Tom Denchel Ford Country Prosser. - Service Center

Service department is on time, professional, and knowledgeable. If a problem arises with my truck, the service manager explains thoroughly and I feel confident my truck is in expert hands. I recomme knowledgeable. If a problem arises with my truck, the service manager explains thoroughly and I feel confident my truck is in expert hands. I recommend this dealership to all my friends. I choose to travel out of town to have my truck serviced at Tom Denchels Ford, thats how excellent the customer service and dependability is. Rick Raver is the Service Advisor and he has an excellent resource of knowledge. My only regret is that I didnt buy my truck from Tom Denchels. More

I scheduled with the app and it was confirmed, etc. but when I got there my appointment was not booked at the service desk. I showed him the confirmation. The employee said that happens occasionally. H but when I got there my appointment was not booked at the service desk. I showed him the confirmation. The employee said that happens occasionally. He got me taken care of on schedule so it wasn’t a problem but the internal communication could be better. More

Always friendly and helpful with your needs. They make sure they’ve covered everything when you are getting an oil change. They make sure they’ve covered everything when you are getting an oil change. More

Always on time. Comprehensive trustworthy service. Staff is friendly. Car always comes back clean. Best service in Prosser Comprehensive trustworthy service. Staff is friendly. Car always comes back clean. Best service in Prosser More

Great service fast and friendly. Picked my car up and dropped it off after. Easy and friendly Picked my car up and dropped it off after. Easy and friendly More

Quick efficient service The whole crew is respectful, welcoming and great customer service! The service took less than an hour! welcoming and great customer service! The service took less than an hour! More

Great Service! ! Greeted with a friendly explanation of what was done to the car when I picked it up. ! Greeted with a friendly explanation of what was done to the car when I picked it up. More

Very professional, on time and courteous. Their work was first rate and everyone made sure I was satisfied! Their work was first rate and everyone made sure I was satisfied! More

The service manager and techs are all knowledgeable, and better yet, very honest. The repair was not as involved as expected, once they got things taken apart, and they did the necessary work and charged me better yet, very honest. The repair was not as involved as expected, once they got things taken apart, and they did the necessary work and charged me accordingly, which was less than the quote. I appreciate these folks. More

service department was outstanding, they keep me informed of all the work being completed on my truck. The mechanic was excellent to work with. of all the work being completed on my truck. The mechanic was excellent to work with. More