Ford Explorer’s recall work being handled promptly and efficiently is exactly what we aim for. We’re sorry you haven’t yet received the text with your documentation. Isaac is confirming your contact details and sending the paperwork today.

July 02, 2026

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Another great buying experience at Speck Ford, I cannot thank the Sales Manager David Gonzalez enough, He had his people go to Spokane to get the Ford F150 I wanted. Then once again put a good deal togethe More

by Soldier
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 02, 2026

Speck Ford of Prosser responded

Your feedback about David’s efforts to locate your Ford F-150 and Matthew’s exceptional support means a lot to us. We’re glad the process lived up to your expectations. We look forward to helping you again.

May 09, 2026

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Employee Rating

La pasada fue fácil y los muchachos hablan español lo que se ocupa. Gracias por el lavado de carro también More

by section_aides.14
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Abel

May 09, 2026

Speck Ford of Prosser responded

We’re pleased your recent visit went smoothly and that Isaac and our team could assist in Spanish. Thank you for appreciating the car wash and for trusting us with your Ford.

April 29, 2026

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Great service department. Help me out and always go above and beyond for my vehicle. Get my truck in quickly and always keep me informed on progress of the work being done. More

by RussellB1724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Speck Ford of Prosser responded

It’s great to hear that Isaac and our service team could get your Ford in quickly and go above and beyond. Thank you for mentioning how we kept you informed throughout the process. We appreciate your feedback and look forward to assisting with any future service needs.

April 14, 2026

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Love this place! Best staff ever. From sales to service and everithing in between! Best place to shop for a car. More

by boriqua
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 14, 2026

Speck Ford of Prosser responded

We’re thrilled that our sales and service teams provided an exceptional experience with your Ford Explorer. Your praise means a lot to us. We’re excited to assist you again whenever you return.

April 13, 2026

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Service Department are always great to me. Shoutout Omar and Isaac for all there help. Definitely recommend. More

by Axel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Omar P.

Apr 13, 2026

Speck Ford of Prosser responded

It’s wonderful to hear our service department continues to meet your expectations. Isaac appreciates your shoutout, and our team is grateful for your recommendation. We’re thankful for the opportunity to care for your Ford.

February 23, 2026

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Employee Rating

I asked to vacuum and they didn’t do all the inside. Otherwise all good More

by Don
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2026

Speck Ford of Prosser responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

Feb 27, 2026

Speck Ford of Prosser responded

Hi Don, your 5-star review means so much to us! Thank you and have a wonderful day!

February 15, 2024

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I’ll be customer for a long time if it continues to be that pleasant More

by hartleyrmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Campuzano , David Gonzalez, Koty Kollmar

February 01, 2024

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Employee Rating

Eddie in the service dept. did an excellent job keeping me informed throughout my service that day. They ended up having to get a part from the Tri-Cities and rather than wait More

by JEFF.D.DAVIS.JD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Campuzano , Doug Butler, David Gonzalez

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