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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,526 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,526 reviews

December 24, 2025

It's always a great experience when Eddie is there. . very professional and understanding. Knows what is needed with our vehicle. Waiting area is very clean. More

by Devona Tsosie
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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December 20, 2025

Very prompt & professional. Answered all my questions & assured everything was completed properly. The service was completed in a timely manner. More

by ochrolv3
Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten
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December 20, 2025

I purchased a new vehicle from you and didn't receive what I paid for Overpromised More

by CzvezdaBgd
Recommend Dealer
No
Employees Worked With
Blain
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December 17, 2025

Pleasant and work completed before time I was told Was pleasantly surprised that they provided me with a free car wash not expected at all More

by sptpdad
Recommend Dealer
Yes
Employees Worked With
Wes Auer he was excellent
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Dec 23, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with us! It's wonderful that we were able to complete your work ahead of schedule - we know how valuable your time is. We're also thrilled that you appreciated the complimentary car wash service. These little touches are our way of showing appreciation for choosing Pinnacle Nissan for your automotive needs. Your satisfaction means everything to us, and we look forward to serving you again in the future.

December 16, 2025

Adrian was great, got my car running in tip top shape again. It's a government vehicle so Adrian had to do a lot of back and forth with my office to get the work approved and he was very patient and help More

by Rachel.n.turner
Recommend Dealer
Yes
Employees Worked With
Adrian
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Dec 23, 2025 -

Pinnacle Nissan responded

We are utterly delighted to hear about your positive experience with our service team. It sounds like your vehicle is back to performing at its best, which is exactly what we strive for with every repair. We understand that working with government vehicle approvals can involve additional steps and coordination, and we're pleased to know that our team member handled the process with patience and provided helpful assistance throughout. Your feedback about the thorough communication with your office means a great deal to us. Thank you for trusting Pinnacle Nissan with your vehicle's care.

December 14, 2025

Slimeball dealership. They refused to give me their best price unless I came to the dealership. Other local dealerships didn't play this game. Pinnacle Nissan lost my busi More

by MJ
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Cameron Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Pinnacle Nissan responded

We are disappointed to hear that you feel this way about your experience. We understand your frustration and are sorry that our policies didn't meet your expectations. We value transparency in our customer interactions and want to ensure every potential customer feels comfortable with our sales process. Your feedback helps us understand how we can better serve our community. We would appreciate the opportunity to discuss your concerns further and learn from your experience. Please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780 so we can address this matter directly.

December 14, 2025

It's easy and quick to get a hold of my service advisor. I can get an appointment within a day or two and the service that is performed is done very well and quickly. And they help to keep me up on the main More

by hblake3
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Dec 22, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about being able to quickly connect with your service advisor and secure appointments promptly means a great deal to us. It's wonderful to know that the quality and speed of our service work has met your expectations. We're especially pleased that our proactive approach to maintenance reminders has been helpful in keeping your vehicle in excellent condition. Your trust in us for your automotive needs is truly appreciated, and we look forward to continuing to provide you with the reliable service experience you deserve.

December 12, 2025

Shasta set up the appt. and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant chan More

by JERRY
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 18, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Shasta made scheduling your appointment so smooth and that Jordan provided such excellent service during your visit. It's great to know that he took the time to check your vehicle thoroughly and recommended the coolant and oil changes along with your transmission fluid service. We understand how valuable your time is, so we're pleased that we could complete all your maintenance needs efficiently in just two and a half hours. Your satisfaction with our team's attention to detail and comprehensive care means everything to us at Pinnacle Nissan. We look forward to continuing to provide you with quality service for all your vehicle's needs.

December 12, 2025

Shasta set up the appt. and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant chan More

by JERRY
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Dec 18, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Shasta made scheduling your appointment so smooth and that Jordan provided such excellent service during your visit. It's great to know that he took the time to check your vehicle thoroughly and recommended the coolant and oil changes along with your transmission fluid service. We understand how valuable your time is, so we're pleased that we could complete all your maintenance needs efficiently in just two and a half hours. Your satisfaction with our team's attention to detail and comprehensive care means everything to us at Pinnacle Nissan. We look forward to continuing to provide you with quality service for all your vehicle's needs.

December 12, 2025

Sam and Matt were very professional and provide all the information requested. Both are an excellent asset to Pinnale Nissan More

by jdrowland6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Pinnacle Nissan responded

We are elated to hear about your positive experience with our team members. Your feedback highlighting their professionalism and thoroughness in providing all the requested information truly means a lot to us. Having knowledgeable staff members who serve as valuable assets to our organization is something we take great pride in. Thank you for taking the time to share your experience.

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