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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,504 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,504 reviews

March 21, 2025

Very quick and smooth service Great lounge and coffee. The service tech was great too. More

by BDRINC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Mar 24, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear about your positive experience! It’s great to know you enjoyed our lounge and coffee, along with the service from our tech. Your feedback motivates us to keep delivering top-notch service. Thanks for sharing!

March 21, 2025

I bought my car here about seven months ago and my experience with car dealerships was always a nightmare until I came to pinnacle Nissan. Wow the people here are amazing and included with my car with More

by stonehenge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Mar 24, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear about your positive experience at Pinnacle Nissan. Our team strives for excellence, and it’s great to know we exceeded your expectations. Your kind words motivate us to keep delivering top-notch service. We appreciate your support and look forward to serving you again!

March 18, 2025

Quick and proficient. Very helpful. Easy to get an appointment. I would recommend this place to everyone More

by TKD_OFFICER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten
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Mar 19, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to ensure quick and helpful service, and your recommendation means a lot to us!

March 15, 2025

I think they did an excellent job of diagnosing the problem, locating parts and fixing it. More

by LSHEEHELAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes in service , Tony Mancillas
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Mar 18, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Diagnosing issues efficiently and providing quality service is our priority. Looking forward to serving you again in the future!

March 15, 2025

Service Advisor Wes Auer is very service-minded and exceeds expectations regarding present and future service service needs. More

by douglas.oberhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Mar 18, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Douglas! We're thrilled to hear that Wes exceeded your expectations. Our team is dedicated to providing top-notch service, and it’s great to know you felt that commitment. We appreciate your support!

March 14, 2025

Great communication, timeliness and excellent pride in service. Impressed with efficiency and time management. Quick to correct issues. More

by bluelouisq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This is the one area of disappointment. I felt unnecessarily pressured as an otherwise easy customer. I felt they were taking advantage of me.
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Mar 18, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team takes pride in delivering efficient service and effective communication. Your feedback motivates us to keep improving!

March 14, 2025

Great service center. They always take care of me. Never had an issue and they don’t upsell More

by WJMARCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Mar 18, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that you’ve had such positive experiences with our service center. Our team is dedicated to providing honest service and taking care of our customers. We appreciate your support!

March 10, 2025

I was met by a specialist on time and kept me informed on what needed to corrected. Good service, comfortable waiting room. More

by K6MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Mar 11, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our specialist and that you were kept informed throughout the process. It's also great to know you were comfortable in our waiting room. We appreciate your business and look forward to serving you again!

March 10, 2025

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by LMH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Apr 23, 2025 -

Pinnacle Nissan responded

Lmh11, thank you so much for your high rating!

March 08, 2025

MY CAR WAS SERVICE BY DAN THOMAS, HE WAS VERY PROFESSIONAL, NICE AND VERY RESPECTFUL. HE DID A FANTASTIC JOB, AND I FEEL A GREAT ASSEST TO YOUR COMPANY !! MORE COMPANY SHOULD HAVE A EMPLOYEE LIK More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAN THOMAS, SERVICE SPECIALIST.
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Mar 10, 2025 -

Pinnacle Nissan responded

Thank you so much for your fantastic review! We’re thrilled to hear that Dan Thomas provided you with professional, respectful, and helpful service. We truly appreciate your kind words and agree that he’s a great asset to our team. Thank you for sharing your experience, and we look forward to serving you again in the future!

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