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Pinnacle Nissan
Scottsdale, AZ
1,360 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,360 reviews
July 02, 2025
My family and I have purchased 3 Nissan vehicles from Pinnacle Nissan and have received the best service and kindness from all of the staff. We won't shop anywhere else for a car, truck or SUV. Thank you Pinnacle Nissan and have received the best service and kindness from all of the staff. We won't shop anywhere else for a car, truck or SUV. Thank you! More
by ngenet
Verified CustomerEmployees Worked With
Moses M in Sales and Allen in Service, Steph in Finance
July 02, 2025
Bought an Infiniti QX60 from the Nissan dealership and had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it thro had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it through Nissan I lost most of the benefits. The vehicle had 28 miles. Mgmt never reached out during the time I owned the car which was 30 days given they knew this vehicle had operating issues. No one from mgmt called saying how is the vehicle. Once the sale was complete you are no longer a valued customer. The vehicle had 28 miles and issues from the very start given the car had defects. Matt Duffy stated they fully inspected the vehicle but missed key important safety factors like sensors that were manufacturer defect. Never could get them fixed after owning the car for one month. We kept this vehicle for one month and went to another dealership to buy a new QX60 given Scottsdale infinity (mgmt) was willing to trade the vehicle back(with Matt Duffy help) that had 400 miles, two weeks old for $8,000 less. Each dealership pointed the blame of this situation on each other. Any logical consumer would question selling a car back with 400 miles for thousands less. These two connected Scottsdale dealerships customers need to avoid at all cost and take your business anywhere else in Arizona. More
by Joshuavinkemeier
Employees Worked With
Matt Duffy
July 01, 2025
The service department has been so incredibly helpful and I am grateful that they have let me drive their loaner car while they are trying to figure out what’s wrong with my car. If I ever have enough money I am grateful that they have let me drive their loaner car while they are trying to figure out what’s wrong with my car. If I ever have enough money I will definitely purchase a vehicle from Pinnacle Nissan More
by pamelarichard86
Employees Worked With
June 28, 2025
Edie was my service manager and he did an excellent job of pointing out needed service on my vehicle—thanks of pointing out needed service on my vehicle—thanks More
by pmurph43
Employees Worked With
June 28, 2025
The service department was very courteous and went above and beyond the basics. As such, they found a problem during their safety inspection that probably would not have been noticed until months later. and beyond the basics. As such, they found a problem during their safety inspection that probably would not have been noticed until months later. More
by rlboldizar
Employees Worked With
Danny Thomas
June 27, 2025
This dealer ship is a top class dealership from their service rep to mechanics, I have nothing but good to say thus far. service rep to mechanics, I have nothing but good to say thus far. More
by thelion_paw
June 26, 2025
EDDIE, the service person that I work with was absolutely awesome. It was a part that we had to wait for for about two months, but he kept me informed as to the progress that we were making ongoing and I. Re awesome. It was a part that we had to wait for for about two months, but he kept me informed as to the progress that we were making ongoing and I. Really appreciated that. Thank you so much. I love Nissan Services was great..? 👏🏻👏🏻 More
by MARLEYNAPLES01
Employees Worked With
Eddie in service.
