Pierre Ford of Seattle

Made the Buying and Financing Process Easy I am happy with the used Ford Ranger that I bought at Bill Pierre Ford, and with the service that I received from my sales adviser, Diana. Even though I am happy with the used Ford Ranger that I bought at Bill Pierre Ford, and with the service that I received from my sales adviser, Diana. Even though I had arranged my own financing, the financing dept found a lower interest loan for me. I am pleased with my experience buying a car here. More

It was my first time dealing with dealership and the best u can say. They made it so easy for me to have a car. Communication was amazing. The car was great. I got what I bagained for. u can say. They made it so easy for me to have a car. Communication was amazing. The car was great. I got what I bagained for. More

My experience at Bill Pierre was great, the team made my purchasing a vehicle pain free. The team that worked with me was awesome and made every effort in getting me an affordable vehicle a reality. Thanks purchasing a vehicle pain free. The team that worked with me was awesome and made every effort in getting me an affordable vehicle a reality. Thanks for all your help. More

Efficient, easy and accommodating A very professional service executed with efficient, easy and accommodating steps. My sale rep was congenial and accommodated my need to work from ho A very professional service executed with efficient, easy and accommodating steps. My sale rep was congenial and accommodated my need to work from home by driving my new car to my residence. The finance process was thorough but efficient and easy. The manager is cordial and fun to have a conversation with. He also handles the details and loose ends quickly and with excellence. This was a very relaxed and comfortable car buying experience. More

I want to thank Ray and Darren for all their help in getting such a awesome car. Thank you so very much. It made the day. getting such a awesome car. Thank you so very much. It made the day. More

Found us financing and got us into a car. Its always an experience when I go looking for a car , some are worse than others . This one was pretty pane less . I got a car with the payments I ca Its always an experience when I go looking for a car , some are worse than others . This one was pretty pane less . I got a car with the payments I can afford. That's the bottom line! More

Don't buy a car from these guys!!!! It's like a magic trick that you may not catch right away. Their trick is a psychological one that I didn't catch till I got home. The idea is to keep It's like a magic trick that you may not catch right away. Their trick is a psychological one that I didn't catch till I got home. The idea is to keep you in there as long as possible to wear you down so not to catch the trick at the end. They start with a fare price on the vehicle you are interested . The service manager and salesman team up to get your trust by befriending you, They get you talking about yourself ie what you do for a living ,your interests and things. The salesman will keep you talking while the service manager goes off to "work on the numbers". This takes far more time then it should. This is to slowly wear you down. Then they bring out basic paper work just to make it seem like everything is moving ahead. Then more with of becoming your buddy and trust building. Again playing the long con. They explain to you why your trade isn't worth what you think it is and tell you why even though you show them like vehicles on the market. They explain how they are actually losing money on the deal. Again with the back and forth drawing the process out slowly wearing you down. They slip paperwork in inbetween wait time to make it seem like things are moving along. Then after 3-3.5 hours they keep waiting a good 20 minutes plus and by this point you just want the xxxx out of there. Now you perfectly primed in their eyes to go into see the finance guy. They told me he was good going in and they were right. This is where the prestige of the trick plays out. He's a personable guy, your buddy right off the bat, the guy who's doing the best job possible for you. They slipped in an extra$500 on the price of the car. When I asked about it he pointed at another piece of paper in the middle of the stack and said he moved that number from hear to there making it "better for me" then he threw in an extra $3650 on the finance paperwork for a 7-year 70000 mile bumper to bumper warranty. I asked if I could cancel that at any time in reply he said yes. Technically he is correct because I haven't signed it and I could cancel it at any time up to that point. Being right where they wanted me worn down ,tired ,and just wanting to get the xxxx out of there after four and a half hours at this point I signed. That $500 and $3650 will be paying interest on that for the next 6 years. Used car guys got their xxxxy reputation for just this reason. I got hosed, I know how they did it and can't do anything about it now. Be warned More

Service Department I always appreciate that I can trust Bill Mitchell with my car, and that it will be well taken care of. I feel like he looks out for me. =o) I always appreciate that I can trust Bill Mitchell with my car, and that it will be well taken care of. I feel like he looks out for me. =o) More

NEW PURCHASE INSPECTION Sundie was great! She kept me informed on everything going on and explained what needed to be done. Parts department got the part very quick. Sundie was great! She kept me informed on everything going on and explained what needed to be done. Parts department got the part very quick. More

Pierre Ford - An Outstanding Experience Just finished with another service performed on my 2011 Ford Ranger. I've used Bill Pierre Ford for the last eight years whose service keeps my 2011 Just finished with another service performed on my 2011 Ford Ranger. I've used Bill Pierre Ford for the last eight years whose service keeps my 2011 Ford Ranger operating as it did when I first bought it. Their Service Manager Gregg Karras is an outstanding service provider. His knowledge of needed maintenance i is fantastic, resulting in minimum down time waiting for the service to be performed. You can count on Gregg's knowledge to get you in and out with minimum delay, and with fantastic results. I would not feel comfortable at any other dealership performing similar service. Thanks Gregg for your great service My Ford Ranger runs like new every time maintenance due is performed. Tom Nesko More