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Pinkerton Chevrolet

Salem, VA

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12 Reviews

925 North Electric Rd

Salem, VA

24153

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12 Reviews of Pinkerton Chevrolet

July 26, 2023

Paul Divers was great to work with. He answered every question I had and negotiated a fair deal for everyone. The paperwork with buying a car can be painful but the whole team at Pinker More

by Dustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Divers
April 29, 2023

Our sales man was Paul Divers, and after 3 full days negotiations he was able to get to a price we were extremely happy with and we walked away with a 2021 Chevy 2500 with only 17k miles!! I couldn't More

by Ciera Nikole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Divers
April 05, 2023

Thanks to an awesome service department. Having transmission issues last week en route to New Jersey. Got me in and checked for error codes. Could have easily sent me down the road Being a f More

by Jackatsb@gmail.com
Recommend Dealer
Yes
Employees Worked With
The entire service lane helped me one way or another. Great
March 23, 2023

Amazing customer service and overall pleasant experience buying a used truck from Pinkerton. Would definitely recommend going to Pinkerton for all your automotive needs. Mario and Matt were fantastic to dea More

by Foxridgefarmva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams and Matt Brink
April 19, 2022

The service department has taken 6 days just to give me options on fixing my car which is idling rough. Also, I have to call them every time to try to get information. They haven't called me once in 6 da More

by Ferguson1988
Customer Service
Recommend Dealer
No
Employees Worked With
Ramsey
October 24, 2021

Jessie was so easy to work with. We really didn't go to buy anything, only look and she showed us a truck and after explaining all the features and test driving, we came home with a 2021 Silverado. Awesom More

by Carolyn C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
July 10, 2021

Very poor customer service! Melissa was more interested in her cell phone than the customer’s needs. I would give a zero star if possible. More

by Joe
Customer Service
Recommend Dealer
No
Employees Worked With
Melissa
July 06, 2021

Outstanding customer service and easy to work with. Salesperson James was great and the general manager Matt Brink is a good guy too. I bought a used truck there and I would definitely go back because More

by West L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James salesperson, Matt the general manager and Steve the business manager
July 06, 2021

Don’t trust advertised prices thinking you have room to negotiate. Sitting in the salesperson office waiting to negotiate when salesman walks in, declares the price of the car had gone up ten thousand doll More

by demcee55
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names
December 22, 2020

This is my 3rd vehicle i have bought from Pinkerton Chevrolet , i went in to get service for my 2015 chevy and decided to upgrade Ralph helped me againge has always been a very dwar friend to me , ther More

by John W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt ,service dept, Steve McDaniel , and Ralph Barret
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