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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

January 04, 2026

Average customer service. Over-priced service. Ridiculous service charges. Enough said. This is yet another example. More

by Clarkaz
Recommend Dealer
No
Employees Worked With
Dan
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January 04, 2026

First time there, seems ok for a dealership had water and coffee for the customers waiting for their cars More

by CAREFREEDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear your first visit felt comfortable and that the waiting area made the time more pleasant. Our team aims to create a welcoming environment where guests can relax while their vehicle is being cared for. Thanks for stopping by—we appreciate you giving us a try.

January 03, 2026

Honest and will get my business for the next car No haggling need, more than a fair price. More

by MARKDANDERSEN
Recommend Dealer
Yes
Employees Worked With
Master Sam Golden
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Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the experience felt straightforward, fair, and comfortable. Our team is committed to being transparent and making the process simple so guests can feel confident in their decisions. We truly appreciate the trust and look forward to being here whenever the next opportunity comes along.

January 03, 2026

Very nice, upfront and helpful Very good experience with knowledgeable sales people and helpful and friendly finance and professional support staff, More

by BERLINS
Recommend Dealer
Yes
Employees Worked With
Max and Nick
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Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the experience felt upfront, helpful, and positive throughout. Our team aims to be knowledgeable, friendly, and professional so each visit feels comfortable and well supported. Thank you for taking the time to share your experience with us.

January 02, 2026

Five stars for our experience with Jonathan Silversmith and Pinnacle Nissan. Jonathan was excellent to work with - he listened well, provided excellent customer service, and ultimately helped us get to a d More

by jnassise
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Silversmith
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Apr 20, 2026 -

Pinnacle Nissan responded

We appreciate the kind feedback and are glad to hear the experience felt respectful, informative, and collaborative. Our team is focused on listening closely, providing clear guidance, and working with good intentions to create outcomes guests feel confident about. Thank you for the recommendation and for choosing to work with us.

January 01, 2026

Service was prompt and friendly. And reasonably priced. Real experts and I'll be returning with my other cars. More

by DAN@PASSECONSULTING.COM
Recommend Dealer
Yes
Employees Worked With
Eddie and Joey
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Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the service felt prompt, friendly, and fairly priced. Our team takes pride in providing knowledgeable care that makes guests feel confident and well supported. We appreciate the trust and look forward to assisting with all your vehicles in the future.

January 01, 2026

Caring, Honest , Informed, Hard working, all the things a service center should be. I will always ask for Darren when I call for service. More

by rossp5448
Recommend Dealer
Yes
Employees Worked With
Darren
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Apr 20, 2026 -

Pinnacle Nissan responded

We appreciate the thoughtful feedback and are glad to hear the service experience reflected care, honesty, and clear communication. Our team is committed to working hard and staying well informed so every visit feels supportive and dependable. Thank you for choosing us—we truly value the continued trust.

December 29, 2025

Positive, accommodating. All questions answered. Nice people to work with and not as stressful a s I thought it would be. More

by AZSTEVE45
Recommend Dealer
Yes
Employees Worked With
David Head & Mark V.
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Apr 20, 2026 -

Pinnacle Nissan responded

We’re glad to hear the experience felt positive and accommodating, with everything clearly addressed along the way. Our team strives to answer questions with care and create an environment that feels welcoming and manageable from start to finish. Thank you for sharing your experience—we truly appreciate the opportunity to assist.

December 29, 2025

Thank you for the job it was excellent. Thank you Eddie Fernandez and Miguel. Thanks again! More

by EKMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Fernandez
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Apr 20, 2026 -

Pinnacle Nissan responded

We appreciate you taking the time to share your feedback and are glad to hear the work met your expectations. Our team strives to provide attentive, professional service and ensure every visit feels worthwhile. Thank you for choosing us and for the kind recognition shared.

December 28, 2025

Excellent customer service! From the moment I walked into the lot, I was treated fairly and with respect. More

by alanbwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2026 -

Pinnacle Nissan responded

We’re grateful for the kind feedback and are glad to hear you felt treated with fairness and respect from the very start. Our team is committed to creating a welcoming, professional environment where guests feel valued throughout the entire process. Thank you for choosing us and sharing your experience.

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