Pilson Auto Center
Mattoon, IL
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389 Reviews of Pilson Auto Center
I dealt with Steve "Flash" Gordon as my sales rep, and was pleased with all interactions. Steve was quick without being pushy and gave me as honest an answer as possible to any questions I had. The over was pleased with all interactions. Steve was quick without being pushy and gave me as honest an answer as possible to any questions I had. The overall atmosphere of the dealership was pleasant as well, being more of an introvert, I did not feel highly uncomfortable as I normally would when going to a new location and talking to new people. Overall I would definitely give a recommendation to others to use Pilson's if they are looking. More
I’ve been buying, selling, and trading cars for a long time now. I’ve dealt with some bad and some good. I can tell you this dealership is amazing. They went above and beyond to help a veteran and worked time now. I’ve dealt with some bad and some good. I can tell you this dealership is amazing. They went above and beyond to help a veteran and worked magic to get me into a dream car with very reasonable rates on a deal that was difficult to get approved. They are honest and trustworthy above reproach. I will be a lifetime customer there is no doubt. 17 years now in the Marines and I can tell you these guys do business the right way. They truly care about their customers and not about just making a quick buck. Jason was straightforward and worked his tail off in finance for a deal that was a ton of work for next to no profit, and Terry my salesman went above and beyond to make sure I was comfortable every step along the way. If I could give more stars I would. I can say out of all my years dealing with “stealerships”, this was not in anyway that kind of feeling. They treated me like family and that means a lot to a veteran like me. Again if you’re thinking of buying a car here ask for Terry McFarland he made this the best car buying experience I’ve ever had. More
Excellent hospitality, very understanding and a great experience with our purchase. Would recommend this dealership to everyone. Matt Kramer was warm throughout and we truly appreciate Pilson Auto’s coop experience with our purchase. Would recommend this dealership to everyone. Matt Kramer was warm throughout and we truly appreciate Pilson Auto’s cooperation with us till the end. More
Pilson is a very reliable, trustworthy dealership. Kristy Goeckner is a great sales consultant. Professional and friendly. Will buy again from Kristy and Pilsons. Very happy. Goeckner is a great sales consultant. Professional and friendly. Will buy again from Kristy and Pilsons. Very happy. More
Excellent service! Drove right into the shop. Oil change was quick no appointment needed and they washed and vacuumed my car after! Highly recommend them for all vehicle needs! was quick no appointment needed and they washed and vacuumed my car after! Highly recommend them for all vehicle needs! More
Nice clean Dealership. Staff very friendly. Set up an appointment to view the vehicle we were interested in. Some confusion locating it. But it was found. Test drove it. Exactly the vehicle we we looking appointment to view the vehicle we were interested in. Some confusion locating it. But it was found. Test drove it. Exactly the vehicle we we looking for. Our salesman was Chris Miller. He was friendly and courteous. He answered all our questions and within 15 minutes we had a deal we were all satisfied with. I hate the car buying experience but Chris made it all easy. Thanks. Chris. More
My wife and I wereI stalled. Engine would not start. Pilson towed car to Pilsons. Alec Smith and Stephany were so helpful. Alec arranged a loaner car while ours was being repaired Excellent help. We ar Pilson towed car to Pilsons. Alec Smith and Stephany were so helpful. Alec arranged a loaner car while ours was being repaired Excellent help. We are very appreciative More
Pilson auto has been truly a great dealership to deal with. I am so happy to call them my dealership. I have had many problems with my car and have had pilson work on it everytime. They are prompt at get with. I am so happy to call them my dealership. I have had many problems with my car and have had pilson work on it everytime. They are prompt at getting me in to have my car serviced. I am sure that I will claim pilson as my personal dealership and will be bringing my car back again and again for all my service needs. I cant think of one reason why any car owner would take their vehicle anywhere else. They are courteous, helpful, prompt, and respectful to their customers. Great job and applause to their service staff. Thank you Pilson. More
Fast friendly service. They can to my house and aired my tire up and took my Jeep to fix the tire. They brought my Jeep back and took our other car to change the oil. It was nice not to have to leave home t tire up and took my Jeep to fix the tire. They brought my Jeep back and took our other car to change the oil. It was nice not to have to leave home to have this done. We did not have any appointments and this was all completed within 5 hours of calling Pilson’s. Great service. More

