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Pinnacle Nissan

Scottsdale, AZ

4.7
1,321 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,321 reviews

April 24, 2025

The dealership is overall a pleasant place to visit. I believe the service department quotes and pricing are marked fairly. More

by EPOOH0570
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 25, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our dealership and found our service department pricing fair. Your feedback motivates us to keep delivering great service. We look forward to welcoming you back soon!

April 19, 2025

Excellent service Billy has always been my service advisor and he's awesome. He keeps me informed on how to keep my car running great for as long as possible. More

by JON92
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Billy has provided you with excellent service and valuable advice. Keeping your car running smoothly is our priority, and it’s great to know you're satisfied. We appreciate your support!

Apr 23, 2025 -

Pinnacle Nissan responded

Jon92, we are so pleased you enjoyed your visit to Pinnacle Nissan!

April 18, 2025

Moses was very personable and knowledgeable. He worked very hard to make the deal work! More

by jamiewelther
Recommend Dealer
Yes
Employees Worked With
Moses
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Moses made such a positive impact with his personable approach and expertise. Our team always strives to go the extra mile for our customers. We appreciate your support!

Apr 23, 2025 -

Pinnacle Nissan responded

Hi Jamiewelther, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 21, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you enjoyed our service and appreciated the communication. Joey will be glad to know he made a positive impact. Your support means a lot to us!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, thank you for the high star rating!

Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, we are so pleased you enjoyed your visit to Pinnacle Nissan!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

Your staff was friendly, informative, timely and no surprises. All my needs were met and I’ll be back. More

by Harmsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Fernandez
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your experience positive and seamless. We look forward to welcoming you back soon!

Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

I appreciated how hard they worked to make me a great deal, thanks to Moses! More

by jamiewelther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that Moses provided you with a great deal. Our team is dedicated to working hard for our customers, and your feedback means a lot. Looking forward to serving you again!

Apr 23, 2025 -

Pinnacle Nissan responded

Jamiewelther, thank you so much for the positive review!

April 16, 2025

I bought my Pathfinder in the beginning of February this year. Stephen Sanchez offered me the Mechanical Protection Plan worth $2,153. He said I can change my mind and I did after a couple of days. He promi More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Sanchez
Apr 21, 2025 -

Pinnacle Nissan responded

We understand how important it is for every part of the purchase process to be handled with care, especially when it comes to add-ons like protection plans. It’s clear that you’ve been trying to get this resolved for some time, and we appreciate your patience. We want to make sure your concerns are addressed properly. Please reach out to Anna Algiene at 480-339-7780 so she can look into this further.

April 15, 2025

Dealership is thorough and timely in its service. Even washed my car for me before turning it to me More

by TREBORKAIDUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our service team. We always aim to go the extra mile, and we're glad you noticed! Looking forward to serving you again soon.