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Pinnacle Nissan
Scottsdale, AZ
1,577 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,577 reviews
March 15, 2019
Allow for Time The service is first rate and they will accommodate on appointments. If you stay/wait it can take a while even for routine items. Plan accordingly. The service is first rate and they will accommodate on appointments. If you stay/wait it can take a while even for routine items. Plan accordingly. More
by Norm13
Employees Worked With
Cameron Norlin, Andre Burchette, Illyah Boris
March 08, 2019
Mitch's professional/positive support sealed it! Mitch knew what I was looking for and helped make it work. Mitch was awesome very friendly and professional. He was not pushy and works with you. Than Mitch knew what I was looking for and helped make it work. Mitch was awesome very friendly and professional. He was not pushy and works with you. Thanks Mitch!! Finance Department Ricky - was very unprofessional, unfriendly when inquiring extra charges would not explain...shady and demeaning. If not for horrible experience in finance I would recommend Nissan Pinnacle. Maybe different finance staff person. More
by kkit
Employees Worked With
Scott - Sales. Ricky Colter - Finance. Brian "Finance Manager"., Mark Bova, Mitch Heims, Sean Osugi
February 23, 2019
My first experience was great. Received a complimentary oil change and rotated my tires and gave me a tutorial as to how to use some of the technology in my new car. All very frien Received a complimentary oil change and rotated my tires and gave me a tutorial as to how to use some of the technology in my new car. All very friendly, quick, and patient. I would recommend this dealership.; More
by pat123
Employees Worked With
Noel Estrada
February 18, 2019
Positive car buying experience! I gave them a budget and they stuck as close to it as they could while getting me what I wanted. They also entertained my 3 kids while did paperwork a I gave them a budget and they stuck as close to it as they could while getting me what I wanted. They also entertained my 3 kids while did paperwork and finalized the deal. They have earned my continued business in the future ! More
by sam_middleton81
Employees Worked With
Isahas Ortega, Samantha and Andrew Johnson
February 15, 2019
Pleasant experience and competent employees. I enjoyed the negotiating for the vehicle purchased and the effort of the Pinnacle employees namely Mark Bova and Mitch Heims. Great experience at Pin I enjoyed the negotiating for the vehicle purchased and the effort of the Pinnacle employees namely Mark Bova and Mitch Heims. Great experience at Pinnacle NIssan and would recommend them to anyone. More
by Louisiana Bob
Employees Worked With
Mark Bova, Mitch Heims
February 14, 2019
Excellent Customer Service Joey Dianda was fabulous. He took great care of my car during the service appointment that I had. Thank you very much also for getting me a car that Joey Dianda was fabulous. He took great care of my car during the service appointment that I had. Thank you very much also for getting me a car that I could use for the day. More
by salo
Employees Worked With
Joey Dianda
February 11, 2019
Awesome Mitch was awesome and so was Mike. They are no pushy and work with you. I would recommend them to any one looking to buy a vehicle. Mitch was awesome and so was Mike. They are no pushy and work with you. I would recommend them to any one looking to buy a vehicle. More
by lquinton
Employees Worked With
Mark Bova, Mitch Heims
January 15, 2019
Great experience at Pinnacle Nissan Kudos to James Botos for being a very good sales person! He was very helpful and very friendly. The fact that he did not give us any type of pressur Kudos to James Botos for being a very good sales person! He was very helpful and very friendly. The fact that he did not give us any type of pressure to purchase and provided us updates while my wife and I were still shopping other vehicles. It was a very tough decision, but James gave us some great options to consider and we finally came back and purchased a new 2019 Armada. Thank you to James and Pinnacle Nissan! One additional shout to Roger Wales as well! Roger was very helpful and informative when it came to all the financing options! Thank you Roger! More
by Lennyj2
Employees Worked With
Roger Wales, Andrew Johnson and Mark Bova, James Botos
January 03, 2019
Rogue Purchase Mr. Walter Dolan dealt with our purchase of a 2019 Rogue. He was very personalized in his service and he truly made the sale as convenient as possible Mr. Walter Dolan dealt with our purchase of a 2019 Rogue. He was very personalized in his service and he truly made the sale as convenient as possible. I highly recommend this location and Mr. Dolan personally. More
by AVS
Employees Worked With
Walter Dolan, Cameron Norlin
December 31, 2018
New Murano Great experience! Mitch was superb. My experience was fast and friendly. Mitch understood my needs and matched it with the perfect vehicle. Highly Great experience! Mitch was superb. My experience was fast and friendly. Mitch understood my needs and matched it with the perfect vehicle. Highly recommend Mitch and the dealership. More
by Kmh855AZ
Employees Worked With
Mitch Heims
