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Pilson Auto Center

Mattoon, IL

4.6
353 Reviews

2212 Lake Land Blvd

Mattoon, IL

61938

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353 Reviews of Pilson Auto Center

August 31, 2022

I would recommend buying here again. Zach was very helpful and answered any questions we had. I was impressed with the professionalism I never once felt like I was pressured to buy anyth More

by Kaufman78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
August 31, 2022

Called are previous sales associate, Kristi Goeckner, on Monday and had everything done by Wednesday. We live over an hour away from the dealership so much of our transaction was done over the phone, e-mai More

by Dmay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Goeckner, Brandon
August 25, 2022

Zach answered all my questions very courteous. No pressure like some dealers. Drove from Sullivan Indiana worth the drive . More

by ptimmons0713
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Zach Percell
August 24, 2022

Folks , please go to Pilson Auto Center Ford Lincoln to buy your next vehicle. The Staff are excellent , The service is amazing , and they will work with you to the end no matter the outcome. Sales peopl More

by tomyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 01, 2022 -

Pilson Auto Center responded

Tomyoung, thank you for taking the time to leave us your response to our Staff's outstanding customer service!

August 22, 2022

Took my Cummins in for a rear main seal fix. Well they fixed it but tore my transmission apart doing it. Now I need a new transmission rebuilt when the transmission was rebuilt less than 25,000 More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Myles
August 20, 2022

I think that Tire Rotation should be free with oil change as they are at other dealerships no matter you got your tires from . More

by matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
August 19, 2022

Very friendly and took care of the problem. Have been dealing with them for several years. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
August 17, 2022

Pilsons is awesome to deal with they understand customer needs and do everything they can to try and make the customer dreams come true. Big Thank You to Corey Patterson for doing exactly that. More

by Rick and Michelle C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Patterson
August 16, 2022

Thanks to JR and his team for all the work. Very Happy Marty and Diane More

by MARTIN-SVOBODA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR
August 06, 2022

Very professional and courteous dealership! Great pricing with no pressure and gimmicks! Great sales staff! More

by carldavid66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave cox
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