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Pine Belt Cadillac
Toms River, NJ
270 Reviews
Our Mission
Pine Belt Automotive is committed to maintaining a level of excellence that will exceed all levels of expectations set by our customers. We look forward to providing you with the finest vehicles and automobile services through adherence to moral and ethical principles. This company was built on fundamental family values and we intend on delivering operational superiority in every aspect of our establishment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 270 reviews
March 21, 2019
WHO EMPLOYEES SHOULD EMULATE!! The professionalism, knowledge, charisma, respect and overall caring for the customer says it all. Alex Santos was a pleasure to meet and an irreplace The professionalism, knowledge, charisma, respect and overall caring for the customer says it all. Alex Santos was a pleasure to meet and an irreplaceable employee! More
by Quintana004
Employees Worked With
February 20, 2019
My experience at Pinenelt Cadillac I was at Pinebelt Cadillac yesterday and purchased a 2015 Escalade I dealt with a gentleman named Alex Santos he was very helpful he wasn’t pushy he I was at Pinebelt Cadillac yesterday and purchased a 2015 Escalade I dealt with a gentleman named Alex Santos he was very helpful he wasn’t pushy he worked with me on the price gave me a fair trade in on my old Escalade and I was very happy and felt very comfortable dealing with him he had a great sense of humor and he took care of business the way a professional should, I would recommend this place and asked for Alex to anyone.... More
by Jamie
Employees Worked With
December 10, 2018
Peace of Mind Joe G sold us our new car with no hassle and BS ! The entire process went smoothly and professionally...a Thanks again Joe G for making our decision s Joe G sold us our new car with no hassle and BS ! The entire process went smoothly and professionally...a Thanks again Joe G for making our decision so easy More
by Larrydee123
Employees Worked With
Sales Joe Gliozzo
October 12, 2018
thay helped my father when no one else would there wonderful alex santos and eddie castillo went out of there to help my father get a car that most fit his buget and needs . thay were the most trust worthey deal alex santos and eddie castillo went out of there to help my father get a car that most fit his buget and needs . thay were the most trust worthey dealership we have ever been to. i will never go to a other dealership ever again. i can not express the graditude i to all the staff . sincerrly paul and chris w.. More
by pjwhappy
October 03, 2018
Always Great The dealership is one of the greatest they go out off there way to make you happy and to get you the best deal from them an also the banks they flight The dealership is one of the greatest they go out off there way to make you happy and to get you the best deal from them an also the banks they flight to get the best loan and rates i brought a 20017 impla and my husband brought a 2016 Ram and Alex Santos filled both cars up with gas, so hit up Alex & Eddie Castillo at belt and tell them Derick sent you.. More
by derick1979
September 07, 2018
NIGHTMARE OF A DEALERSHIP The experience was a nightmare. The so called manager Akram Ali should be fired very unprofessional not even a returned call after calling him 9 times The experience was a nightmare. The so called manager Akram Ali should be fired very unprofessional not even a returned call after calling him 9 times. Car is sitting in my driveway with expired temporally plates. No idea reached out to general motors for help. More
by JOHN
Employees Worked With
July 11, 2018
Wasted hours of time I was able to finally purchase my new car after HOURS of wasted time waiting for other people to be located. My salesman was nice but didn't seem to c I was able to finally purchase my new car after HOURS of wasted time waiting for other people to be located. My salesman was nice but didn't seem to care much while I waited hours to sign paperwork even though I came in with a cash deal and I explained my situation many times that I did NOT want to sit and wait around due to a medical condition. The woman (Sue) who had me sign my paperwork was also not pleasant, not sure if it was due to a long day or what but there were a lot of negative comments thrown around while I was yet again waiting as they entered a HIGHER amount for the vehicle than agreed upon so once again I had to wait for someone else to change it. I LOVE my new car but could and should have had a MUCH better experience with the parties involved. More
by Frsutrating Experience
July 04, 2018
Akram Manager Akram tried to charge me for certification of the car I wanted to buy! I really wish that I could talk to the Cadillac franchise people and le Manager Akram tried to charge me for certification of the car I wanted to buy! I really wish that I could talk to the Cadillac franchise people and let them know what is going on at this dealership! Bad business stay away people unless you want to get your hard earned money taken!!! More
by North Bergen
Employees Worked With
July 01, 2018
Comfortable I went there after I filled out a online credit app. They where very helpful and got me a deal when no one else bothered to help. They made me feel ve I went there after I filled out a online credit app. They where very helpful and got me a deal when no one else bothered to help. They made me feel very relaxed and did all they could to get me into a affordable car. More
by Jojo2908
May 18, 2018
Louis Cerrato Great salesman. Made the entire process pain free. Not pushy not aggressive knew if I was buying I was buying and let me make my decision and be ready Great salesman. Made the entire process pain free. Not pushy not aggressive knew if I was buying I was buying and let me make my decision and be ready. Would recommend to anyone More
by Kmotk1
Employees Worked With
