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Pine Belt Subaru

Lakewood, NJ

4.8
3,519 Reviews
At Pine Belt Subaru, we believe choosing the right vehicle is only part of a great automotive experience. Choosing the right dealership matters just as much. We’re especially proud that our dedication to our customers has been recognized with a DealerRater Consumer Satisfaction Award every year since 2018. That recognition means even more to us because it reflects the experiences our customers have with the people at Pine Belt Subaru every day. Whether you’re looking for the confidence of Subaru Symmetrical All-Wheel Drive, advanced safety technology, versatility for your next adventure, or a quality pre-owned vehicle, our team is here to make your experience easy, transparent, and enjoyable from beginning to end. And at Pine Belt Subaru, getting a great deal is only the beginning. Every vehicle purchase comes with the Pine Belt Promise, a collection of exclusive benefits designed to provide even more value, convenience, and peace of mind throughout your ownership experience. The Pine Belt Promise includes: -Lifetime Engine Warranty on most new and used vehicles -Pine Belt Points that can save you thousands toward future vehicle purchases and service -72-Hour Exchange Program to help ensure you’re completely comfortable with your decision -Pine Belt at Home, allowing you to complete some or all of your purchase from the comfort of your home or office -Complimentary Car Washes for Life -Paintless Dent Repair Benefits -Windshield Chip Repair Benefits -Lost Key Return Service -And so much more! Our commitment continues long after you take your Subaru home. Our sales, service, parts, and customer care teams are here whenever you need us, with the goal of building a relationship that lasts for years and many miles to come. At Pine Belt Subaru, the best deal isn’t just the one you get today. It’s the value you continue to receive for years to come. Experience the Pine Belt Difference. https://www.pinebeltsubaru.com/why-choose-pine-belt/
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1021 Route 88

Lakewood, NJ

08701

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Showing 3,519 reviews

October 27, 2011

My wife and i went out looking for another vehicle and not finding it stopped by pine belt sabaru to check out their lot. We met gil who was very friendly and helpful without being pushy and helped us get More

by gtx4719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil
Oct 27, 2011 -

Pine Belt Subaru responded

Thank you for taking the time to review your experience here at Pine Belt Subaru! My name is Joe Pagano and I handle customer service for Pine Belt. There is nothing better than hearing how happy you are with your experience here at the dealership, and with Gil! Gil will be ecstatic to hear your comments and I’m sure he will look forward to seeing you at Pine Belt again soon. Do not hesitate to contact me directly at CustomerService@PineBeltCars.com with anything else I can help you with in the future.

October 27, 2011

I searched all over New Jersey and New York for the best price I could get on a 2011 Subaru Forester. I got the best price from Pine Belt and nobody could even come close to the price. The employees were More

by isb6481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mailot
Oct 27, 2011 -

Pine Belt Subaru responded

isb6481, Thanks so much for your great review of Pine Belt Subaru! We always try to give our customers the best value on their new vehicle, and it is fantastic to hear that you got a great deal on your new Forester! We hope you are enjoying your new Subaru, and we look forward to seeing you back at Pine Belt for service and maintenance! Should you ever need anything, please don’t hesitate to contact us at CustomerService@PineBeltCars.com! All the best!

June 22, 2011

Ron is a gentleman, no pressure,makes you feel at home and comfortable..a pleasure to know and work with..honest and truthful..demonstrates solid work ethics and values.. Matt is also a pleasure to dea More

by jafried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sikkema, Matt,Jerry,Roy
Jul 13, 2011 -

Pine Belt Subaru responded

Jafried, My name is Joe and I handle customer service at Pine Belt. Thank you so much for taking the time to provide some feedback about your time at our Subaru location, both with our sales team and our service team. We are committed to providing all of our customers with excellent customer service, and I am so happy to hear that Ron, Matt, Jerry, Roy and the rest of the team here takes wonderful care of you. Please know that I will absolutely share your comments with them. Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. All the best!

