Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,317 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,317 reviews

May 10, 2025

This was my first visit and had no issues with service and my advisor was very professional. More

by RAIDERBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Report | Print
May 10, 2025

The work was done quickly and efficiently. Drop off and pick up was also quick and easy. More

by richeray17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025

Excellent at every step Dan and his crew are incredible at their jobs. I was extremely impressed with start to finish! More

by Azhondadoc
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
May 09, 2025

I’ve been coming to Pinnacle Nissan Service Center for years. Joey is a great service manager. If you come to him with your needs he will always do his best to help! Dan is a great service advisor & does More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey & Dan
Report | Print
May 08, 2025

Wes was great and helped with issues on the car, thanks for all support from your end More

by vishalevoor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
May 09, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Wes provided you with excellent support. Our team is always here to help, and your feedback means a lot to us!

May 08, 2025

Love it. Great people, great service, location is close to my house. Enjoy it all More

by hotlooking_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales pplzle
Report | Print
May 09, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you’re enjoying our service and location. Our team works hard to create a great experience, and your feedback means a lot to us. We look forward to seeing you again soon!

May 03, 2025

Great appointment. A few inspections were completed during my oil change appointment and a report was received with recommendations for upcoming maintenance. The appo More

by DESCOM0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad you found the inspections helpful and appreciate your patience during the appointment. Your feedback is invaluable as we strive to improve our services. Looking forward to keeping your vehicle in top shape!

May 02, 2025

Salesman was excellent. Very accommodating and low key. Cash offer was accepted pretty quickly by management. Finance guy was surly and obviously unhappy that I did not p More

by anitamcfarland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez *****
Report | Print
May 05, 2025 -

Pinnacle Nissan responded

Thanks for your feedback, Anita! We're glad to hear you had a great experience with our salesman and found a car you love. We appreciate your comments about the finance team and will work on improving that aspect. Your satisfaction is important to us!

May 01, 2025

Service dept was very accommodating to an unusual request about a dead battery. Quick and efficient and pleasant. More

by ERNIERICHARD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Pinnacle Nissan responded

Thank you for the positive feedback! We’re glad to hear our service department was able to accommodate your request and provide a quick, efficient, and pleasant experience. We appreciate your business and look forward to helping you again!

May 01, 2025

Great service! Dan is the best service advisor...got my car in the next and back home with within hours! More

by ADRIENNENEMETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
May 02, 2025 -

Pinnacle Nissan responded

Thank you for the great review! We're so glad to hear that Dan provided excellent service and got your car back to you quickly. We truly appreciate your feedback and look forward to assisting you again!

1
2
...
132