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Pilson Auto Center

Mattoon, IL

4.6
389 Reviews
Call Dealership (800) 628-5402

2212 Lake Land Blvd

Mattoon, IL

61938

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389 Reviews of Pilson Auto Center

April 29, 2022

This is the second truck we have gotten from them. They are easy to work. Very helpful going through all the options and getting our new truck ordered and delivered to us. Kept us informed throughout More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Brandon, numerous people in parts.
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May 04, 2022 -

Pilson Auto Center responded

Larry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

April 07, 2022

Tracy Hardesty is the best! Thank you Tracy!My Jeep is the best!Thank you! More

by Pstarr222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Hardesty
Report | Print
Apr 09, 2022 -

Pilson Auto Center responded

It is great to hear our Staff took such great care of you! We hope to see you here again!

April 07, 2022

The experience was smooth and fair. No pressure for sale or products. I would recommend this dealer to a friend. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Devin
Report | Print
Apr 09, 2022 -

Pilson Auto Center responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

Apr 22, 2022 -

Pilson Auto Center responded

Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

March 31, 2022

You feel like family as soon as you walk in the door and they get you in and out in a timely manner would highly recommend them to anyone More

by Ed brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
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Apr 06, 2022 -

Pilson Auto Center responded

Ed Brown, thank you for taking the time to leave us your response to our Staff's outstanding customer service!

Apr 06, 2022 -

Ed brown responded

You are very welcome

March 30, 2022

Customer service exceeded my expectations. I would recommend for future purchases. Kristi was excellent to work with! More

by Nzerrusen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTI GOECKNER
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Apr 06, 2022 -

Pilson Auto Center responded

Nzerrusen, thank you for taking the time to leave us your response to our Staff's outstanding customer service!

Apr 22, 2022 -

Pilson Auto Center responded

Nzerrusen, thank you for your kind review; we are happy to pass along your comments to the team here at Dan Pilson Auto Center Inc!

March 28, 2022

Great interaction with sales (Nicole). She was very attentive to my needs. Excellent experience from start to finish. More

by Mstoneyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Mar 30, 2022 -

Pilson Auto Center responded

Mstoneyd, your comments keep us motivated and working hard for all our guests!

March 17, 2022

Kristy was very friendly and knowledgeable about the vehicle. Everyone at Pilson’s were very accommodating. I would highly recommend them to fit your car needs. I love my Equinox. More

by bleefrench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy Goeckner
Report | Print
Mar 24, 2022 -

Pilson Auto Center responded

Bleefrench, your comments keep us motivated and working hard for all our guests!

February 27, 2022

Excellent service! !! Love working with Pilson. They kept us informed the entire time we were waiting for our new car to arrive and once it did, they got us in and out q More

by jen7833
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry McFarland
Report | Print
Feb 28, 2022 -

Pilson Auto Center responded

Getting a new vehicle is always exciting! It's our goal to keep to provide excellent customer service - everytime! Thanks again and enjoy your new Jeep!

February 27, 2022

They gave respect Courteous. Answered my questions without hesitation. I appreciate the kindness Will recommend them More

by brbfairbanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Goekner
Report | Print
Feb 28, 2022 -

Pilson Auto Center responded

We love hearing reviews like yours! We'll be sure to let Kristi know as well.

February 15, 2022

Very helpful, nice people went the extra mile for me and my wife will recommend. More

by tuffbiker22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave cox
Report | Print
Feb 28, 2022 -

Pilson Auto Center responded

Thanks for the 5 stars and future recommendations! Please let us know if we can do anything more for you or your wife.

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