Pinnacle Nissan
Scottsdale, AZ
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2018 Murano Had a great experience and got a great deal working with Danny Luis. Very happy with the entire process would recommend to friends and family. Had a great experience and got a great deal working with Danny Luis. Very happy with the entire process would recommend to friends and family. More
Great time buying a car! Mitch and the financing team were great to work with! Responsive, concerned with how we wanted to structure the deal and got us out in record time. Mitch and the financing team were great to work with! Responsive, concerned with how we wanted to structure the deal and got us out in record time. Thank you for making it a smooth and joyful experience! More
Wonderful First Time Buyer Experience After a bad experience just minutes before, both Nick and Brandon were breaths of fresh air. Love my new car and the staff was amazing! After a bad experience just minutes before, both Nick and Brandon were breaths of fresh air. Love my new car and the staff was amazing! More
Overall Great Experience Brett Tschannen was amazing. He was open, honest, used great customer service skills and spent a great amount of time ensuring my kids, husband and I Brett Tschannen was amazing. He was open, honest, used great customer service skills and spent a great amount of time ensuring my kids, husband and I had a great customer experience while searching for a new vehicle that fit our needs. He encouraged open and honest communication and brought in great team members to help create a solid deal. My only concern was towards the end of the deal with the financial department there were items such as maintenance and service charges added that was equivalent to another $3,000 to $4,000 to the total cost in which we were advised was required but according to documentation it is optional and I would like to have it removed. In addition we had a difficult time having them run our information with our credit union that we were already pre-approved for before coming to the dealership as our credit union was giving us a great interest rate and was happy to finance us. Their only exception was they would pay 100 percent of the car value including title, license, excetera but no over charges. My deal is not final as I demanded to have the information sent to my credit union but I would say Nissan Financial came back with the 2nd best offer. I am ranking them a 5 star because I understand it is a business but I would recommend to ensure that a customer is getting the best deal to create a great customer experience and to keep them coming back. I would recommend them for business as my overall experience was great and one of the best for searching for a car. More
Terrible Service And Dealer They don’t care about the people they just want to sell. Theh ruined my credit and managers are useless. Do not go to them They don’t care about the people they just want to sell. Theh ruined my credit and managers are useless. Do not go to them More
Excellent Experience ; Very Professional My experience from booking the app't. 'til I got our Murano back after the Lube , oil & Filter ( Service ) was handled extremely well & our Murano loo My experience from booking the app't. 'til I got our Murano back after the Lube , oil & Filter ( Service ) was handled extremely well & our Murano looked like a new Vehicle after the service . We had recently ( Jan. 2018 ) traveled to Scottsdale from Ontario , Canada so our SUV was showing the effects of our 3650 km. trip thru' Winter Conditions . I could not believe that Pinnacle Nissan did the Service plus a Pristine Car Wash for $51.00 . More
Art B I came to the dealership ams was shocked that my time wad taken into consideration and i was treated lime a wueen. Art explained all of my paperwork I came to the dealership ams was shocked that my time wad taken into consideration and i was treated lime a wueen. Art explained all of my paperwork and got me a fair rate I could have been happier I would highly recommend Pinnacle Nissan More
The right people matter. Matt Cerreta is a stand up guy who personally handled my deal, he made sure it was taken care of, thanks Matt. Art in finance was a nice guy, funny an Matt Cerreta is a stand up guy who personally handled my deal, he made sure it was taken care of, thanks Matt. Art in finance was a nice guy, funny and refreshing in what's normally a stressful situation. Tyler Hoffman sales, was great to work with. He really cared about what we asked for and took care of us, I would recommend him, look him up. Can't speak for the rest of them, but those three are good guys. More
They'll Try To Rob you I am a female who went in by herself and they not only spoke to me like I was incompetent and unintelligent but they life to me multiple times about d I am a female who went in by herself and they not only spoke to me like I was incompetent and unintelligent but they life to me multiple times about deals they had to offer and would go back on everything they said. I even had another sales manager over the phone call their New Car Manager Gabe out on his lies and they continue to badger me. I told them repeatedly they were making me uncomfortable and then they got aggressive! Don't trust them! More
NO JOKE DON'T BUT HERE CUSTOMERS AREN'T LIEIN Bought brand new 16 altima fiance lies about warranty stuff service is rude and unkowlegdeable mechanics don't know how to put car together properly Bought brand new 16 altima fiance lies about warranty stuff service is rude and unkowlegdeable mechanics don't know how to put car together properly my bumper is still messed up but thenagain we are all stupid and don't know what we are talking about in there eyes DO NOT BUY CAR FROM THEM WILL BE BIG MISTAKE More