Pinnacle Nissan
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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When I walk into a service department, I really value working with a consultant who has a strong understanding of the vehicle. I appreciate the mechanic’s work and I’m grateful for the inspection and the working with a consultant who has a strong understanding of the vehicle. I appreciate the mechanic’s work and I’m grateful for the inspection and the video - those were helpful. I do have some questions, though. I’d like reassurance that there wasn’t any unnecessary upselling involved, and I would have appreciated written confirmation that the specific items I requested were clearly communicated to and addressed by the mechanic, rather than just a general acknowledgment of completed work. This has been a recurring experience for me across several Berkshire Hathaway dealerships, so I’m sharing this feedback in hopes it can help improve communication and alignment going forward. More
Excellent service, fast and friendly. 100% recommended. Eddy was great helping me with everything. Thank you! 100% recommended. Eddy was great helping me with everything. Thank you! More
The service on the car was good and on time. Mike was very helpful and kept me informed. Carson was very professional and answered all of my questions. Mike was very helpful and kept me informed. Carson was very professional and answered all of my questions. More
I was very disappointed with my salesman and the dealership itself I purchased this vehicle online without seeing the vehicle and when it was delivered to me the vehicle was not detailed was very di dealership itself I purchased this vehicle online without seeing the vehicle and when it was delivered to me the vehicle was not detailed was very dirty so unprofessional and I have tried calling to speak with a manager and they just put me off without any response so very disappointing and not good customer service at all More
He was arrogant, combative and had poor customer relations skills. Call me, John Van Velzer, 602 390-5010, and I will fill you in on the details. relations skills. Call me, John Van Velzer, 602 390-5010, and I will fill you in on the details. More
The entire experience was made easier by Wes and the clear communication about when I could expect my vehicle to be ready, as well as providing a rental car during the time that my car was in the shop. clear communication about when I could expect my vehicle to be ready, as well as providing a rental car during the time that my car was in the shop. More
Charles was very helpful and provided me with a lot of great information about the car but he did not share with me a $400 cost. Robert was very good at his job as a sales manager, but was unable to remov great information about the car but he did not share with me a $400 cost. Robert was very good at his job as a sales manager, but was unable to remove the $400 fee. More



