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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

September 21, 2025

Excellent service, relaxing waiting room, friendly associates. I have scheduled my next service for March. More

by JEFFREY.STERKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Fernandez
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Sep 22, 2025 -

Pinnacle Nissan responded

We are glad to hear about your positive experience with our service team and facilities. Your feedback about our friendly associates and comfortable waiting area means a great deal to us.

September 20, 2025

Saul was great, team did a great job. On prepping vehicle, very satisfied with pinnacle. More

by jak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul, James, Debbie
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Sep 22, 2025 -

Pinnacle Nissan responded

We are thrilled to hear about your positive experience with our team. It's wonderful to know that our staff provided great service and that you were very satisfied with how we prepared your vehicle. Your feedback about the excellent job our team did means a lot to us at Pinnacle Nissan. We take pride in delivering quality service and ensuring our customers leave happy with their experience.

September 18, 2025

I’m so grateful for Josh. He has my back and that’s so rare to find. More

by SOPHIA1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Von Hotten
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Sep 19, 2025 -

Pinnacle Nissan responded

Thank you for sharing your wonderful feedback about your experience with us. We are delighted to hear that you felt supported throughout your visit. Having someone in your corner who truly looks out for your best interests makes all the difference, and we are thrilled that you experienced this level of care and dedication.

September 18, 2025

I always have my vehicle serviced here, they have excellent service and customer care. Thanks More

by Evangljd9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Sep 19, 2025 -

Pinnacle Nissan responded

We are utterly delighted to hear about your positive experience with our service team. Your loyalty means the world to us, and we truly appreciate that you continue to trust us with your vehicle's care. It's wonderful to know that our commitment to providing exceptional service and customer care has made such a positive impression.

September 18, 2025

Eddie was very professional, knowledgeable, explained very well about issues, we have a full 3 year warranty included in our package that the Management Dept should have looked into it, and I should not More

by mpatruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Hernandez
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Sep 18, 2025 -

Pinnacle Nissan responded

We are thrilled to hear about your positive experience with our team. It sounds like you received excellent professional service and clear explanations about the work needed on your vehicle. We understand your concern regarding the warranty coverage for your services and alignment costs.

September 17, 2025

Excellent. Billy Ferrari tended to my issue and it was fixed to my satisfaction promptly. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
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Sep 18, 2025 -

Pinnacle Nissan responded

We are delighted to hear about your positive experience with us! It's wonderful to know that your issue was resolved quickly and to your complete satisfaction. Having team members who can address concerns promptly and effectively is something we take great pride in at Pinnacle Nissan.

September 17, 2025

I was able to get an appointment very easily and the service was excellent. I worked with Dan Thomas and should I need any other service I would definitely call him. Thanks More

by Dee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Sep 18, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We’re happy to hear scheduling your appointment was easy and that you received excellent service from Dan.

September 16, 2025

Easy to make appointment. Billy was great, explained all needed work. Car ready on time. More

by BOBBIE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri
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Sep 18, 2025 -

Pinnacle Nissan responded

We greatly appreciate your feedback about your recent service experience with us. Making the appointment process straightforward is something we work hard to maintain, and we're pleased to hear it was easy for you.

September 15, 2025

Nice delaership, staff is freindly. I get service here because i bought my truck here and the purchase was a great experience so i wanted to have my truck serviced here. And i drive abo More

by DODGEDAYTONA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Pinnacle Nissan responded

Thank you for sharing your honest feedback and for your continued loyalty in choosing to service your truck with us. We’re glad to hear that your purchase experience with our dealership was a positive one, but we’re truly sorry to learn that this visit did not meet your expectations.

September 14, 2025

Great team, excellent atmosphere, no pressure and had a relaxed time getting the deal settled More

by E.1825.DUBRULE
Recommend Dealer
Yes
Employees Worked With
Shaye
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Sep 18, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with our team at Pinnacle Nissan! It's fantastic to know that you found our atmosphere welcoming and that our approach allowed you to feel comfortable throughout the process.

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