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Tom Denchel Ford Country Prosser. - Service Center

Prosser, WA

4.4
147 Reviews

147 Reviews of Tom Denchel Ford Country Prosser. - Service Center

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March 10, 2018

Excellent Service Our 2017 Ford Edge had water leaking into the passenger side floorboard. Angela and her service team located the leak, explained the needed repairs, More

by thunderboltracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Hancock
March 06, 2018

It was great The job was done very quickly and made car drive like a new one. I very much appreciated the professional and polite service from the dealership. More

by BAR3RANCHLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Hancock
March 01, 2018

Normal oil change It was awesome. They took care of the oil change and checked my brakes as they were pulling. Everything is fine. They took very good care of me. More

by DEBIDUNN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brown, Doug Butler
February 20, 2018

Outstanding Service. Denchel Ford of Prosser Washington has the most qualified mechanics and the best customer service in Yakima and Benton County. They take care of every More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo, Doug Butler, KC Flores, Angela Hancock
February 17, 2018

excellent Kc did an outstanding job at explaining the problem and what the solution was going to cost me. Job was completed very quickly. Great job Kc More

by Midget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Flores
February 16, 2018

Parts Department Went searching for a car part, a young fellow by the name of Isaac greated me with warm friendly smile. He provided me with the part that I was search More

by El_chapz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2018

Great service They are amazing they keep you updated with your vehicle and there so friendly and I would highly recommend them to anyone they always have me leave h More

by ANNASERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Brown
February 15, 2018

excellent service I brought my ailing Expedition to be diagnosed and repaired. I got it back running very well and they had cleaned it up! Layers of winter dirt were re More

by marge_ray54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Butler
February 14, 2018

Quick Brought my vehicle in for service and they had me in and out of there in under an hour. They seem to be very efficient and thorough when they inspecte More

by Knuckleskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Flores
February 13, 2018

Routine service Always polite and helpful. Do a good job, and they wash my car, which I like!! They explain what they have found and done. Friendly. More

by Sdietrich17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Butler, KC Flores, Angela Hancock
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