June 20, 2011

DEALING WITH PINE BELT SUBARU WAS A VERY PLEASANT,FRIENDLY EXPERIENCE. MATT MAZZA WORKED WITH ME,AND UNDERSTOOD MY NEEDS AND CONCERNS. HE SEEMED TO KNOW WHERE I NEEDED TO BE IN TERMS OF More

by JARB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT MAZZA, Matt Mazza
Jun 21, 2011 -

Pine Belt Subaru responded

JARB, Wow! Thank you so much for all of your wonderful words aboutyour experience at Pine Belt Subaru! I am so happy to hear that we are a dealership you can count on, and that Matt was so helpful to you. We look forward to continuing a relationship with you and hope you enjoy your new vehicle for many years. Should you ever need anything, please feel free to contact me, Joe Pagano - customer service manager here, at CustomerService@pinebeltcars.com, and I would be more than happy to help. Thanks again!

June 16, 2011

Service was excellent and staff was friendly. I went in with a concern about the hood and the air conditioning and both of these issues were addressed and fixed. More

by Susan Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Furamato, Dennis ?
Jun 17, 2011 -

Pine Belt Subaru responded

Susan, My name is Joe Pagano and I handle customer service at Pine Belt. I want to thank you so very much for all of your compliments about Pine Belt Subaru. I am very happy to hear that the service staff was friendly and your Subaru was well taken care of! Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. All the best!

June 13, 2011

Peter (the service manager) is always accommodating and polite, as well as knowledgeable about my car. He is always available and helpful regarding any issues that arise with my vehicle. My mechanic, (Er More

by Anita Belkin-Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Furmato
Jun 14, 2011 -

Pine Belt Subaru responded

Anita, My name is Joe Pagano and I handle customer service at Pine Belt. Thank you so much for all of your feedback about your experiences servicing your vehicle here at Pine Belt Subaru! Peter, Rudy, and Eric are wonderful and I am so glad to hear that you can count on them and trust them with your Subaru. I will absolutely share your comments with them and the rest of my team. Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com All the best!

April 02, 2011

loved dave charlesworth would recommed him to anyone. It was a very laid back easy going no one was pushy. Went to purchase a used car walk out with a brand new one well worth every pennie. He answered ever More

by lizardprincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave charlesworth
Apr 27, 2011 -

Pine Belt Subaru responded

Lizardprincess, Thanks so much for all of your kind words about your experience here at Pine Belt Subaru. My name is Joe Pagano and I handle customer service at Pine Belt. I am very happy to hear that Dave was so helpful to you, and that you would recommend him to your family and friends. Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com All the best!

February 24, 2011

Was interested in a 2011 pre-owned car, car was listed for $23915, they changed the price, increased by almost $2k, per the salesman because it was "certified pre-owned", yet they advertised it as certifi More

by JSY1221
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mazza and several others
May 12, 2011 -

Pine Belt Subaru responded

JSY1221, Thank you for taking the time to review Pine Belt Subaru. My name is Joe Pagano and I handle customer service here at Pine Belt. I want to apologize for your negative experience when purchasing your certified preowned vehicle. Here at Pine Belt, we are committed to creating a positive experience for our customers, being upfront and honest, and ensuring that our customers are well taken care of from the moment they step into our showroom until long after they purchase their vehicle from us. Your experience, feedback, and your honesty will help us make improvements for the better of the dealership. I apologize again for your experience, and if there is ever anything we can do for you, now or in the future, please don’t hesitate to contact me directly at CustomerService@PineBeltCars.com All the best

January 17, 2011

This was my first visit to Pine Belt and the experience I had has expelled all those ugly rumors and horror stories that I've heard in the past (about any and all dealers). John handled us with the utmost r More

by pattiee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mastropassqua, Chris Sullivan
Feb 24, 2012 -

Pine Belt Subaru responded

Pattiee1, Thank you so much for taking the time to write this review. I’m so happy that you ignored all the ugly rumors and had a pleasurable experience with Pine Belt Subaru. If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com.

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