Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,494 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,494 reviews

February 23, 2025

I arrived at 7:00 AM for an oil and filter change. Check the service light going on and off randomly? Service technician said the shock absorbers needed replacement! I could only afford to replace the More

by wjmp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
Report | Print
Feb 25, 2025 -

Pinnacle Nissan responded

We understand that unexpected costs and extended wait times can be frustrating. We strive to communicate effectively with all of our customers, and we’ll make sure to review our processes to improve clarity in the future. We appreciate your continued loyalty to Nissan. Should you have any further questions or concerns, feel free to contact Anna Algiene at 480-339-7780.

February 23, 2025

Did a decent job, but I think there could have been more incentive and or add ons for such an easy customer. More

by sdcrittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Feb 24, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We appreciate your insights and are always looking for ways to enhance our offerings. Your thoughts on incentives and add-ons are valuable, and we'll definitely consider them as we strive to improve our customer experience.

February 22, 2025

I’ve been going to Pinnacle Nissan for a decade, now, and they’ve always taken excellent care of me. Joey, Wes, and the rest of the service team are rockstars for sure! More

by allucio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Report | Print
Feb 24, 2025 -

Pinnacle Nissan responded

Allucio, thank you for your fantastic review! We’re thrilled to hear you’ve had such great experiences with Joey, Wes, and our service team. Your loyalty over the years means a lot to us. We look forward to continuing to provide you with excellent service!

February 22, 2025

This was the worst experience that I’ve had and I’ve been leasing cars for over 30 years. More

by milrd6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
Report | Print
Feb 25, 2025 -

Pinnacle Nissan responded

We understand how important a smooth and professional process is, and we would like the opportunity to learn more about your concerns. Please reach out to Anna Algiene at 480-339-7780 so we can discuss your experience in greater detail.

February 22, 2025

Not the fastest, but the service is always good and done right. And the waiting area is nice also. More

by WACSONJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service dept.
Report | Print
Feb 24, 2025 -

Pinnacle Nissan responded

Thanks! We appreciate your understanding and are glad to hear you enjoy our service and waiting area. We're committed to quality, and your feedback motivates us to keep improving. Hope to see you again soon!

February 22, 2025

Service personnel at Pinnacle Nissan is always friendly, reliable, prompt, and informative. Thank you, as usual! More

by ritaeeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Report | Print
Feb 24, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your continued support!

February 21, 2025

What a wonderful experience. Eddie and the team provided great service and made sure my vehicles needs were met. More

by MSHAMS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Tony Mancillas
Report | Print
Feb 24, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Eddie and the team exceeded your expectations. Your satisfaction is our priority, and we look forward to serving you again!

February 20, 2025

The truck is nice, service was great! Very friendly and professional communication with the sellers. More

by elcowboy1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Report | Print
Feb 21, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear you're happy with the truck and that the service and communication from our team was friendly and professional. We appreciate your business and hope to assist you again in the future!

February 20, 2025

My service representative greeted me promptly, helped with all my needs and completed on time More

by di@prusinowski.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Feb 21, 2025 -

Pinnacle Nissan responded

Thank you for sharing your experience! We're glad to hear that your service representative was prompt, attentive, and able to meet your needs on time. We appreciate your business and look forward to assisting you again!

February 19, 2025

Met my service rep at specified time and he took down my information very quickly. I stayed at the dealership and waited for the service to be completed. I was given an approximate waiting time of 2 hours. More

by steiny3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferrari, Service Rep.
Report | Print
Feb 20, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our service team. Timely service and clear communication are our priorities, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

1
...
27
28
29
...
150