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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,492 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,492 reviews

November 07, 2025

Greeted promptly, Dan was not pushy to have any additional work done. Service done in a timely manner. More

by sjlakics
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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November 07, 2025

Greeted promptly, Dan was not pushy to have any additional work done. Service done in a timely manner. More

by sjlakics
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Report | Print
November 07, 2025

Greeted promptly, Dan was not pushy to have any additional work done. Service done in a timely manner. More

by sjlakics
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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November 07, 2025

Always great to work with for my car service They go above and beyond to make sure my ride is like brand new More

by Bmwbowl
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 13, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your wonderful experience with our service team. It means so much to know that we consistently provide excellent care for your vehicle and that our team's dedication to going the extra mile makes such a positive difference. We truly value your continued trust in us and look forward to providing you with the same outstanding service for all your future automotive needs.

November 05, 2025

It was a pleasure to work with Darrin. He was very helpful and professional. Darrin got me in and out in 1 1/2 hours and either a washed car! More

by JOCROWDEN
Recommend Dealer
Yes
Employees Worked With
Darrin
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Nov 11, 2025 -

Pinnacle Nissan responded

Thank you immensely for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that your visit was such a pleasure and that you found our team member to be helpful and professional throughout the process. It's fantastic to know that we were able to efficiently handle everything for you in just an hour and a half, and that you left with a clean car as well. Your positive feedback means so much to us, and we truly appreciate you choosing our dealership for your automotive needs. We look forward to continuing to provide you with the same excellent service in the future.

November 05, 2025

Salesman was friendly knowledgeable and treated me like a guest. Recommend Graham to anyone looking for a good vehicle. More

by lylefels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graham Geddes;
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Nov 11, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your positive experience with us! It sounds like you received exactly the kind of welcoming and knowledgeable service that every customer deserves. We're delighted that you felt treated as a valued guest throughout your visit. Thank you for taking the time to share your wonderful feedback with us.

November 04, 2025

Bought a lot of cars. This was Nicest group of genuine, non pushy professionals I've dealt with yet. Awesome car buying experience. I drove 8 hours to come to THIS dealers More

by taraleehuf
Recommend Dealer
Yes
Employees Worked With
Nic
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Nov 10, 2025 -

Pinnacle Nissan responded

We are grateful for taking the time to share your wonderful experience with us. It means so much to hear that our team provided you with genuine, professional service without any pressure during your visit. We understand that purchasing a vehicle is an important decision, and we're honored that you chose to drive 8 hours to visit us for your car buying needs. Your recognition of our team's authentic approach and professionalism truly makes our day. We're thrilled that we could provide you with such a positive experience. Thank you for choosing us and for sharing your feedback with others.

November 04, 2025

The service was great, everyone was nice and it the wait wasn’t too bad! More

by Shaunte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Nov 11, 2025 -

Pinnacle Nissan responded

We are pleased to hear that you had such a positive experience with us, Shaunte! Your feedback about our team being welcoming and the reasonable wait time truly means a lot to us. We strive to provide excellent service while respecting your valuable time, and it sounds like we hit the mark during your visit. Thank you for taking the time to share your experience - reviews like yours help us know we're on the right track in serving our customers well.

November 03, 2025

I returned 3 times after apparently fix the issue, charged me $2400 I've gone back because the issue in my car still not fixed, the last 2 time that I went back I had to pay 600 and 700 more, and now More

by LARMANDO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Pinnacle Nissan responded

We value your input and understand your frustration. This is not the experience we want any customer to have. We would appreciate the opportunity to review your service history and work toward a resolution. Please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780 so we can discuss your specific situation and determine the best path forward to address your concerns.

November 02, 2025

Great experience, straightforward and quick. We were in and out in 3 hours. We will be back. More

by ZENAALEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan and Alex
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Nov 07, 2025 -

Pinnacle Nissan responded

Thank you immensely for sharing your positive experience with us! We are delighted to hear that your visit was straightforward and efficient. It means so much to know that we were able to make your time with us productive, getting you taken care of within three hours. Your feedback about the smooth process truly makes our day. We look forward to welcoming you back to Pinnacle Nissan and providing you with the same excellent service in the future.

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