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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,673 reviews

August 15, 2025

Quick and professional service. Kept me informed about my account and my vehicle condition. Great More

by Stacyjackson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Pinnacle Nissan responded

We deeply cherish your feedback about the professional service you received. It's wonderful to hear that our team kept you well-informed throughout the process regarding both your account and vehicle status. Your experience reflects our commitment to providing efficient and transparent service to every customer. Thank you for taking the time to share your positive experience with Pinnacle Nissan.

August 14, 2025

Excellent and good communication with the customer They are very friendly and always good a good advice to me More

by Lujain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Sep 12, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you experienced great communication and found our team to be welcoming and helpful. It means so much to know that you felt supported and valued throughout your experience with us. Your kind words about the helpful guidance you received truly highlight what we strive to deliver every day. We appreciate your trust in Pinnacle Nissan and look forward to continuing to serve you with the same level of care and expertise.

August 14, 2025

Amazing experience as always. I'm happy, my customers are happy, alignments always feel perfect. I always trust Pinnacle to give me the best deal and the best service. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez, service advisor
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Sep 12, 2025 -

Pinnacle Nissan responded

We are thrilled to hear about your consistently positive experiences with us, Taylor! It's wonderful to know that you feel confident in our service and that both you and your customers are satisfied with the results. We take great pride in delivering precise alignments and ensuring every customer receives excellent value and service. Your trust in Pinnacle Nissan means everything to us, and we look forward to continuing to exceed your expectations with every visit.

August 13, 2025

Helpful in getting my Leaf back up and running. I appreciate the service with this warranty issue. More

by TENNILLE2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy service department
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Sep 12, 2025 -

Pinnacle Nissan responded

We are happy to hear that we could help get your Leaf running smoothly again. Your satisfaction with our warranty service means a great deal to us at Pinnacle Nissan. We understand how important it is to have reliable support when you need it most, and we're glad our team was able to provide the assistance you needed. Thank you for taking the time to share your positive experience with us.

August 13, 2025

The service team met my expectations and then some. I was highly satisfied with the level of service I recieved. More

by TGMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Sep 12, 2025 -

Pinnacle Nissan responded

We are pleased to hear that our service team exceeded what you were looking for. Your satisfaction means everything to us, and we are thrilled that you experienced such a high level of care during your visit. Thank you for taking the time to share your positive experience. We truly value customers like you and look forward to continuing to provide exceptional service in the future.

August 09, 2025

Crystal (sales rep) is a 5 star customer-focused gem. Her professionalism and patience is what kept our deal alive. Michael in finance is very knowledgeable and provides insight in a valuable way. More

by CORLEYP11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal
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Sep 04, 2025 -

Pinnacle Nissan responded

Thank you immensely for sharing your wonderful experience with us. We are delighted to hear about the exceptional customer service you received throughout your visit. It's fantastic to know that your sales representative demonstrated such dedication and professionalism while working with you, and that her patient approach made all the difference in your experience. We're equally pleased that our finance team member provided you with valuable insights and expertise during the process. Your recognition of their knowledge and customer-focused approach means everything to us. We truly appreciate customers like you who take the time to acknowledge our team's hard work. Thank you for choosing Pinnacle Nissan for your automotive needs.

August 08, 2025

Outstanding prompt and professional serivce. Alan Yates was my service advisor, very personable and informative. Would recommend ! More

by Tygr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Yates, Mike Rowe
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Sep 04, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your excellent experience with our prompt and professional service. It's wonderful to know that your service advisor provided you with such personable and informative assistance throughout your visit. Your recommendation means the world to us at Pinnacle Nissan. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with outstanding service in the future.

August 06, 2025

I had such a great experience purchasing my new Armada! The staff was wonderful! The process was smooth! I would refer anyone their way! More

by laceyaber
Recommend Dealer
Yes
Employees Worked With
Shaye , Tony Mancillas
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Sep 03, 2025 -

Pinnacle Nissan responded

We are absolutely thrilled to hear about your wonderful experience with your new Armada purchase! Your feedback about our staff and the smooth process means so much to us. We work hard to ensure every customer feels supported throughout their journey, and it sounds like we achieved that goal with you. Thank you for being willing to refer others our way - that trust and confidence you have in us is truly appreciated. We hope you love every mile in your new vehicle!

August 05, 2025

Hello you are all real good ! Pleased always’ This is my 4-5 car in a row with you and first electric car ‘ I love this car 23Nissan Ariya’ Thank you More

by Msreneec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes’ Joey
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Sep 03, 2025 -

Pinnacle Nissan responded

We are elated to hear about your wonderful experience with your new Ariya! It means so much to us that you have chosen Pinnacle Nissan for your 4th or 5th vehicle purchase - your continued trust in our team is truly valued. We are thrilled that you love your first electric car and that we could help you make this exciting transition. Your loyalty over the years demonstrates the strong relationship we strive to build with every customer, and we look forward to serving you for many more years to come.

August 03, 2025

I live in North Scottsdale. Truck needed AC charge.. Dans estimate @ Nissan $5600! My Extended warranty fixed it for half that @ another dealership because once pinnacle Nissa More

by CVDENIGRIS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan, Joey, Cameron
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Sep 03, 2025 -

Pinnacle Nissan responded

We are concerned to hear about your experience and understand your frustration. The experience you've described falls short of the straightforward service experience we strive to provide. We appreciate you taking the time to share your detailed feedback, as it helps us identify areas where we can improve our service processes and communication standards. To discuss this experience further, please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780.

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