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Pine Belt Nissan of Toms River
Toms River, NJ
632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful December 28, 2022
I contacted pinebelt nissan in Tom's River a couple times, to buy a new altima and no one wants to do business with me. I guess that they have some kind of personal problem with me. Not professional. times, to buy a new altima and no one wants to do business with me. I guess that they have some kind of personal problem with me. Not professional. More
by keyport622
Employees Worked With
Michael Malafronte
October 21, 2022
We purchased two Nissan Rouges today from Chris Cirillo. It was an very easy and pleasant experience. Chris found us the exact cars and options we requested, kept us within our budget and had most of the do It was an very easy and pleasant experience. Chris found us the exact cars and options we requested, kept us within our budget and had most of the documents and paperwork ready so we didn’t have to spend hours waiting around in the showroom. He sat with us in the cars and set up the Bluetooth and safety options and patiently explained everything to us. The finance manager Evan Winderbaum was also very kind and helpful. We are very happy and satisfied with our purchases! More
by fbruzzio
Employees Worked With
Evan Winderbaum, Chris Cirillo
June 08, 2022
I called to schedule a bulb replacement for my 2017 Nissan Altima because I was told it was difficult to replace and that the entire front bumper needs to be removed. The person on the phone told me th Nissan Altima because I was told it was difficult to replace and that the entire front bumper needs to be removed. The person on the phone told me the bulb can be changed in the express lane for $35 per bulb. As long as I came In before 3:30pm. I reiterated that I heard it was a difficult job, she said she discussed it with a service advisor and again said it Am be handled in the express lane. So I went and arrived just before 3pm. After nearly an 1 1/2 hours I questioned what was going on. The express service writer then told me that is was too big of a job and I would have to schedule an appointment. How could they not know how complicated it is to change a bulb? I own purchased two Subarus from Pine Belt Subaru and have had excellent service. Since this is the same Corporation, Perhaps the Nissan Service department should learn from the Subaru service Department. Very disappointed that I had to waste nearly three hours of my day for a bulb that was not fixed. More
by Randymedwards
Employees Worked With
Did not record the name.
May 24, 2022
Purchased a new 2022 Rouge yesterday for my parents… Didn’t pay a penny over MSRP …… which many other dealers are doing…. Chris in sales and his brother Joe in finance were stellar in every aspect of th Didn’t pay a penny over MSRP …… which many other dealers are doing…. Chris in sales and his brother Joe in finance were stellar in every aspect of their jobs…. They were both the nicest guys and made us feel more than just a customer…. Chris went over every inch of the car with my parents…. Programmed their phones to work with the car…. Everything….. Joe in finance explained everything and there were ZERO gimmicks or added charges…. This is how old fashioned car shopping should be…. Perfect in every aspect…. Pine Belt should be proud to have these brothers as employees…… We have already recommended them to our friends…. Thanks again gentlemen More
by Happy Camper
Employees Worked With
Joe Cirillo, Chris Cirillo
March 10, 2022
Called last week to make an appointment and they said that they do not take appointments. So I arrived 15 minutes after opening at 7:30 AM only to find out that there was over a two hour wait for an oil that they do not take appointments. So I arrived 15 minutes after opening at 7:30 AM only to find out that there was over a two hour wait for an oil change. They charged me $45 plus tax to rent a car for 2 1/2 hours and then to top it off they didn’t even clean my car after the service! Way to go to lose a customer! More
by Agallo
Employees Worked With
Asked for a service manager but Christina said Chris was in a meeting.
January 05, 2022
Had a very pleasant experience and the service I received was excellent. Eileen was very helpful and explained in detail what had to be done. My car was fixed by next day. Very pleased with customer service was excellent. Eileen was very helpful and explained in detail what had to be done. My car was fixed by next day. Very pleased with customer service and maintenance as well. More
by Rainyrain
Employees Worked With
Eileen Cortese
September 24, 2021
My husband and I had the Best experience dealing with Chris Cirillo, salesman, and Evan in finance! They made our transition very smooth, answered all our questions, went above and beyond and we felt the Chris Cirillo, salesman, and Evan in finance! They made our transition very smooth, answered all our questions, went above and beyond and we felt they were very honest with us. This is our new "car" home and we are looking forward to many dealings in the future. More
by Toni Blozen
Employees Worked With
Evan Winderbaum, Chris Cirillo
August 22, 2021
4 1/2 yrs ago pine belt in toms river really impressed me , doing everything possible getting my wife Into a used rogue during a rough time. Tom Hebrew and my salesman who's no longer there were great. That , doing everything possible getting my wife Into a used rogue during a rough time. Tom Hebrew and my salesman who's no longer there were great. That great experience brang me back , now recovering from a rough patch , better credit , better financial situation I was confident we would have another great experience NOT! We went online did two inquires, a rogue and a pathfinder platinum. We were given a quote for our trade and a lease payment we could afford. When we got to the dealership we saw two pathfinders, while we did our test drive they had to look at our trade-in. We came back we like it but didn't love so we wanted to see a platinum , the one we saw was sold, the sales guy said he might have another. Now holding our trade-in hostage he brang an SL model , which we didn't ask for but we entertained it. At this point, we like the car but not the color . They told us a black one was coming in but we had to run the numbers because it would be sold if we waited, such BS now we just wanted to leave. At no time did they pull our credit or ask about our finances, jobs nothing! He comes back with a lease cost of $700 a month! Online gave us a payment of 530 a month. How they came to this payment without our information blows my mind. I left very disappointed and disgusted by the treatment and because of that. I won't return. We now own a 2022 xc60 volvo T5, more expensive car, same trade-in same money down and 36 month lease for $550 a month. Don't understand?! More
by Lost customer
Employees Worked With
Andrew
June 24, 2021
Second time leading through pine belt and it was such a breeze of a process. Jon is the best car salesman I’ve ever worked with, he understood what I wanted and didn’t make me feel pressured to make a deci breeze of a process. Jon is the best car salesman I’ve ever worked with, he understood what I wanted and didn’t make me feel pressured to make a decision. Will be continuing to be a pine belt customer because of him. More
by Blafa
Employees Worked With
Jon Mcshane, Evan Winderbaum
