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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

December 14, 2025

It's easy and quick to get a hold of my service advisor. I can get an appointment within a day or two and the service that is performed is done very well and quickly. And they help to keep me up on the main More

by hblake3
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Dec 22, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about being able to quickly connect with your service advisor and secure appointments promptly means a great deal to us. It's wonderful to know that the quality and speed of our service work has met your expectations. We're especially pleased that our proactive approach to maintenance reminders has been helpful in keeping your vehicle in excellent condition. Your trust in us for your automotive needs is truly appreciated, and we look forward to continuing to provide you with the reliable service experience you deserve.

December 12, 2025

Shasta set up the appt. and Jordan was the one that took care of me at the dealership went in to get the transmission fluid changed. He advised me I was due for coolant chan More

by JERRY
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 18, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Shasta made scheduling your appointment so smooth and that Jordan provided such excellent service during your visit. It's great to know that he took the time to check your vehicle thoroughly and recommended the coolant and oil changes along with your transmission fluid service. We understand how valuable your time is, so we're pleased that we could complete all your maintenance needs efficiently in just two and a half hours. Your satisfaction with our team's attention to detail and comprehensive care means everything to us at Pinnacle Nissan. We look forward to continuing to provide you with quality service for all your vehicle's needs.

December 12, 2025

Sam and Matt were very professional and provide all the information requested. Both are an excellent asset to Pinnale Nissan More

by jdrowland6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2025 -

Pinnacle Nissan responded

We are elated to hear about your positive experience with our team members. Your feedback highlighting their professionalism and thoroughness in providing all the requested information truly means a lot to us. Having knowledgeable staff members who serve as valuable assets to our organization is something we take great pride in. Thank you for taking the time to share your experience.

December 11, 2025

Callen was a the perfect salesmen and would highly recommend him Kind patient knowledgeable personable More

by MRKDQ
Recommend Dealer
Yes
Employees Worked With
Callen
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Dec 17, 2025 -

Pinnacle Nissan responded

We are thrilled to hear about your outstanding experience with our team. Your kind words about having such an exceptional salesperson really mean a lot to us. We're delighted that you found our team member to be patient, knowledgeable, and personable throughout your visit. It's wonderful to know that the service you received exceeded your expectations and that you would recommend working with us to others. Thank you for taking the time to share your positive feedback.

December 11, 2025

Everyone is so polite and laid back. Laid back employees tell me they're treated well and not constantly micromanaged by upper management. Something far too common in dealerships. More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Eddie
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Dec 17, 2025 -

Pinnacle Nissan responded

We are honored to hear about your positive experience with our team. Your observation about our courteous and relaxed staff truly means a lot to us. We believe that when our employees feel valued and trusted, it creates a welcoming environment that benefits everyone who visits our dealership. It sounds like you experienced exactly the kind of comfortable, pressure-free atmosphere we strive to maintain. We appreciate you taking the time to share your thoughts about our approach to customer service and team culture.

December 09, 2025

I needed some recall work done on my 2020 Altima that I use while I’m staying in Scottsdale. I set the appointment 3 weeks ago from Denver and everything went very smooth. Got me in, fixed the issue and More

by INFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
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Dec 16, 2025 -

Pinnacle Nissan responded

We are overjoyed to hear about your excellent experience with your Altima's recall work and maintenance. It's wonderful that scheduling your appointment from Denver worked seamlessly and that we could accommodate your needs while you're staying in Scottsdale. We're thrilled that Darren provided you with honest and straightforward service - that's exactly the kind of genuine care we strive for with every customer. The video footage from the inspection is a great way to keep you informed about your vehicle's condition, and we're glad our service team could complete everything efficiently within just a few hours. Your positive feedback about our service department truly means the world to us at Pinnacle Nissan.

December 09, 2025

Excellent service support from Jordan. Timely, informative and an overall excellent experience. Definitely will be back. More

by butch14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Von Hatten
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Dec 16, 2025 -

Pinnacle Nissan responded

We are grateful for your wonderful feedback about the outstanding service you received. It's fantastic to hear that your experience was both prompt and informative, and that you felt truly well-cared for throughout your visit. Knowing that you had such a positive experience and are planning to return means the world to us. We look forward to continuing to provide you with the same level of excellence in the future.

December 09, 2025

Gave me a accurate report of what needed to be done on my car. Will return for completion of the work when I have time. Jordan kept me fully informed. More

by butch14
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 15, 2025 -

Pinnacle Nissan responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you received a thorough and precise assessment of your vehicle's needs. We understand how important it is to have clear information about necessary repairs so you can plan accordingly. Your recognition of our team member's communication throughout the process means a great deal to us. We look forward to welcoming you back when you're ready to complete the recommended work, and we'll be here to provide the same level of detailed service and transparent updates.

December 09, 2025

Found the vehicle that we wanted easily, got exactly what we wanted We liked the whole process More

by markatwood50
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Fisher
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Dec 16, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear that you found the vehicle you were looking for so easily and that the entire experience met your expectations. It's wonderful to know that we were able to deliver exactly what you wanted and that you enjoyed working with us throughout the process. Your satisfaction with your new vehicle and our service means everything to us at Pinnacle Nissan. Thank you for choosing us for your automotive needs and for taking the time to share your positive experience.

December 08, 2025

Adrian was excellent. I don't think it is right that I have to pay $460 for a transmission and brake flush and then $53 on top of those service charges to dispose of the f More

by Neumannlr80
Recommend Dealer
Yes
Employees Worked With
Adrian in service - he was very good, the service just took to long.
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Dec 11, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We're pleased to hear that Adrian provided excellent service during your visit. Your feedback regarding the service pricing and timing is valuable to us, and we understand your concerns about the disposal fees and the length of time required for your transmission and brake flush services. We appreciate you choosing Pinnacle Nissan for your vehicle maintenance needs and value your honest feedback about all aspects of your service experience.

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