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Pinnacle Nissan
Scottsdale, AZ
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
July 05, 2025
Prompt Attention when I walked in to meet JORDAN. He's friendly, cooperative and professional. *Brought me up to date on My (15k+) Maintenance Schedule. Thanks! He's friendly, cooperative and professional. *Brought me up to date on My (15k+) Maintenance Schedule. Thanks! More
by TERESA BORELLO
Employees Worked With
JORDAN. in the Service Department.
July 02, 2025
Bought an Infiniti QX60 from the Nissan dealership and had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it thro had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it through Nissan I lost most of the benefits. The vehicle had 28 miles. Mgmt never reached out during the time I owned the car which was 30 days given they knew this vehicle had operating issues. No one from mgmt called saying how is the vehicle. Once the sale was complete you are no longer a valued customer. The vehicle had 28 miles and issues from the very start given the car had defects. Matt Duffy stated they fully inspected the vehicle but missed key important safety factors like sensors that were manufacturer defect. Never could get them fixed after owning the car for one month. We kept this vehicle for one month and went to another dealership to buy a new QX60 given Scottsdale infinity (mgmt) was willing to trade the vehicle back(with Matt Duffy help) that had 400 miles, two weeks old for $8,000 less. Each dealership pointed the blame of this situation on each other. Any logical consumer would question selling a car back with 400 miles for thousands less. These two connected Scottsdale dealerships customers need to avoid at all cost and take your business anywhere else in Arizona. More
by Joshuavinkemeier
Employees Worked With
Matt Duffy
