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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,667 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,667 reviews

May 06, 2026

They are quick to sell you a vehicle but after you leave they’ll never check on you or care to continue to help. I tried calling my sales guy Charles but nothing no call back. He just rushes me off the phon More

by Rw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles- sales
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May 19, 2026 -

Pinnacle Nissan responded

We are disappointed to hear about your recent experience as this is not the level of customer service we strive to maintain. We understand the importance of continued communication and support after the purchase process is complete. We would appreciate the opportunity to speak with you to gather additional information and better understand your concerns. Please contact Travis Lee, our Customer Relations Representative, at 480-556-8693 or Tlee04@vtaig.com at your earliest convenience.

May 05, 2026

I had a very mixed experience at Pinnacle Nissan. My salesman, Carson, was outstanding, easily one of the best salespeople I’ve ever worked with. He made the car-buying process smooth and enjoyable, More

by brentcanchola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carson Bean, Ahmad Aldasouqi
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May 05, 2026

Actually a relatively positive experience all things considered. A lot of time spent on the deal and a waste of time to the point I had to walk away before receiving the ideal offer, but the fact we wer More

by jseverjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Pinnacle Nissan responded

We are thrilled to hear about your positive experience with us! We understand that finding the right deal can take time, and we appreciate your patience throughout the process. It's wonderful to know that despite the extended negotiations, we were able to reach an agreement that worked for you. Your persistence in working with us to find the ideal offer shows great commitment, and we're grateful that you felt the final outcome was worth the investment of time. Thank you for choosing Pinnacle Nissan and for sharing your experience with others.

May 02, 2026

3rd purchase from this dealership That's why I came back Excellent sale team at this dealership More

by susanfnichols
Recommend Dealer
Yes
Employees Worked With
Blaine
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May 07, 2026 -

Pinnacle Nissan responded

We are delighted to hear about your continued trust in our team. Having you return for your third vehicle purchase truly means the world to us and shows the strong relationship we've built together. Your positive feedback about our sales team reflects their dedication to providing outstanding service to every customer. We appreciate your loyalty and look forward to serving you again in the future at Pinnacle Nissan.

May 02, 2026

Excellent service business friendly very cordial and very helpful towards customer service and respectful team More

by Reedleorn113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Pinnacle Nissan responded

We are thrilled to hear about your wonderful experience with our team. Your kind words about our friendly and cordial approach mean so much to us. It's fantastic to know that our staff provided you with helpful and respectful service throughout your visit. We truly value customers like you who take the time to share their positive experiences. Your feedback motivates our entire team at Pinnacle Nissan to continue delivering the excellent service you experienced.

May 02, 2026

It was a pleasure working with them. It was a very good experience buying my new truck. More

by bryancagiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Pinnacle Nissan responded

We are overjoyed to hear about your wonderful experience with our team. It brings us great satisfaction knowing that working with us was such a positive experience for you. We're thrilled that purchasing your new truck went so smoothly and that you felt well taken care of throughout the process. Your kind words mean a great deal to everyone at Pinnacle Nissan, and we truly appreciate you choosing us for this important purchase. We hope you enjoy many great adventures in your new truck.

May 02, 2026

Eddie was a huge help. Was hesitant to go to dealership but he took care of everything More

by 99tesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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May 06, 2026 -

Pinnacle Nissan responded

We are grateful to hear about your positive experience with our team. It's wonderful that our staff member was able to provide such excellent assistance and make your dealership visit comfortable. We understand that visiting a dealership can sometimes feel overwhelming, so we're pleased that you received the attentive care and support that made everything seamless for you. Your feedback means a lot to us at Pinnacle Nissan, and we truly appreciate you taking the time to share your experience.

May 01, 2026

Do not arrive in the market for a new car. Left with a new car do it appears Mr. Fisher was successful in securing my business. More

by DANWITTHAUS
Recommend Dealer
Yes
Employees Worked With
Cameron Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Fisher
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May 05, 2026 -

Pinnacle Nissan responded

We greatly appreciate your feedback, DANWITTHAUS! It sounds like you had quite the experience visiting us - coming in without plans to purchase and leaving with a new vehicle shows just how well our team was able to assist you. We're thrilled that Mr. Fisher could help you find the right car and make your visit worthwhile. Your satisfaction means everything to us, and we're grateful you chose Pinnacle Nissan for your automotive needs. We hope you're enjoying your new vehicle!

April 29, 2026

Overall really good experience. Only complaint the wait times. Other than pretty good experience overall. More

by joelraystich
Recommend Dealer
Yes
Employees Worked With
Chicago guy
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Apr 30, 2026 -

Pinnacle Nissan responded

Thank you for sharing your positive experience with us! We are delighted to hear that you had a really good time overall at Pinnacle Nissan. Your satisfaction means everything to our team, and we truly appreciate you taking the time to leave this feedback. We understand that waiting can be challenging, and we value you bringing this to our attention as it helps us continue improving our service. We are grateful for your patience and look forward to providing you with an even better experience in the future.

April 29, 2026

Charles was very helpful and professional with us on the purchase of a 2023 Nissan Maxima SR. The manager and Matt were also courteous and we were pleased with our purchase. The car is amazing. More

by NANCY.PINEDA10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert smith
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Apr 30, 2026 -

Pinnacle Nissan responded

We are pleased to hear about your wonderful experience with your 2023 Nissan Maxima SR purchase. It sounds like Charles provided exceptional service throughout the process, and we're glad the management team and Matt also made your visit smooth and enjoyable. Your satisfaction with both the service you received and your new vehicle means everything to us at Pinnacle Nissan. We hope you love every mile in your amazing new Maxima.

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