
Pilson Auto Center
Mattoon, IL
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360 Reviews of Pilson Auto Center
I feel I got a good deal on the vehicle I purchased and they gave me fair price for my trade in, however there was a problem getting my jeep connect set. A numbers issue on another jeep they had caused it. they gave me fair price for my trade in, however there was a problem getting my jeep connect set. A numbers issue on another jeep they had caused it. They took care of that after I went back and explained the problem. The reason I only gave 4 stars was, when I went back I spent over an hour while they fixed their mistake and was then told I should be good in a day or two. No oops let us make this up to for the time you wasted. Also I have not even gotten a follow-up call seeing if everything was working correctly. So if I didn't like the vehicle so much I probably would have done 3 stars. More
This is the second truck we have gotten from them. They are easy to work. Very helpful going through all the options and getting our new truck ordered and delivered to us. Kept us informed throughout They are easy to work. Very helpful going through all the options and getting our new truck ordered and delivered to us. Kept us informed throughout the process. Great job from ordering, finance dept, parts department for accessories and delivery to our door. More
Kristy was very friendly and knowledgeable about the vehicle. Everyone at Pilson’s were very accommodating. I would highly recommend them to fit your car needs. I love my Equinox. vehicle. Everyone at Pilson’s were very accommodating. I would highly recommend them to fit your car needs. I love my Equinox. More
Excellent service! !! Love working with Pilson. They kept us informed the entire time we were waiting for our new car to arrive and once it did, they got us in and out q !! Love working with Pilson. They kept us informed the entire time we were waiting for our new car to arrive and once it did, they got us in and out quickly. More