Tom Denchel Ford Country Prosser. - Service Center

New Business/ Handled repairs Immediately! Great job. Great Service, Immediate response for my repairs..... with no prior relationship, this place went over and above. Thx very much..... Do Great job. Great Service, Immediate response for my repairs..... with no prior relationship, this place went over and above. Thx very much..... Doug in Service was Great 👍 More

Keep up the good work. I work an unusual schedule and they gave me the option to just drop it off and work it in. I had the truck back (washed and vacuumed) before the next I work an unusual schedule and they gave me the option to just drop it off and work it in. I had the truck back (washed and vacuumed) before the next available appointment. More

My reasons for Ford Helped with picking out the right steps for short me. She has been lifted a bit. I also get a great wash. The entire employees are great!! Helped with picking out the right steps for short me. She has been lifted a bit. I also get a great wash. The entire employees are great!! More

Oil change and checkup. Carwash I appreciate the car wash and check up and pleasant waiting area. Cold water. Coffee. The wait time is appropriate . Tv and magazines. Are available I appreciate the car wash and check up and pleasant waiting area. Cold water. Coffee. The wait time is appropriate . Tv and magazines. Are available Noisy sometimes when sales staff goofing around More

Excellent, fast service These folks take care of my routine maintenance on my Ford Escape. My service appoint was mid-morning and it was finished faster than I expected mini These folks take care of my routine maintenance on my Ford Escape. My service appoint was mid-morning and it was finished faster than I expected minimizing my wait time. Another excellent service experience. More

Great Service Their experienced and knowledgeable staff is amazing! I have enjoyed every visit. I live in the Tri Cities but the drive to Prosser is worth it!!! Their experienced and knowledgeable staff is amazing! I have enjoyed every visit. I live in the Tri Cities but the drive to Prosser is worth it!!! More

Parts manager service This is an awesome dealership to service and buy a vehicle from. The one person that stood out the most was Isaac Hernandez their parts sales manager. This is an awesome dealership to service and buy a vehicle from. The one person that stood out the most was Isaac Hernandez their parts sales manager. He was not only courteous and friendly. He went above and beyond to help me find a part for my vehicle. He help me look at different prices and decide why and which one would be best for me. I would definitely recommend this guy to everyone I know. More

Great!!!! Great service staff that is very helpful and quick at getting me back on the road. Would highly recomened this service department for any service need Great service staff that is very helpful and quick at getting me back on the road. Would highly recomened this service department for any service needs. More

Oil change,tire rotation They always do an excellent job! They found a nail in one of my tires and removed it and patched it for us. They always let us know something in the n They always do an excellent job! They found a nail in one of my tires and removed it and patched it for us. They always let us know something in the near future may need something,and I love when they wash the outside and vacuum!! We’ve done business with them for almost 20 years and will continue. Very personable and lots of friendly smiles!! More

Good overall service Had good hot coffee with donuts while I waited for my oil change. Even answered some questions I had about some accessories I wanted to get. Had good hot coffee with donuts while I waited for my oil change. Even answered some questions I had about some accessories I wanted to get. More