Buying a car is probably one of my least favorite ways to spend an evening, but it was made even worse by the treatment we received at Pinnacle Nissan. We tested the car and the sales rep was very courteous, albeit not as knowledgeable of the car as we were. While the first offer he showed us was $300 per month MORE than we originally told him we wanted to spend, the reason for the one star review is because of the sales manager, Jared Templeton. We decided the deal was not going to work and asked for the keys back to my car that we were considering trading in. Our sales rep came back with another offer, not our keys. We firmly asked for our keys so we could leave. Jared came over instead with an offer and we again asked for our keys. He handed them over and my husband turned to me to ask if those looked correct because I had just added a new keychain. I said yes, and Jared said, “you don’t even know what car she’s trading in?” with a smirk on his face. I was appalled and we immediately left. I cannot believe that they not only withheld the keys to OUR VEHICLE, but that he also had the nerve to say something so rude to potential customers. Don’t EVER go to this dealership unless you want to be screwed over or treated poorly.