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Pinnacle Nissan
Scottsdale, AZ
1,673 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,673 reviews
June 12, 2025
We live in north central AZ. Had an issue with our AC. The dealership investigated the potential issue thoroughly and sai all looked good. There was no charge ehich we were SO gr Had an issue with our AC. The dealership investigated the potential issue thoroughly and sai all looked good. There was no charge ehich we were SO grateful to hear. Everyone was SO nice and professional! Our lease is up in a year and we will totally consider returning to this dealership for a new car! Thank you VERY much. More
by JOESDOLLY
Verified CustomerEmployees Worked With
Worked with service dept
June 10, 2025
The Salesman Moses was friendly, professional and well informed about the vehicle I picked out. I will definitely send him some referrals. informed about the vehicle I picked out. I will definitely send him some referrals. More
by Richard@titandiamond.net
Employees Worked With
Moses Monclova, Tony Mancillas
June 05, 2025
Eddie at Nissan gave the best customer service I’ve ever had at a service department. He took care of my issue and helped me by providing a loaner vehicle right away and without barriers. I can’t say this h had at a service department. He took care of my issue and helped me by providing a loaner vehicle right away and without barriers. I can’t say this has happened other places. Eddie communicated with me about my repair the entire time and helped the stress of having to put a good amount of money into my vehicle. More
by HEATHERJCHRISTIAN
Employees Worked With
Eddie
June 04, 2025
Eddie provided excellent customer service. Answered all my questions. Checked my tires which were fine. Friendly and approachable and authentic. He didn't come off as salesman and was honest. Answered all my questions. Checked my tires which were fine. Friendly and approachable and authentic. He didn't come off as salesman and was honest. Thank you Eddie. More
by ASOENARIE
Employees Worked With
Eddie Fernandez
June 03, 2025
We were very pleased and impressed with our Sales Rep, Jonathan Silversmith. Everyone seemed Eager but not pushy to get our business. Even his Sales Manager, Shawn Cottrell, and Cameron Fisher, the Gen Jonathan Silversmith. Everyone seemed Eager but not pushy to get our business. Even his Sales Manager, Shawn Cottrell, and Cameron Fisher, the General Sales Manager were very accommodating. Stephen Sanchez, the Finance Manager was very knowledgeable and pleasant to work with. "0"percent interest didn't hurt either. After the sale, Jonathan walked us over to our dedicated Service Manager, Dan Thomas . Dan made a point of his availability to handle any of our future service needs. All in All the best car buying experience I have had over the past 60 Years. More
by Brad Stevens
Employees Worked With
Jonathan Silversmith, Shawn Cottrell, Cameron Fisher, Stephen Sanchez, & Dan Thomas
