Pinckney Chrysler Dodge Jeep RAM

Honest and Transparent Dan Hall himself made sure that our family's first foray into new car purchase was memorable for all the right reasons. Everyone was not just toleran Dan Hall himself made sure that our family's first foray into new car purchase was memorable for all the right reasons. Everyone was not just tolerant, but welcoming of our little ones running around the dealership, and they went to great extremes (700+ miles away!) to get exACTly the right version we wanted. We are just tickled pink--we drove from over 25 miles away and it was SO worth it! More

Great Service Department. Great Service Department,, Quality work done on time at a fair price. You can trust this dealership ! They follow up on problems as shown and let you Great Service Department,, Quality work done on time at a fair price. You can trust this dealership ! They follow up on problems as shown and let you know what service they recommend next. More

Service As always, great service, friendly people and comfortable waiting area. Have been a long time customer and will certainly buy my next vehicle from thi As always, great service, friendly people and comfortable waiting area. Have been a long time customer and will certainly buy my next vehicle from this dealership More

efficient the service advisors were accommodating and the service technician was efficient. everyone was very friendly. they took good care of me. had a great e the service advisors were accommodating and the service technician was efficient. everyone was very friendly. they took good care of me. had a great experience. More

Service department *** update My tire has been replaced that was giving me trouble and they have compensated me for previous issues! Thank you dodge of Pinckney! I've re *** update My tire has been replaced that was giving me trouble and they have compensated me for previous issues! Thank you dodge of Pinckney! I've reflected this on my rating... I have never had so many problems with a service center than I have this one. On four separate occasions (the only four problems I have come to them for service) I have been sent home claiming that my problems were fixed in my 2014 Dodge Caravan. But in fact my AC/Heat had never been fixed they didn't even open up my vents to check that they solved the issue (this happens two times in one week) the second occasion I had a flat tire and luckily my tires were covered so they "fixed" it next thing you know it's flat again they claim it's not related...😑.. Two days ago I had brought my vehicle into them to fix a flat tire and I leave foolishly thinking they actually fixed it. So on Saturday I decide to take my whole family to a drive in movie 75miles from home, with a newborn baby, and without a spare tire (because the dealership doesn't have to provide a brand new vehicle with a spare tire, which they DID NOT specify during time of purchase) so now we are stuck in Iona overnight with 4 children and a abandoned van at the drive in movie all because YET AGAIN the service department did NOT do what they were supposed to do!!!!!!!!! I come to the dealership every month or two for an oil change and rotation and dump 30-50$ each time (not to mention I drive 40miles to just get to this dealership) and they can't treat me like a loyal customer and just do their job?!????! If it weren't for the promotion I'm apart of I would not waste my time and money here ever again (who knows if they're actually even doing oil changes and rotations) I advise you to not get sucked into this horribly shady and crooked dealership! More

Worth the Drive Wonderful staff, great to work with. We got a great vehicle (1 year old) for an excellent price. The car had very low mileage and was in great condit Wonderful staff, great to work with. We got a great vehicle (1 year old) for an excellent price. The car had very low mileage and was in great condition. We wouldn't have been able to afford a car like this elsewhere. Couldn't be happier! More

Treats you like family We have been customers here for over 15 yrs. Unlike other dealerships we have been to everyone here is friendly and helpful. They have the best pric We have been customers here for over 15 yrs. Unlike other dealerships we have been to everyone here is friendly and helpful. They have the best prices and the best service! I highly recommend them. Our salesperson Eric is great! More

Scammers!!! This dealership, run by Dan Hall, had a car lot under the name of Hall Chrysler Dodger Jeep Ram in Mishawaka, IN, and offered a free tires for life pr This dealership, run by Dan Hall, had a car lot under the name of Hall Chrysler Dodger Jeep Ram in Mishawaka, IN, and offered a free tires for life program (which was the deciding factor for me to purchase my vehicle there). However, they did not honor their program when they moved to Pinckney, even though I have a letter from Hall stating they would! Do not trust them! They are SCAMMERS! More

Bad Service Experience Sold us a used Minivan with warranty and 120-point inspection; within one week A?C and heater made horrible noise; took to service department 4 times, Sold us a used Minivan with warranty and 120-point inspection; within one week A?C and heater made horrible noise; took to service department 4 times, not only were the unable to figure out what the cause of the noise was, when on the hoist they damaged both the driver and passenger doors and had to send it out for paint; also damaged the glove bx and A/C vent in dash at same visit; no fix but they are willing to buy it back for $2,000 less than I paid for it 3 months ago even though it's only been in their shop all that time. What are they thinking? Profit is way more important than customers. The dealer's techs are not trained, don't know what they are doing and the dealer should do the right thing and buy this vehicle back for the full price I paid for it. Do NOT buy anything from this dealer, you cannot trust their inspection or techs and the owner will not do the right thing. More

DO NOT GO HERE I love mopar but this dealership is ran by a bunch of scammers espesially the service department (Robin and the service manager) DO NOT GET WORK DONE I love mopar but this dealership is ran by a bunch of scammers espesially the service department (Robin and the service manager) DO NOT GET WORK DONE HERE! I took my truck in to get my wheel bearing and exhaust manifold done which took over a week and a half to do without a loaner car. And when I get my truck back all seemed well until my reverse camera no longer works and they claim that have no idea why... the following day after getting my truck back I get a phone call saying they FORGOT TO PUT MY DIPSTICK BACK IN and I needed to make another trip out there because they messed up to come get it. So I went back to get my dipstick and my fog light was out so I had them look at that while I was there but they said they couldn't figure it out.... my fog light.... so I went home and on my way home I realized my headlight was out so I had to go back the third day ina row so they can fix my headlight which is NOT burned out and again they said they "couldn't figure it out" mind you this is the service manager telling me this. I don't know needless to say I won't be going back there I'll either be going to brightons or fowlerville for service work. More