Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,465 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,465 reviews

October 13, 2025

Always professional and explanatory of the car needs. Customer service focus absolutely first to address concerns and questions about vehicle maintenance. More

by ymdrive55
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
October 11, 2025

I had an appointment scheduled and the work was done promptly.. I will continue to have my service work done by them. More

by GENRICHPHARMACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Racine
Report | Print
October 11, 2025

This was my first visit west was kind and friendly good guy my service was great. My car was very happy thanks again west for your hospitality. I will definitely be back Don More

by DONALDWEBBER6122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : West
Report | Print
October 10, 2025

Everyone at the dealership service department is very professional. They had the part ordered that I needed the next day and was done also the next day More

by Shariham72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2025 -

Pinnacle Nissan responded

Thank you immensely for sharing your positive experience with our service department. We are delighted to hear that our team demonstrated professionalism throughout your visit.

October 08, 2025

They made it easy to buy out my lease when I lived in another state More

by suzanne80920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine and Matt
Report | Print
Oct 09, 2025 -

Pinnacle Nissan responded

We are overjoyed to hear that we could simplify the lease buyout process for you, even while you were living out of state. Making vehicle transactions convenient and accessible for our customers, regardless of location, is something we take great pride in.

October 03, 2025

The best dealership & service dept around. . They are always very accommodating. Thank you Pinnacle Nissan. More

by sshimp51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William “Billy” Ferrari “service advisor
Report | Print
Oct 08, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear that you consider us the best dealership and service department in the area. Your recognition of our team's accommodating approach means everything to us.

October 03, 2025

Jackson and both Matt’s were patience and kind to my little one Ava and I while purchasing my new car! More

by VALERIEH417
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson, Matt’s
Report | Print
Oct 08, 2025 -

Pinnacle Nissan responded

We are thrilled to hear about your wonderful experience with our team. It sounds like Jackson and both team members named Matt provided exceptional care and attention during your car purchase process.

October 02, 2025

The service department went out of their way to get me back on the road without any hesitation and I couldn’t be more grateful. More

by MATTHEW.PURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Ferreri
Report | Print
Oct 08, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your positive experience with our service team. It's wonderful to know that our staff made every effort to help you get back on the road quickly and without delay.

October 02, 2025

Brought car in because hood lifters failed…. . Waited in waiting room for 2hrs for someone to come and tell me what it would cost and how long it would take….I finally went to repair desk and th More

by P1378B
Recommend Dealer
Yes
Employees Worked With
Who is Cameron Fisher?
Report | Print
Oct 08, 2025 -

Pinnacle Nissan responded

We acknowledge your feedback regarding your recent service visit for the hood lifter repair. We understand your frustration with the extended wait time in our waiting room without receiving updates about the assessment and additional items that were discovered during the inspection.

October 01, 2025

Eddie Fernandez was an amazing service advisor. Friendly and knowledgeable on my truck. Was able to fix everything More

by MIGUELCER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with our service team! It sounds like you received exceptional care for your truck, and we're thrilled that you found our service advisor to be both welcoming and well-informed about your vehicle's needs.

1
2
...
147