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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

October 30, 2025

I only get my vehicles fixed here. The service is amazing made me a very long time customer. Billy is the very best. More

by Irisha.walker2
Recommend Dealer
Yes
Employees Worked With
Billy F
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Nov 04, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear that you choose us for all your vehicle service needs. Your loyalty as a long-time customer means everything to us, and we are honored that you find our service so outstanding. It brings us great joy to know that our team has consistently provided you with the exceptional care that keeps you coming back to Pinnacle Nissan. We truly appreciate customers like you who trust us with their vehicles time and time again.

October 29, 2025

Amazing customer service, they are very nice I appreciate Isaac for helping me. It has been easy More

by trespringfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Oct 30, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with our customer service team. Your feedback about receiving such helpful and friendly assistance truly means the world to us. It brings us great joy to know that your experience was smooth and straightforward from start to finish.

October 28, 2025

Wes was above OUTSTANDING! !! Polite, knowledgeable, went out of his way to help us in more way than one and would LOVE to have Wes anytime in the future! More

by RCNETTUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 30, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful experience with us at Pinnacle Nissan. We are utterly delighted to hear that your team member provided such exceptional service that went above and beyond your expectations.

October 28, 2025

Good service, attendant was helpful and service was completed in a fast time.Also very nice attendant in waiting room. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our team members to be helpful and that we were able to complete your service efficiently. It means a great deal to know that both our service staff and waiting room attendant provided you with excellent care.

October 28, 2025

Understood my vehicles problem and appears to have corrected the issue. Your representative was easy to communicate with and friendly. More

by Elgatodelsol4$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Oct 30, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team was able to understand your vehicle's concern and provide what appears to be an effective solution. It means a great deal to know that you found our representative easy to work with and approachable throughout the process.

October 26, 2025

Very nice service person Eddie was very accessible, pleasant and helpful. He explained my services clearly. More

by HOS829
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 27, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you received excellent service and that our team member was so accessible and helpful throughout your visit. It's wonderful to know that the services were explained clearly and that you found the overall experience pleasant.

October 26, 2025

Great inventory and sale prices. The finance process was quick and easy. The GM called me to follow-up on online appointment and was able to introduce himself once I arrived. More

by lcluna15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our vehicle selection impressive and our pricing competitive. It's wonderful that the financing process went smoothly for you and that our GM was able to personally connect with you from your initial online inquiry through your visit to our dealership.

October 25, 2025

Do not buy mpp. First they dont do proper procedure. Then they shrug off lousy job ! Hot then paint protection deal 399$. Dont buy they dont know how to do! Buried b More

by plumbermb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren
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Oct 28, 2025 -

Pinnacle Nissan responded

It’s clear that the service you received did not meet your expectations or our standards, and we truly regret the frustration this has caused. We are understand you’ve had multiple estimates and are concerned about the quality of the work performed. Our goal is always to deliver proper, thorough service the first time, and it’s disappointing to hear we fell short. Please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780 so she can personally review your case and help determine the best way to address your concerns.

October 25, 2025

We messaged ahead and made an appointment. Someone was available at the time we agreed to. He was friendly and knowledgeable. We took a test drive and completed the purchase in a reasonable am More

by russell17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback about your experience with us. We are pleased to hear that our scheduling process worked smoothly for you and that someone was ready to assist you at your agreed appointment time.

October 22, 2025

Always the best experience. Clean. Friendly Easy going technicians to work with. Attentive to our vehicle if something needs to be fixed More

by Devona Tsosie
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Oct 23, 2025 -

Pinnacle Nissan responded

Thank you immensely for taking the time to share your wonderful feedback with us at Pinnacle Nissan. We are thrilled to hear that you consistently have such positive experiences with our team. It means so much to know that you appreciate our clean facilities and find our technicians to be welcoming and approachable.

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