Pinnacle Nissan

Nicolas was awesome! !! I called about a truck you had & sales manager and Nicolas both worked with me to match what another dealer had offered for the same truck. No pres !! I called about a truck you had & sales manager and Nicolas both worked with me to match what another dealer had offered for the same truck. No pressure just open and honest communication to make a deal happen. Very happy & will keep you in mind when it’s time to replace my wife’s car…. More

My first time purchasing a vehicle remotely and it was amazing. Felipe and Nicolas were very friendly and helpful. They kept in touch and me updated throughout the process. Would definitely work with th amazing. Felipe and Nicolas were very friendly and helpful. They kept in touch and me updated throughout the process. Would definitely work with them again. Im Excited for my new truck! More

This is my second vehicle I’ve bought with Nic’s help. He makes the process fairly easy and painless. Thanks so much for your help!! He makes the process fairly easy and painless. Thanks so much for your help!! More

Reggie P at pinnacle is awesome. Helped our daughter get great car at great price highly recommended! Helped our daughter get great car at great price highly recommended! More

This was the weirdest experience I have ever had buying a car. The salesman spent a huge portion of the time flirting with me. The use of the word "flirting" is generous and probably a massive understatement car. The salesman spent a huge portion of the time flirting with me. The use of the word "flirting" is generous and probably a massive understatement. I am sure that part of his goal was to get me to buy a car, but seriously this is fist and only time I've been told I was "sexy" while negotiating car prices. It was weird. The actual sales tactic was pitiful. I spent four hours discussing prices with lover boy and his manager who were trying to play good cop bad cop (and failing horribly). Of course good cop continued to tell me how beautiful I was every time I asked him a question he didn't want to answer. The sales tactic here is 100% to wear you down with lame offers and promises that they will never make good on, while also distracting from real issues by appealing to your ego. After I finally left, lover boy called me on my way home to say that we could be friends. He thinks that we really hit it off and would love to come visit me on the weekends. He wanted me to call him when I got home because he was worried about me driving all alone. Overall a weird experience. If every car on the planet was instantly vaporised EXCEPT for the cars at Pinnacle Nissan, I would think about thinking about going back. But honestly in that situation I could also just buy bicycle. I don't recommend the dealership, and don't recommend going in alone if you are a woman. More

I highly recommend buying a brand new car from Dennis. He provided exceptional customer service and made the car-buying process seamless. I'm thrilled with my purchase. Thank you, Dennis, for making my ca He provided exceptional customer service and made the car-buying process seamless. I'm thrilled with my purchase. Thank you, Dennis, for making my car-buying experience a positive one. More

Reggie did a great job with my car. The process after negotiation was quick and easy. Would buy a truck here again! The process after negotiation was quick and easy. Would buy a truck here again! More

If I could give a dealership negative stars, I would. Please avoid this dealership. Major FAIL........I purchased a BMW from this dealership in late Oct. Upon bringing the car home, I discovered several Please avoid this dealership. Major FAIL........I purchased a BMW from this dealership in late Oct. Upon bringing the car home, I discovered several issues. First, it had a cracked rim for which I was told I shouldn't be driving on it by wheel specialist...Next, there was a seatbelt malfunction error that could not be corrected.... and last and worst of all, a ripped passenger seat. The leather was completely unstitched where the back of the seat meets the butt end. Since I live alone, it was not noticeable but once I had someone sit in it, later the same day I bought the car, they discovered it and brought it to my attention. The dealership claimed to inspect the car prior to selling it, but if they did, how could they miss this stuff?...makes me wonder what else they missed and what else I'll uncover in the coming months. I was even told by their current sales manager that he would have never sold the car in this condition. So, this is at least the only thing we agreed upon. Anyway, I had been dealing with the General Manager (GM) at the time, who instructed me to deal directly with him via his cell or office phone. He promised to make these things right......he fixed all the issues except for the seat. According to him, the leather was back ordered, and I was told multiple times that I would be notified when it arrived......well 6 months later, I find out that this GM is no longer there, and new management won't agree to fix the seat. Since they claim there is no documentation in their system of any of this.......even though I have a string of text message and pictures from the previous GM, they won't honor them as official documentation. What Pinnacle Nissan doesn't understand is that the previous GM is working for your dealership, your brand. Your brand suffers when promises are made by employees (past or present) and you don't follow through......and I haven't even mentioned the issues I had with the paperwork for the car. I had to resign 3 different contract versions because there were warranties and other services included , that I never agreed to...I understand that some of this does fall on me. I can't say I accept no responsibility for any of this. I need to be better at taking time to review all parts of a contract better before signature.......I also should have inspected the car more thoroughly or had a mechanic look it over prior to buying.....bottom line is I should have not put this much trust in this dealership to be honest and do the right thing. I purchase cars almost every 12-18 months. If you treat me fairly, I am more than willing to be a lifelong customer. Now, every time I get asked for car recommendations by friends or work colleagues (and this happens all the time), I have a negative story I'll share with them. All I asked, was for them to finish what was promised to me. How am I supposed to know that the GM at that time had not documented anything? He gave me his word....I guess that doesn't mean anything anymore. More

I recently purchased a Kia Soul from Reggie and I can’t say enough about his amazing customer service and attention to detail. He got me exactly what I wanted and without hassle. I highly recommend coming say enough about his amazing customer service and attention to detail. He got me exactly what I wanted and without hassle. I highly recommend coming in to see him if you’re thinking about buying a new vehicle. You won’t be sorry !! More

This dealership, along with Reggie are the best! Easy process, professional, ready to help. Please come and see Reggie! Easy process, professional, ready to help. Please come and see Reggie! More