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Pinnacle Nissan
Scottsdale, AZ
1,589 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,589 reviews
February 23, 2026
A brake vibration was noticeable on the very first test drive. Although the staff were polite and the issue was eventually fixed, it required multiple extra trips and time off work because it wasn’t addres drive. Although the staff were polite and the issue was eventually fixed, it required multiple extra trips and time off work because it wasn’t addressed during my initial visit. I also had to pay $370 for a second key fob and the truck wasn’t delivered with a full tank. My trade-in was valued using “fair” KBB even though I felt it was in good condition, probably could have negotiated more, which I wish I had after the key fob. Overall, the team was courteous, but the post-sale experience required more effort and cost than expected. More
by anthony.rombouts
Verified CustomerEmployees Worked With
Moses in sales, Wes in service
February 23, 2026
Jack and Jackson were great. They were very helpful gave us all the information that we needed and helped expedient the process. They were very helpful gave us all the information that we needed and helped expedient the process. More
by OTEKA539
Employees Worked With
February 18, 2026
Friendly and thorough services. Prices Were fair. Used for many years. Am happy with service Prices Were fair. Used for many years. Am happy with service More
by Bcovall
Employees Worked With
February 15, 2026
They work with you you tell them what you wanna be at and they will try to match it or beat it. Four cars in a year and a half. I’ll continue doing business. they will try to match it or beat it. Four cars in a year and a half. I’ll continue doing business. More
by odayali46
Employees Worked With
Jackson
February 15, 2026
I took my 2016 Juke in for a wellness check. Westin completed the inspection, changed the oil, checked the air pressure in the spare, washed the car, gave me a verbal summary of status and set m Westin completed the inspection, changed the oil, checked the air pressure in the spare, washed the car, gave me a verbal summary of status and set me up for the next maintenance check. More
by Kmillerpmp
Employees Worked With
Westin Auer
