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Pinnacle Nissan
Scottsdale, AZ
1,520 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,520 reviews
December 14, 2025
It's easy and quick to get a hold of my service advisor. I can get an appointment within a day or two and the service that is performed is done very well and quickly. And they help to keep me up on the main I can get an appointment within a day or two and the service that is performed is done very well and quickly. And they help to keep me up on the maintenance that needs to be performed on my car so that I don't miss maintenance that need to be done. More
by hblake3
Verified CustomerEmployees Worked With
Dan Thomas
December 12, 2025
Shasta set up the appt. and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant chan and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant changed and also an oil change. Was very pleased to have it all done in about 2 and one half hrs. More
by JERRY
Employees Worked With
Jordan
December 12, 2025
Shasta set up the appt. and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant chan and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant changed and also an oil change. Was very pleased to have it all done in about 2 and one half hrs. More
by JERRY
Employees Worked With
Jordan
December 12, 2025
Sam and Matt were very professional and provide all the information requested. Both are an excellent asset to Pinnale Nissan information requested. Both are an excellent asset to Pinnale Nissan More
by jdrowland6
Employees Worked With
December 11, 2025
Everyone is so polite and laid back. Laid back employees tell me they're treated well and not constantly micromanaged by upper management. Something far too common in dealerships. Laid back employees tell me they're treated well and not constantly micromanaged by upper management. Something far too common in dealerships. More
by Taylor
Employees Worked With
Eddie
December 09, 2025
Found the vehicle that we wanted easily, got exactly what we wanted We liked the whole process we wanted We liked the whole process More
by markatwood50
December 09, 2025
I needed some recall work done on my 2020 Altima that I use while I’m staying in Scottsdale. I set the appointment 3 weeks ago from Denver and everything went very smooth. Got me in, fixed the issue and use while I’m staying in Scottsdale. I set the appointment 3 weeks ago from Denver and everything went very smooth. Got me in, fixed the issue and took care of some overdue maintenance issues as well. Finished the job in a few hours. A Big shoutout to Darren for being honest and easy to work with. I’d also really appreciate the mechanic sending me video footage of the inspection. Great service department all the way around. More
by INFO@MILEHIGHDRIVERTRAINING.COM
December 09, 2025
Excellent service support from Jordan. Timely, informative and an overall excellent experience. Definitely will be back. Timely, informative and an overall excellent experience. Definitely will be back. More
by butch14
December 09, 2025
Gave me a accurate report of what needed to be done on my car. Will return for completion of the work when I have time. Jordan kept me fully informed. car. Will return for completion of the work when I have time. Jordan kept me fully informed. More
by butch14
Employees Worked With
Jordan
