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Pinnacle Nissan

Scottsdale, AZ

4.6
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,673 reviews

August 01, 2025

Muy buen servicio y atención al cliente. Rápida respuesta a mis problemas con mi carro. More

by PALAFOX_111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Sep 03, 2025 -

Pinnacle Nissan responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you received excellent service and customer attention. It means so much to us that we were able to quickly address the issues with your vehicle. Your satisfaction is our top priority, and we truly appreciate your confidence in our team. We look forward to continuing to serve you with the same level of care and efficiency in the future.

August 01, 2025

Crystal Ramires and Carson Clark are the good guys who i have met and worked. They stayed until nearly 10pm in the office to fullfil my case. Thank you More

by BAOGIAINVESTMENT
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Sep 03, 2025 -

Pinnacle Nissan responded

We deeply cherish your wonderful feedback about your experience with our team members. It means so much to know that you felt well taken care of throughout your visit. We are thrilled to hear that our staff went above and beyond, staying late into the evening to ensure everything was handled properly for you. Your recognition of their dedication and hard work truly makes our day. Thank you for taking the time to share your positive experience - it helps us continue to provide the exceptional service our customers deserve.

August 01, 2025

Short, sweet and out the door with my new pathfinder. Easy process and the sales associate was great. More

by SARA1D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
Sep 03, 2025 -

Pinnacle Nissan responded

We are ecstatic to hear about your wonderful experience with your new Pathfinder! It's fantastic to know that the process was smooth and efficient for you. We're delighted that our sales team provided excellent service and made your visit enjoyable. Your feedback about the straightforward process means a great deal to us at Pinnacle Nissan. We hope you love driving your new vehicle and look forward to serving you again in the future.

July 30, 2025

I've been dealing with them for yrs. Bought my last vehicle with them and have it serviced there also. Nothing but good things to say about them. More

by JERRY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joey Johnson and Wes Auer in service dept
July 30, 2025

The service department broke during this visit and was replaced. It took 2.5 hours for an oil change and replacing two filters. This completely messed my whole day up. This is not efficient and I can’t More

by GUIFFREJAMES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Wes
July 29, 2025

Great customer service and always finding ways to give me discounts Good communication skills Always very friendly More

by cparker62808
Recommend Dealer
Yes
Employees Worked With
Billy & Jordan
July 29, 2025

Terrible Experience. Purchased a used certified 21 Nissan Altima SR that has problems within 3 months of purchase. The front brakes are shot, the right turn signal bulb b More

by Jeff Burrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt, Wesley, Trevor , Tony Mancillas
July 27, 2025

Sales person Blaine and finance person Carson were very helpful, knowledgeable, listened, not pushing, cared about our needs. More

by DEBBIEJAMIESON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaine and Carson
July 27, 2025

Got an oil change for secund time in that dealership. Professional and responsive. This was explained very well positively Lincon Estes the service advisor. More

by Long time Nissan Customer.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christensen, Troy.
July 26, 2025

Our Service Advisor Lincoln Estes was outstanding. Very professional and responsive. The service work was completed in a timely manner. This was a very positive customer experience. More

by JBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln Estes
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