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Pinnacle Nissan
Scottsdale, AZ
1,613 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,613 reviews
Verified Customer
March 11, 2026
My service provider, Adrian was awesome. He was professional and knowledgeable. He was also very helpful. He set up a rental car so I wouldn't have to wait for my car to be finished. Adrian He was professional and knowledgeable. He was also very helpful. He set up a rental car so I wouldn't have to wait for my car to be finished. Adrian and his associate, Dan, made everything easy for me. More
by BERLYNN1
Employees Worked With
Adrian and Dan. They both deserve 5 stars.
March 11, 2026
The best service ever! ! Wes was amazing!! Above and beyond the call of service!!! Would recommend to everyone!!! ! Wes was amazing!! Above and beyond the call of service!!! Would recommend to everyone!!! More
by karokestr
Employees Worked With
March 10, 2026
I am very disappointed in Pinnacle Nissan’s response to fulfilling their contract and every time I call to ask when they are gonna complete it I get no response if this is your way of customer service, I w fulfilling their contract and every time I call to ask when they are gonna complete it I get no response if this is your way of customer service, I will never recommend or use you again More
by BUDDYGARYHALL
Employees Worked With
March 08, 2026
We bought my daughter’s used car from you one month ago in February. We brought it in yesterday because it has been stalling on her (as in the middle of intersections!!) The service technicians were unhelp in February. We brought it in yesterday because it has been stalling on her (as in the middle of intersections!!) The service technicians were unhelpful and dismissive. While we did not get the extended warranty, after only 1 month, it should still be covered for some tech service, as we were told “to just bring it in if you have any issues”. It feels like you got it off the lot and don’t care anymore. They told her the diagnostics would take awhile and it would cost $240/hour just to LOOK at it! Now my daughter is in a car with an unclear issue and it is unsafe. More
by kajeffers
Employees Worked With
Max
March 08, 2026
Mark and Moses stood out for there excellent work and for making the process smooth. Appreciated David as well for making the numbers work. They worked with us on price without making it a hassle. Made purch making the process smooth. Appreciated David as well for making the numbers work. They worked with us on price without making it a hassle. Made purchasing a car easy. Beyond thankful for that. More
by RSCHNAUTZ
Employees Worked With
Mark, David and Moses. Mark and David were fantastic with the sales part of the transaction and Moses was excellent in Finance.
March 08, 2026
Super excellent trabjo,super professional ,siempre estuvieron en communication y information de todo lo k estaba pasando 🙏❤️ estuvieron en communication y information de todo lo k estaba pasando 🙏❤️ More
by ISMARYCENTELLES
Employees Worked With
