Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,673 reviews

December 04, 2025

Excellent all around service. Customer service and communication was exceptional Very professional and made sure to keep me updated throughout the process. More

by KYLERSHAY
Recommend Dealer
Yes
Employees Worked With
Billy
Print
Dec 09, 2025 -

Pinnacle Nissan responded

Your positive feedback means the world to us! We're thrilled that you experienced outstanding service from start to finish. It's wonderful to hear that our team's commitment to clear communication and professionalism made such a positive impression. Keeping our customers informed every step of the way is something we take great pride in, and we're so glad it enhanced your experience with us. Thank you for taking the time to share your thoughts - it truly helps us continue delivering the quality service that matters most to our valued customers like yourself.

December 03, 2025

I dealt with Darren and he was very accommodating and explained everything that needed to be done to my vehicle. More

by Sandy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren was excellent
Print
Dec 08, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with our team, Sandy! It's wonderful to know that you received such helpful and thorough service. Having someone who takes the time to clearly walk you through everything needed for your vehicle makes all the difference. We truly appreciate you taking the time to share your feedback about the accommodating service you received. Your experience reflects exactly what we strive to provide every customer.

December 01, 2025

All three associates mentioned provided outstanding customer service. Their professional demeanor made the purchase process easy and stress free! More

by cmsgt66
Recommend Dealer
Yes
Employees Worked With
Carson &Nick in Sales, and Austin Sanchez in Finance
Print
Dec 22, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're thrilled that our team's professional approach made your vehicle purchase easy and stress-free. Your recognition means so much to us at Pinnacle Nissan.

November 26, 2025

Wes was professional kept us informed provided the service that we needed great experience. Fun More

by DANESSEX
Recommend Dealer
Yes
Employees Worked With
Wes
Print
Dec 22, 2025 -

Pinnacle Nissan responded

Thank you for the wonderful feedback! We're thrilled that Wes provided professional service and kept you well-informed. It's great to hear you had such a positive experience with us. We look forward to serving you again at Pinnacle Nissan.

November 24, 2025

Excellent Excellent dealership, amazing service and a very good salesman Very good purchasing experience at pinnacle More

by Mustang buyer
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Fisher
Print
Dec 12, 2025 -

Pinnacle Nissan responded

Thank you for the wonderful feedback! We're thrilled you had an excellent experience with our team and salesperson at Pinnacle Nissan. Your review means a lot to us and inspires us to continue providing exceptional service.

November 23, 2025

I experienced great customer service, full transparency, an accurate diagnosis & fast repairs. Dan in the service department made me feel like I was in good hand from start to finish. More

by KIRK_WAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Print
Dec 12, 2025 -

Pinnacle Nissan responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our service team. Dan and our entire service department work hard to provide excellent customer service, transparency, and efficient repairs. We appreciate you taking the time to share your experience with Pinnacle Nissan!

November 20, 2025

80k mile check with oil change and service engine soon light which was an air filter - everything was explained well and done quickly More

by AMYDAWN1000
Recommend Dealer
Yes
Employees Worked With
Billy Barry Jordan
Print
Dec 02, 2025 -

Pinnacle Nissan responded

We sincerely value your feedback about your recent 80,000-mile service experience. It's wonderful to hear that our team provided clear explanations for the maintenance work and quickly resolved the service engine light issue with the air filter replacement. Your positive experience with both the oil change and comprehensive service check means a great deal to us at Pinnacle Nissan. We're committed to delivering efficient service while keeping our customers well-informed throughout the process.

November 16, 2025

Excellent service. Very friendly, very knowledgeable very professional. We couldn't be happier with our experience and of course our vehicle. :) More

by taylorpcampbell26
Recommend Dealer
Yes
Employees Worked With
David Head & Sam
Print
Nov 25, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. We appreciate you taking the time to share your experience, and we're grateful to have earned your trust at Pinnacle Nissan.

November 15, 2025

I love Pinnacle Nissan. They have great customer service and they are courteous and professional. Thank you. More

by angelvette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Fiereri
Print
Nov 24, 2025 -

Pinnacle Nissan responded

We are utterly delighted to hear about your positive experience with our team. Your kind words about our customer service mean so much to us. Thank you for choosing Pinnacle Nissan and for sharing your wonderful feedback.

Nov 24, 2025 -

angelvette1 responded

You're most welcome. I tell anyone I know that is looking to buy and automobile to visit PINNACLE NISSAN first because they won't be disappointed. I have only had positive dealings with your dealership. Thank you!!!

November 15, 2025

Liked the discounted coupon they sent me for an oil change. Appreciate the complimentary multi point inspection of my car. More

by LindaRuss
Workmanship
Recommend Dealer
Yes
Employees Worked With
Westin Auer
Print
Nov 24, 2025 -

Pinnacle Nissan responded

We are pleased to hear that you found value in the discounted oil change offer we sent you. It's wonderful to know that you appreciated the complimentary multi-point inspection as well. We believe in taking care of our customers by providing thorough service that helps keep your vehicle running smoothly. Your feedback reminds us why we're committed to offering quality care and meaningful savings to drivers like you. Thank you for taking the time to share your positive experience.

1
...
17
18
19
...
168