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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,472 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,472 reviews

February 16, 2025

Wes is the best of the best. He is very helpful and understands the situation. We need more like him. Keep up the good work. I am a forever loyal customer. More

by Lady P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 17, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Wes. Our team works hard to provide the best service, and it’s wonderful to know we’ve earned your loyalty. We appreciate your support!

February 15, 2025

Great service team here! Joey is the best and looks out for your needs. Thank you Pinnacle! More

by Cadillac Galante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Joey and our service team. Your satisfaction means a lot to us, and we appreciate your kind words about Pinnacle!

February 14, 2025

Had a good service appointment with Pinnaacle Nissan as this is the dealsr I purchased my vehicle from More

by yeahlow67
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for sharing your experience! We're glad to hear you had a good service appointment with us. We appreciate your feedback and look forward to continuing to provide great service for you in the future!

February 14, 2025

Very pleasant atmosphere in waiting area. Vehicle was ready in a timely manner and washed as promised. Service advisor listened & explained what was being done & cost up front . More

by dodge4x42500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our atmosphere and prompt service. Our team always aims to keep communication clear, so it's great to know you felt informed. We look forward to welcoming you back!

February 14, 2025

Eddie was my service writer and I really thought he was excellent! Very communicative and convenient getting my vehicle checked in and completed quickly. More

by Patrick077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez 5*s
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Patrick! We’re thrilled to hear that Eddie provided excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 14, 2025

I had a prompt, courteous service appointment for paint protection re-application with an accommodating, clean, and comfortable waiting lounge. More

by jiskandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our service and enjoyed the waiting lounge. Your satisfaction is our priority, and we appreciate your kind words!

February 13, 2025

They delivered the estimates three hours service that they said would in just over an hour. Great! More

by costello7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks, Costello! We're thrilled to hear you had such a positive experience and that we exceeded your expectations. Our team works hard to deliver prompt service, and your feedback means a lot to us. Looking forward to assisting you again soon!

February 13, 2025

Professional and well organized and fast service was a positive experience nice snakes and water while I waited for 2 hours More

by tjggriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They sucked
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for your awesome feedback! We’re thrilled to hear you had a positive experience with our fast and professional service. It's great that you enjoyed the snacks and water while you waited. We look forward to serving you again!

February 13, 2025

Went out of their way to make us feel comfortable. Very helpful without the pressure that you feel at many dealerships More

by deshe1086
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financing Mark! Was awesome!, Tony Mancillas
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Feb 17, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you felt comfortable and supported during your visit. Our team aims to create a relaxed environment, and it’s great to know we succeeded. We appreciate your kind words and look forward to serving you again!

February 12, 2025

I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson, Eddie
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Feb 13, 2025 -

Pinnacle Nissan responded

David, thank you for your feedback. We appreciate your understanding and are glad to hear that past experiences were positive. We’re sorry for the misdiagnosis and the challenges with compensation. Your insights are invaluable as we strive to improve our service. We hope to regain your trust in the future.

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