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Pilson Auto Center
Mattoon, IL
353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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353 Reviews of Pilson Auto Center
May 07, 2023
On an end of the day purchase Dave Cox and Brandon Price helped me surprise my wife with the Jeep Wrangler Black Widow edition! They stayed after hours to make this happen and got me out of there in about a helped me surprise my wife with the Jeep Wrangler Black Widow edition! They stayed after hours to make this happen and got me out of there in about an hour! Great service, Friendly service and very knowledgeable in products and services you need for the future of the vehicle! Thanks a lot Dave and Brandon!!!! HIGHLY RECOMMENDED!!!! More
by Jamie Wilske
Employees Worked With
Dave Cox, Brandon Price
April 28, 2023
I brought my jeep in over 2 weeks ago to have paint corrosion repaired, still havent got it back!!!! I called thursday and they said it was being done and shipped back to Mattoon the next day and they corrosion repaired, still havent got it back!!!! I called thursday and they said it was being done and shipped back to Mattoon the next day and they said now that pictures are being sent off to digital imaging to see if the door needs replaced!!!! xxx, 2 weeks to just now figure that out, how long will it take to get a door??? I am extremely upset i dont have my jeep back yet. Why cant you have a better system for repair?? shorter turn around, work on it the next day after i drop it off...... do i need to call back for a loaner??????? More
by stansmart
Employees Worked With
service/warranty department
April 20, 2023
Very friendly staff with helpful information regarding the issues we had. We got right in and were very well taken care of. They always do a good job! the issues we had. We got right in and were very well taken care of. They always do a good job! More
by BSEdwards13
Employees Worked With
Recognized faces, don't know names.
April 17, 2023
Did all negotiating via email or phone. When I got to the dealership, Zack (my sales associate) met me at the door and let me test drive my new truck and I was out of there, with my new tr When I got to the dealership, Zack (my sales associate) met me at the door and let me test drive my new truck and I was out of there, with my new truck, 45 min later. Great experience! Great people! Great dealership! More
by BB73
Employees Worked With
Zack Purcell, Brandon Price
March 22, 2023
The service department is always fast and friendly. They let you know if there is anything that needs fixed, and will give you options on the best deal to fix it. They let you know if there is anything that needs fixed, and will give you options on the best deal to fix it. More
by jenkay75
Employees Worked With
Skylar
March 20, 2023
Zach was awesome to deal with! I drove 2.5 hours to purchase my Jeep and I am 100% satisfied! It was a great buying experience and I would highly recommend them! I drove 2.5 hours to purchase my Jeep and I am 100% satisfied! It was a great buying experience and I would highly recommend them! More
by cjr1969
Employees Worked With
Zach Purcell
March 20, 2023
Was in and out super fast! Jeremy in service was amazing and he was able to help me out and explain everything in a way that I was able to understand Jeremy in service was amazing and he was able to help me out and explain everything in a way that I was able to understand More
by born1987
Employees Worked With
Jeremy Oaks
