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Pinnacle Nissan

Scottsdale, AZ

4.6
1,666 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,666 reviews

June 25, 2026

The sales guy Gabriel was nice and helpful. Moses was nice AB’s helpful. He explained everything to us about the vehicle and what’s included.Everyone was friendly. More

by stalalele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses and Gabriel
Jun 25, 2026 -

Pinnacle Nissan responded

We are excited to hear that your experience with our team was such a positive one! It is wonderful to know that Gabriel and Moses made a great impression by being friendly, helpful, and thorough in walking you through everything about your vehicle. That kind of attentive, genuine service is exactly what we strive to provide every customer who walks through our doors. Thank you for taking the time to share your kind words with us. We truly appreciate your feedback, and we hope to have the pleasure of serving you again in the future at Pinnacle Nissan!

June 24, 2026

great people in all departments, our 4 th altima from pinnacle nissan, best service dept. in arizona period... More

by SUEPANCARO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Pinnacle Nissan responded

We are delighted to hear that you have had such a wonderful experience with us across multiple visits! Purchasing your fourth Altima from Pinnacle Nissan is a true testament to the trust you have placed in our team, and we are incredibly grateful for your continued loyalty. It means a great deal to know that our people and our service department have consistently met your expectations. Thank you for taking the time to share such kind words. Customers like you are the reason we strive to deliver the best experience possible, and we look forward to continuing to serve you for many years to come!

June 21, 2026

Fast and easy process. Got approved in minutes Various options Huge selection of Nissan sentras More

by OZZY2023
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 23, 2026 -

Pinnacle Nissan responded

We are overjoyed to hear about your experience with us! A fast, easy process with quick approval and a wide selection to choose from is exactly what we strive to provide for every customer who walks through our doors. It means a great deal to know that we were able to deliver on that. Thank you for taking the time to share your feedback, OZZY2023. We hope you are loving your new Nissan Sentra, and we look forward to being your trusted dealership for many years to come!

June 21, 2026

This was the best car buying experience that I have ever had. Eddie, Isaiah and Mosses were the best team there is in the business!!! More

by T1SUN1426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie, Isaiah, Moses
Jun 23, 2026 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! It means a great deal to hear that your car buying experience was the best you have ever had. Eddie, Isaiah, and Moses truly represent the kind of dedicated, knowledgeable team we strive to build, and we are so glad their efforts made such a positive impression on you. We appreciate you taking the time to share your experience, and we look forward to being your trusted resource for all your future automotive needs. Welcome to the Pinnacle Nissan family!

June 17, 2026

They had a great deal on a car, and I was happy to catch it More

by dyburris
Recommend Dealer
Yes
Jun 17, 2026 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you found a great deal and were able to take advantage of it. Moments like these are exactly what we strive for — connecting our customers with the right vehicle at the right value. We hope you are enjoying your new car and look forward to serving you again in the future!

June 04, 2026

Connor is the salesperson that assisted me along with the finance manager they were both very personable and extremely knowledgeable and helpful throughout the entire process. More

by red2confusd
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Fisher
Jun 09, 2026 -

Pinnacle Nissan responded

We are thrilled to hear about your positive experience with our team. It's wonderful to know that Connor and our finance manager provided you with the personable, knowledgeable, and helpful service that reflects our commitment to excellence. Your feedback about their expertise and support throughout the entire process truly means a lot to us at Pinnacle Nissan. We're grateful for customers like you who take the time to recognize our team's dedication to making your automotive experience exceptional.

June 03, 2026

Battery died less than 100 miles after purchasing was told they couldn't help only that they'd 'love to sell me one'. Then was threatened by Blaine saying if I didn't bring in a 2nd key for my trade in ( More

by ALEXANDERMERCHANT24
Recommend Dealer
No
Employees Worked With
Cameron Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Fisher
Jun 05, 2026 -

Pinnacle Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding your vehicle, trade-in process, and follow-up communication. We strive to provide clear expectations, fair treatment, and timely access to all purchase documentation, and it is concerning to hear that this was not your experience. We appreciate you taking the time to share your feedback, as it helps us review and improve our overall sales and service process. We would like the opportunity to review your concerns further and work toward a resolution. Please contact Travis Lee, our Customer Relations Representative, at 480-556-8693 or Tlee04@vtaig.com.

June 03, 2026

The dealership was okay, deal was alright. It took 4 phone calls 2 emaild and a visit to get my paperwork 4 days after buying the car which did not include the car fax that i was told I would More

by DAEMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron Fisher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Pinnacle Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding paperwork delays and the tire warning light. We strive to ensure all documentation is provided promptly at the time of purchase and that any vehicle concerns are addressed quickly and thoroughly. We appreciate you taking the time to share your feedback, as it helps us review and improve our overall sales and service process. Please contact Travis Lee, our Customer Relations Representative, at 480-556-8693 or Tlee04@vtaig.com.

June 03, 2026

Ahmed El-Desouky was very helpful—a kind and respectful man. The staff, in general, were good. More

by MOHAMMEDIRAQ2007
Recommend Dealer
Yes
Jun 03, 2026 -

Pinnacle Nissan responded

We are thrilled to hear about your positive experience with us. It's wonderful to know that Ahmed provided you with helpful, kind, and respectful service, and that our staff made a good impression overall. Your feedback means a great deal to us and reinforces our commitment to delivering excellent customer service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

June 02, 2026

I am very pleased with Pinnacle Nissan, Cameron was very professional and courteous. Jack was very friendly as well. Moses made the financial part very pleasant. I would definitely recommend Pinnacle Nissan More

by LEOROD440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Slayer and Moses Monclova
Jun 03, 2026 -

Pinnacle Nissan responded

We are overjoyed to hear about your wonderful experience at Pinnacle Nissan! It's truly heartwarming to know that Cameron's professionalism and courtesy, along with Jack's friendly approach, made such a positive impression on you. We take great pride in having team members who genuinely care about providing exceptional service to every customer. Your kind words about Moses making the financial process pleasant mean so much to us. We understand that purchasing a vehicle can sometimes feel overwhelming, so knowing that our team made each step of your journey smooth and enjoyable validates our commitment to authentic, professional service. Thank you for taking the time to share your experience and for recommending us to your friends - it truly means the world to us.

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