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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,344 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,344 reviews

May 30, 2025

dealer was great. repair was quick and easy. Would recommend to a friend or family. More

by JOHN.T.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, John! We're thrilled to hear that you had a great experience with our team and that the repair process was smooth. Recommendations mean the world to us, and we appreciate your support!

May 29, 2025

Quick and efficient service good communication good customer service friendly and reliable I am satisfied with my service More

by blainew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Blaine! We’re thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our service and communication. Looking forward to serving you again!

May 28, 2025

Good service, handled things quickly and met my timeline Delivered the car to me on time More

by rchookem
Recommend Dealer
Yes
Employees Worked With
Ferrari
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Jun 04, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team met your timeline and provided quick service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

May 26, 2025

I was helped right away, and I didn’t feel rushed at all. Great service yesterday! More

by IWANNAHYAZZIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Bryant
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May 27, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We’re thrilled to hear you received prompt and attentive service. Our team always strives to make every experience enjoyable. Looking forward to serving you again!

May 25, 2025

The people here were very professional and courteous, the process was a little easier than any other time that I have bought a car (it is never easy) but overall a good experience More

by paulb53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Golden
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May 27, 2025 -

Pinnacle Nissan responded

Paul, we’re thrilled to hear about your positive experience! Our team works hard to make the car-buying process smoother, and your feedback means a lot. Thank you for sharing, and enjoy your new ride!

May 25, 2025

Excellent service. They gave me the right parts and my key fob was processed in under the quoted time More

by Catheine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Catherine, thank you for your fantastic review! We're thrilled to hear that you received excellent service and that your key fob was processed quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

May 22, 2025

A little slow with no communication Everything else was ok Next appointment was set for September More

by RDHAZ701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you found everything else satisfactory. We apologize for the communication delay and will work on improving that. Looking forward to seeing you in September for your next appointment!

May 22, 2025

Wes took great care of me. The service team a pinnacle Nissan is always thorough and excellent! More

by WHITNEYSTEVENS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Wes and our service team provided you with excellent care. Your satisfaction is our priority, and we look forward to serving you again!

May 21, 2025

Very good at listening to my story and working to make a good deal. The team met my expectations More

by 20044x4
Recommend Dealer
Yes
Employees Worked With
Nicolas and David
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May 22, 2025 -

Pinnacle Nissan responded

Thanks! We're glad to hear our team was able to listen and help you find a great deal. Your feedback means a lot to us, and we’re always here to meet your expectations. Looking forward to serving you again!

May 21, 2025

The service person was really cordial with us and didn’t try to up sell us something we didn’t need. More

by roncook65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Ron! We're thrilled to hear that our service team provided you with a friendly experience without any pressure. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

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