Pinehurst Toyota

Got Stuck! I bought a 2014 carolla back in a September 2014. When I got back from the test drive, I told the salesman that I liked it but my credit was in poor s I bought a 2014 carolla back in a September 2014. When I got back from the test drive, I told the salesman that I liked it but my credit was in poor standing! We worked out a deal, where I was guaranteed by 3 please there that Toyota Finance was a go, and worked out a price and rate. When the salesman told me to drive it on home, that the deal was set, I specifically ask again, "Are you sure that this is a go with my credit?" Again I was told yes, that the deal was done and were were set! It was late when I left there, so I had to come back the next day to do some paperwork. Once again on paperwork, we made a deal, set up our package, signed and shook on it! Well.... A few days later, I received a call from the salesman telling me that I needed to come in. He said that they just needed to straighten a little paperwork, and that they would fill the gas tank. When I got there, the salesman took the car to fill it as I went to handle the paperwork. Come to find out, I was turned down by Toyota Finance, and that they had me financed with someone else, with a lot higher interest rate, and that I was not eligible for the package that we agreed on! I was no longer even eligible for the Military Discount! (After 5 days and almost 1000 miles!) I knew I was screwed, because it was either pay the interest, or pay the same thing in mileage and use of the vehicle! They knew that we needed a vehicle that was good on gas because of the 30 mile commute to work every day, and that we were looking to save because my wife and I together have a total of 6 kids! Every time I get in the car I think about it, and it angers me! I pretty much for hustled! Also! I am still receiving letters, where they went to so many finance agencies, run my credit so many times and was denied! I have received well over 10 letters! In other words, if you have bad credit, and want to make it worse, just head right on up to Pinehurst Toyota! They'll be GLAD to help you out there! I even had to schedule an appointment to get it cleaned up, and when I got it back, my 6 year old could have done a better job than their cleaning crew! More

Great deal on a new car Won't waste much time, but would like to share with others considering buying a new car. Offered 3K+ more than other dealers for my trade and saved m Won't waste much time, but would like to share with others considering buying a new car. Offered 3K+ more than other dealers for my trade and saved me over 2K on the price of our new car over the same car at other dealers. Easy, no haggle buy. More

GREAT DEAL ON A GREAT CAR... HASSLE-FREE Negotiating for a new car at some other dealerships can be about as much fun as a root canal. Pinehurst Toyota is a refreshing exception. I got an i Negotiating for a new car at some other dealerships can be about as much fun as a root canal. Pinehurst Toyota is a refreshing exception. I got an internet deal that was real...and really good. The process was smooth and professional, throughout. It concluded in delivery of the exact 2014.5 Toyota Camry XLE Hybrid that I'd specified. Most of my interaction was with Charlie Mitts (Internet) and Robbie Person (Sales), both a distinct pleasure to work with, but that description applies to everyone I met at Pinehurst Toyota. Of course a great deal is nothing unless the car is a winner. Consumer Reports gave the Camry Hybrid the highest marks of any car in its class, and it's easy to see why. The car is awesome and has exceeded all my (high) expectations. As an engineer-geek-pilot who worked in aerospace I feel like wearing a Captain's hat when behind the wheel. The icing on the cake is that I'll be saving over $1000 each year on gas (though it has lots of zoom), giving the Hybrid a lower net cost of ownership. My kind of car, my kind of dealership. More

Repairs done at Pinehurst Toyota I had to have some pretty expensive repairs done on my 2005 330 Lexus SUV. Everyone was very pleasant, very helpful. I was given a "loaner Toyota Co I had to have some pretty expensive repairs done on my 2005 330 Lexus SUV. Everyone was very pleasant, very helpful. I was given a "loaner Toyota Corolla" at no expense to me, while two days of work was being done. The ONL:Y reason I checked good and not great for the price is that I have NO idea what this kind of work and repair should cost or would have cost at Johnson Lexus in Raleigh. It was very expensive but my guess is that it would have been as much or more at a Lexus dealership. As long as I had to have this repair done, I was happy with Pinehurst Toyota Service Dept.! Ellen M. Jordan Pinehurst, NC More

We were very pleased with the service. My husband and I were in town for a job interview. After the interview we decided to checkout the dealership for my mother who was looking to purchase a new car. We w were in town for a job interview. After the interview we decided to checkout the dealership for my mother who was looking to purchase a new car. We were met with such friendly service. We contacted my mother and advised her to fill out an online finance app. Long story short my mother who lives 3 hours away was able to come back and pick up her new car. More

We wanted a Toyota Rav4 with our preferred color and options. The vehicle we desired was unavailable in our local area. At this point, we were not given an option to order a vehicle suiting our needs. T options. The vehicle we desired was unavailable in our local area. At this point, we were not given an option to order a vehicle suiting our needs. This was when we got in touch with Rachael. Rachael was our only point of contact at PineHurst Toyota during the process. She advised us to order the vehicle directly from Toyota. Although initially apprehensive about ordering directly, Rachael was upfront with everything and put us at ease through the whole deal. The promptness in returning our emails and phone calls provided a good deal of comfort with the long distance purchase. Her patience in resolving all of our queries is very much appreciated! We were provided with a competitive pricing for the new vehicle and an average trade in value. Upon arrival at PineHurst to take delivery of our vehicle, we were greeted with friendly and respectful staff. We met with Tim Dunne who was in charge of the delivery of the vehicle. He made us feel comfortable as he went through all of the paper work providing us with the needed explanations. Finally, Tim patiently went over a lot of details of the vehicle and made sure we get familiar with the specifics. Excellent buying experience overall .. highly recommend! More