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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,649 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,649 reviews

August 26, 2025

Very helpful, answered my questions. Was patient with me and my lack of knowledge about cars. More

by ajveldman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Aug 27, 2025 -

Pinnacle Nissan responded

Thank you for your review! We are delighted to hear that our team was able to provide you with the assistance you needed and took the time to patiently address all your questions. It means so much to us at Pinnacle Nissan when we can help customers feel comfortable and informed, regardless of their automotive experience level. Your feedback about our helpful and patient approach truly brightens our day. We appreciate you choosing us and look forward to continuing to support you with any future automotive needs.

August 25, 2025

Great on time appointments, great service technician, great professionals, best service center, great communication, a 10 rating. More

by RCARILLO808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Von Hatten
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Aug 28, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team consistently delivered excellent service from your timely appointments to our skilled technicians. Your recognition of our professionals and communication efforts truly means the world to us. It brings us great joy to know that Pinnacle Nissan has earned your trust as your preferred service center.

August 24, 2025

Was very happy with the way we were greeted like guest without all the hype. The staff stayed comfortable distance away at first and let us look. Offering to answer any questions we may have. After we nar More

by gordonsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, graham, and bob
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Aug 28, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback about your visit to Pinnacle Nissan. We are thrilled to hear that our team made you feel welcomed as guests from the moment you arrived. It sounds like our staff found the right balance by giving you space to browse while staying available to help when needed.

August 24, 2025

The entire experience was so smooth and easy. Crystal was so accommodating and treated us like family. She listened to our concerns and never pushed us to do anything we couldn’t do. I definitely More

by MENDOZAMCKENZIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Pinnacle Nissan responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that everything went so smoothly and felt effortless for you. Crystal clearly made a meaningful impact by being so helpful and creating that welcoming, family-like atmosphere. We're proud that she took the time to truly listen to what you needed and respected your comfort level throughout the process.

August 23, 2025

Repeat customer. Didn’t let me know my car was done-it just sat outside. More

by JULIE.KNAPP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2025

Shopped around for the car of my dreams and found it at pinnacle nissian ! When Saul called me and asked what I was looking for in a car I told him he got the best car for me! He caring and understanding More

by Quilter518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Pinnacle Nissan responded

We are elated to hear that you found your dream car with us! It sounds like you took the time to shop around and we are thrilled that Pinnacle Nissan was able to provide exactly what you were looking for. We appreciate you recognizing the caring and understanding approach that made your experience special.

August 21, 2025

I'm a return customer. Billy Ferrari and service treats me well. No worries. It's all good. What can I say, Billy rocks? I will be back. More

by HOLSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari.
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Aug 27, 2025 -

Pinnacle Nissan responded

We are happy to hear about your continued trust in our dealership as a returning customer. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that our service team has been taking great care of you and that you feel confident in the quality of service you receive.

August 21, 2025

Great service Wes at the service dept was fantastic he his very kind and knows his stuff More

by KIMHEATH2504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Aug 27, 2025 -

Pinnacle Nissan responded

We are overjoyed to hear about your wonderful experience with our service department. It's fantastic to know that you received such excellent care and found our team to be both knowledgeable and kind.

August 21, 2025

The Zaktex application was well done. . It was part of my auto purchase in 23. More

by jorger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names to give
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August 20, 2025

Very good service experiences with three different Nissans. Not a high-pressure sell on maintenance but treated me like an adult. More

by DAN@PASSECONSULTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Pinnacle Nissan responded

We are thrilled to hear about your positive service experiences with your three vehicles. It means so much to know that our approach to maintenance recommendations feels respectful and straightforward rather than pushy. We truly value customers like you who appreciate being treated with the respect you deserve.

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